TenChaty: AI Chatbot+Live Chat

Name: TenChaty: AI Chatbot+Live Chat Introduction Video
Uploaded: 2025-10-02T05:54:06Z
Duration: 1 min 33 s
Description: Instant global support with AI chatbot: fast setup, 24/7 service.

Develop by Tencent Cloud International Pte. Ltd.

$18.8-$188

/ Month

Free plan available 14 Days Free Trial

Instant global support with AI chatbot: fast setup, 24/7 service.

One-click translation

24/7 automated support

Instant ai setup

Seamless handoff

Faq configuration

About TenChaty: AI Chatbot+Live Chat

Launched Sep 30, 2025

Built by Tencent Cloud International Pte. Ltd.

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Introduction Video

Description

24/7 AI Support & Live Chat, Automate FAQs with Gemini. Convert More Chats, Close More Sales.

Stop losing sales to unanswered questions and time zone gaps. TenChaty combines an intelligent AI chatbot with a powerful live chat platform, designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.

Provide instant, 24/7 customer support with advanced AI sales assistance
Upload docs, set FAQs, discounts and prompts. AI learns fast, answers accurately
Manage conversations with your team from any channel in one inbox
Let customers track and inquire about orders directly in the chat
Ready-to-go, Zero Code AI Agent trained on your store details

Pros

Instant global support setup in just three minutes.
24/7 automated service to ensure continuous customer support.
Reduces workload for human agents, allowing them to focus on more complex queries.
Boosts response speed for customer inquiries.
Smart inbox facilitates seamless handoff to staff.
One-click translation feature for handling global queries efficiently.
Customer information preview aids in providing personalized service.
Easily configurable FAQs, prompts, and knowledge base for accurate and consistent answers.
Provides detailed customer insights for better service and engagement.

Cons

Over-reliance on automation might miss nuances in customer inquiries.
Initial setup and configuration may not be intuitive for all users.
Dependencies on the AI's ability to correctly interpret and respond to diverse queries.
Potential language translation inaccuracies affecting customer communications.
While it boosts response speed, it might compromise on the quality of interaction for complex queries.