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Customer reviews: Swym Wishlist Plus

Reviews (2,286)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Ninetynine Dreams

May 31, 2024  on Shopify

Amazing service and platform! Did everything so quickly and love the customer service from Kshitija! Thank you!!

Malmaison

May 31, 2024  on Shopify

Have only just begun using this app, however, the support is outstanding. Every question answered very quickly and completely. Follow-up is excellent!

JLD

May 31, 2024  on Shopify

Very useful wishlist app. Its take some time to adjust and everything own theme look a like. But their customers service is pretty solid and take everything conser. Made actually better looking settings, what i was expected. Thanks Dory!

GARDEN PALACE™

May 10, 2024  on Shopify

We have been using Wishlist Plus app for a while now. When our theme went through an update recently, there were a few very minor issues initially. However, thanks to the dedicated assistance of Sonali, Shreya and the Swym Support Team, all was quickly overcome. Their prompt and efficient support ensured that everything was tailored to our specific requirements. One of the standout features of the Wishlist Plus app is its affordability. Despite offering a wide range of features and a sleek design, the app comes at a budget-friendly price point. This makes it accessible to businesses of all sizes, without compromising on quality or functionality. In conclusion, the Wishlist Plus app is a must-have for any e-commerce website looking to enhance the user experience and boost customer engagement. With its seamless integration, user-friendly interface, and affordable pricing, this app is a valuable addition to any online store and we highly recommend it! gardenpalace.co

Panterra Gallery

Apr 29, 2024  on Shopify

My Wishlist helps our customers keep track of items they like on our website & send their wishlist to loved ones to let them know what they want for their birthday, Mother's Day or just because! I had a little trouble with a "404 page not found" error from the shared wishlist link but My Wishlist support fixed the problem quickly. The Save For Later function works in the customer's cart as well. I haven't gone deep yet on all the other available features of My Wishlist yet but the basic functionality works nicely.

Drakenberg Sjölin

Apr 25, 2024  on Shopify

I have been in contact a few times with their support which have been so friendly, fast and helpful.

StoryPeople

Apr 24, 2024  on Shopify

Since our company receives many orders that are gifts, this app provides our customers with a way to keep track of the products that they want to get for upcoming events in their family's and friend's lives, as well as their own. And we experienced prompt, professional and friendly customer service.

Barrel of Beads

Apr 24, 2024  on Shopify

This is a great app and our customers love it. Customer service is super helpful and responsive. I highly recommend it.

FindingHopeandJoy

Apr 23, 2024  on Shopify

Best wishlist app! Helpful with where to place it. Functions well and looks nice on site!

1Bis Rue des Merveilles

Apr 23, 2024  on Shopify

Very prompt answers and ready to support

HealthLiveWealth

Apr 22, 2024  on Shopify

Highly recommend using wishlist plus makes my website look far more official, the customer service is also incredible. Thank you

Masakalee

Apr 22, 2024  on Shopify

Swym's Wishlist Plus is a very useful app. Very easy to setup. Clients instantly started using it. Saw a few conversions as well in the first week. The support team was super helpful in onboarding me and resolving my basic queries about the platform features and it's plans. Dashboard is pretty insightful as well. Highly Recommended.

Fashion World

Apr 20, 2024  on Shopify

We recently integrated the Wishlist Plus extension by SWYM into our store, and I must say, it's been a fantastic addition. The feature not only enhances our website's user experience by allowing customers to create and manage their wishlists effortlessly, but it also includes a REST API, making it incredibly straightforward to incorporate into our mobile integration app. This integration capability will significantly improve our customer engagement and overall satisfaction. Moreover, the support team at SWYM deserves a special mention for their enthusiastic and professional service. However, there's a small suggestion for improvement. It would be more efficient if the REST API configuration process could automatically provide the REST API Key upon activation, eliminating the need to contact the support team. Additionally, enabling this feature on the Product List view and Quick view could be made more automated. These enhancements would undoubtedly make an already excellent tool even more valuable. Overall, Wishlist Plus has proven to be an indispensable extension for our e-commerce business, driving both functionality and customer satisfaction.

Black-Amber Organic

Apr 20, 2024  on Shopify

Thank you for very quick and helpfull asisstance!

Tiles and Beyond | West London

Apr 18, 2024  on Shopify

Lille Barn - With ♥ for the smallest

Apr 16, 2024  on Shopify

Excellent support, easy to use app!

Lieber Deem

Apr 16, 2024  on Shopify

Hallo guten Tag Ich benutze diese App. Ich bin vollkommen zufrieden. Eshan Bajaj Hat mich für Wishlist gut unterstützt. Die App funktioniert einwandfrei. Ich empfehle die andren auch.

Wall Snobs

Apr 12, 2024  on Shopify

The app does exactly what it says it does. On top of that, we had some features that we needed implemented. Swym not only implemented them quickly, but kept working with us to fine tune and adjust them. We are definitely thankful to have found this app!

e-Klima.hr

Apr 11, 2024  on Shopify

Great app and customer support! Thank you! :)

SEE (Test Store)

Apr 08, 2024  on Shopify

This app is outstanding (the recently became partners with Shopify) and their support is beyond top-notch. I've had a couple of ADA compliance requests specific to my store and some additional set-up help needed, and each time their team was able to solve for my road blocks. THANK YOU!

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