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Customer reviews: Swym Wishlist Plus

Reviews (2,339)

Overall rating
4.9

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Ora's Amazing Herbal

Jun 26, 2024  on Shopify

SWYM has been great! We have had this app for some time now. When we initially got on-boarded there were some design changes that we wanted to make. We reached out to support and they were very diligent and helpful in making sure all of our design requirements were met. We recently came across a javascript issue and the SWYM support team helped us out and got the issue resolved very quickly. SWYM customer support is very responsive, professional, and willing to help in any way possible. This app was a wonderful, affordable feature that we added to our website. It is very customizable in an attempt to match everyone's style. Due to the customizations that we requested, our wishlist looks super cute from the front end and it is very user friendly. Thank you SWYM for being Amazing!

Buster McGee

Jun 26, 2024  on Shopify

I installed the app this week, which was very straightforward. I added some more advanced features such as adding the wishlist icon to collection pages. There was a small issue (my fault) which Aaryan was able to fix up straight away. I like how it integrates with Klaviyo. Going to see how it performs before I look to upgrade plan to have more features. Very happy so far! Thanks you, Alex, Buster McGee

shopcinyolahair

Jun 26, 2024  on Shopify

A very good plug-in. The service staff will patiently help solve all problems. The attitude is very good. High praise.

Nuvéan

Jun 25, 2024  on Shopify

Best App. Friendly and helpful customer service by Kshitija

Love the Style Hair Extensions

Jun 20, 2024  on Shopify

Such an easy install due to the amazing support!! Can’t wait to see the results

Avimer

Jun 19, 2024  on Shopify

Nutley's Kitchen Gardens

Jun 19, 2024  on Shopify

Customer service are always so quick and so helpful in getting back to me and resolving my issues :)

Pom Pêche

Jun 18, 2024  on Shopify

The Customer service is great, gave me some insightful info and helped me customize to my shop asthetic

Dipomania

Jun 17, 2024  on Shopify

As a web designer, I'm often dealing with third party apps for customizations, and this is BY FAR the most incredible customer service experience I’ve ever had. Swym support not only addressed my wishlist page customization request quickly, but went above and beyond to add our branding to all other aspects of the app, ensuring ALL visuals matched our existing site completely- even the little heart icon was made thicker to match our other header icons without me having to ask! The level of attention to detail, the speed with which my request was handled, the ease of communication, and the thoroughness of the work was all truly impressive. I'm almost disappointed in how quickly everything was wrapped up since it was such a joy to work with them! I will be recommending them to all clients moving forward!

Tabi Footwear

Jun 13, 2024  on Shopify

Matthew was very helpful, thank you for the great service.

MIYABI Craftwork

Jun 13, 2024  on Shopify

The customer resolved the issue promptly when there was a problem.

LUPICIA HAWAII Online Store

Jun 12, 2024  on Shopify

We switched to a new site theme that wasn't compatible with this app's basic function but Prasad helped us and implemented a custom solution that works perfectly with our brand new listings layout. It looks even better than before and makes it so much easier for our customers to add specific item variants to their wishlists. The Swym team has been so helpful and understanding every time we needed their assistance, this is a great app and if you have problems they will work with you to meet your needs. Very glad we chose them for our online shop.

Hzchione

Jun 12, 2024  on Shopify

I had some usage issues and Swym's team member Kshitija was very good in replying and resolving them. Swym wishlist plus can be a great enhancement to the website experience!

Senchado Tokyo Global

Jun 12, 2024  on Shopify

Thank you for the excellent support. I look forward to a great customer experience.

Sarah Angelie Jewelry

Jun 11, 2024  on Shopify

Great app, easy to use, and the support is on point. I got the free plan to check it out but as soon as my business needs grow, I will for sure upgrade. If you don't have a wishlist for your site, go no further and install Wishlist Plus!

Phone Case For

Jun 10, 2024  on Shopify

I have been using this app for a while now. Coming from a more confusing product, this app is so easy! They really know how to make this functionality easier. Additionally, the support staff when out of their way to help with a small issue. What more can you ask for! Give this one a try…you won’t regret it.

Fabienne Chapot

Jun 10, 2024  on Shopify

Cats n Scribbles

Jun 10, 2024  on Shopify

Amazing customer service and app in general! We would definitely recommend

Yenress Collection

Jun 09, 2024  on Shopify

Everything I ever wanted

proaimusa

Jun 06, 2024  on Shopify

Excellent support provided by the team .. Highly recommended!

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