TenChaty: AI Chatbot+Live Chat

Name: TenChaty: AI Chatbot+Live Chat Introduction Video
Uploaded: 2025-10-02T05:54:06Z
Duration: 1 min 33 s
Description: Instant global support with AI chatbot: fast setup, 24/7 service.

Develop by Shopify

$18.8-$188

/ Month

Free plan available 14 Days Free Trial

Instant global support with AI chatbot: fast setup, 24/7 service.

One-click translation

24/7 automated support

Instant ai setup

Seamless handoff

Faq configuration

About TenChaty: AI Chatbot+Live Chat

Launched Sep 30, 2025

Built by Shopify

Address

207 Regent Street, London, ENG, W1B 3HH, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

No time for customer questions? Convert with an AI chatbot that answers instantly—24/7.

TenChaty helps merchants provide instant, global customer support with an AI chatbot that goes live in just three minutes. Offer 24/7 automated service, reduce workload for human agents, and boost response speed. The smart inbox enables seamless handoff to staff, with one-click translation and customer info preview. Configure FAQs, prompts, and knowledge base easily to ensure accurate, consistent answers.

Live Chat & AI customer support: Provide 24/7 customer support with less labor
Smart Inbox with Auto-Translate: Understand every customer question quickly
Easy Order Tracking: Let shoppers check order status right inside the chat
Zero-Code AI Agent: Pre-trained to your store to boost support and sales
FAQ Listing: Eliminate repeated customer questions with pre-setted FAQs

Pros

Instant global support setup in just three minutes.
24/7 automated service to ensure continuous customer support.
Reduces workload for human agents, allowing them to focus on more complex queries.
Boosts response speed for customer inquiries.
Smart inbox facilitates seamless handoff to staff.
One-click translation feature for handling global queries efficiently.
Customer information preview aids in providing personalized service.
Easily configurable FAQs, prompts, and knowledge base for accurate and consistent answers.
Provides detailed customer insights for better service and engagement.

Cons

Over-reliance on automation might miss nuances in customer inquiries.
Initial setup and configuration may not be intuitive for all users.
Dependencies on the AI's ability to correctly interpret and respond to diverse queries.
Potential language translation inaccuracies affecting customer communications.
While it boosts response speed, it might compromise on the quality of interaction for complex queries.