We can't recommend Swap strongly enough. The service works perfectly, the setup was effortless, and the service is outstanding.

Moving to Swap Global was a smooth and well-supported process. The team is responsive, knowledgeable, and genuinely helpful whenever we need them. Their platform is clear and easy to navigate, making cross-border e-commerce much more straightforward. Highly recommend working with them!

Swap are an absolute pleasure to work with and have really simplified cross-border commerce for our brand. We couldn't recommend them highly enough and would encourage anybody looking for an easy way to improve international expansion to choose Swap.

Really easy get up and running and brilliant support from the Swap team. Signed up for Swap Global and Swap Returns.

Swap is the perfect solution for us to start shipping to the US from Europe. Through our 3PL we were unable to offer a great customer experience for the right price. With Swap we are able to fulfil those needs. Next to that, the onboarding was super smooth. The team at Swap did a great job, very clear communication with a quick go live.

We have been using SWAP global now since the beginning of September 2024 and have been really pleased in the performance of the system. We have an improved customer journey and transparency with costs, better control over pricing and shipping and having the ability to have fixed pricing for independent regions - none of which we had access to before. The onboarding team have been amazing and getting us set up and running in record time and are always on hand to answer question and tweak our set up. Can't fault them at all. If you combine this with their awesome returns portal then you have a fantastic cross boarder solution for shipping and reutrns. Highly recommend!

SWAP global has been great for our company. All orders are able to be delivered internationally with no unexpected costs which has left our customers very satisfied. The SWAP team is always an email away to answer any questions and they are always very professional and efficient.

Swap Global has helped us transition from another cross border e-commerce platform. They are supportive and on hand at all times, and can help with anything. Lovely team, very professional and have a very clear, simple dashboard and app service. Thanks so much Swap & Team!

Update: I spoke with them. They were extremely helpful, and understood my complaint. They explained in detail how everything worked. It sounds like a good system for their target customer (larger stores). I do wish that the app description in the app store was more clear about everything so both I and them didn't have to waste a bunch of time on a holiday figuring everything out. I upped my review to 3 stars from one because of how helpful they were. Previous review: I'm not stupid, but I cannot figure out how to set up the app, nor understand it's features easily. It is not clear how it works, what you have to do to set it up, or how it integrates with your current shipping system (If it even does at all).

The team at swap have been incredible helping us set up and progress internally. Very responsive and attentive- and their cross-border solution has been a game changer for our brand. We've made huge cost savings by using their discounted shipping rates, and with them handling all duties and taxes and compliance, we've been able to really focus on the sales. The platform is easy to use and intuitive. Analytics are easy to understand and their bespoke approach to our individual needs was refreshing. Highly recommend for anyone looking to start selling internationally as they'll able to implement their solution very quickly and easily.