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Customer reviews: Swym Wishlist Plus

Reviews (2,286)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

ZEN ZONE

Aug 19, 2024  on Shopify

Awesome customer support! The Wishlist app met our expectations. The Wishlist can be customized in the frontend according to your own requirements and looks professional. There are also a number of additional functions that we will definitely be testing and using in the future. As already mentioned, the support is first-class, fast and was able to help with everything!

Lethe

Aug 18, 2024  on Shopify

the support is super helpful and replies really quick

Auraflows

Aug 15, 2024  on Shopify

WOW- not only the app is amazing the customer service is the best I had! Aaryan is amazing was willing to work with me on very detailed task with patience and great attitude! thank you!!

Swiss Watchz

Aug 15, 2024  on Shopify

Vatsalya was realy helpful with adding icons to position on my website. I hope to enjoy this app.

Daias Jewelry

Aug 13, 2024  on Shopify

Wishlist Plus has been a fantastic addition to my Shopify store. The easy integration lets customers save favorites without needing an account, boosting engagement. The insights into popular products have been invaluable for tailoring marketing strategies. I also love the customization options and the responsive customer support. The real-time analytics help track top items and recover lost sales with follow-up emails. Overall, Wishlist Plus enhances the shopping experience and boosts conversions—highly recommended!

Sacred Moon Jewelry

Aug 12, 2024  on Shopify

New to using this app. The support team is amazing! They are professional, knowledgable and efficient!!

Bessette

Aug 11, 2024  on Shopify

Superb customer support!

Kalyugam

Aug 11, 2024  on Shopify

Good and fast support

Kate DeOssie Art

Aug 08, 2024  on Shopify

Dash was extremely helpful in answering all the questions I had and the little tweaks I wanted to make to customize it. Great app - very intuitive overall, super easy to launch on the website and integration with my current theme was very seamless. Highly recommend!

Angelina Belle Boutique

Aug 07, 2024  on Shopify

Great app for your store's wish list. Very clean looking and functions as expected. Support is very helpful as well. Highly recommend!

Austral Herbs

Aug 06, 2024  on Shopify

The customer service was excellent! Priyanka went above and beyond to ensure the Wishlist features were displaying correctly on our website.

SofiaGaver.dk

Aug 04, 2024  on Shopify

The app works exceptionally well, and upgrading is definitely worth it for the additional options. The support team is outstanding—quick, friendly, and highly knowledgeable. I can only recommend it.

Oh La La Cheri

Aug 01, 2024  on Shopify

I can't say enough good things about this tool and the service. I was using the free version for a month or 2 and saw I was maxing out mid month which was a good thing. I then upgraded and noticed I was maxing out that plan 3/4 thru the month. I then upgraded again and said - let's really maximize this tool and reached out to support. Dash not only helped customize everything possible but even went into Klaviyo and set up flows for reminders. If I could give 6 stars I would. Service has been awesome - you can't ask for more than that when other tools do not offer actually real person real time support. Dash - you are a rockstar - I can't wait to see how sales continue to trend!

CalzatureGiuliani

Aug 01, 2024  on Shopify

Ottima assistenza

RelishNineties

Jul 30, 2024  on Shopify

Ohh I like this app and more its support as well. Anytime you message you get reply and more importantly solution to the problem. Best product in the category.

Pink Palm Puff

Jul 26, 2024  on Shopify

very helpful customer service!!!! thank you !!!

Reval Distributor

Jul 24, 2024  on Shopify

Very Fast Support. Mathew had resolved our issue quickly and efficiently after sending him a single sentence explaining the problem.

Longevity Essentials

Jul 23, 2024  on Shopify

so far so good. quick installation and super quick help from support team regarding a minor issue with my theme. I'm hoping to use wishlist forever and look forward to diving into all the cool metrics.

Lion Wholesale

Jul 22, 2024  on Shopify

Eshan Bajaj has been super helpful. So far the app is working great.

Canna Style

Jul 22, 2024  on Shopify

The app does everything we need it to. Even more impressive is the support from the team. Responses are super quick, and they are alway willing to go over and above to complete your request.

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