Shopify Support efficiency apps

Web2Chat

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Real-time chat and order updates to enhance customer support

Customer engagement

Streamlined communication

Real-time chat

Order updates

Efficient responses

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新規集客に特化した返品マーケティングー返品くん

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返品を自動化

Automate returns

Support management

Centralized requests

Survey functionality

Service improvement

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Assembled

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Supercharge your support agents

Boost satisfaction

Ai suggested responses

Ideal voice matching

Auto-draft responses

Streamline order queries

Optimize response times

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XB FAQs

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Streamline support with multilingual FAQs and SEO optimization

Seo optimization

Instant search

Multilingual faqs

Unlimited q&a

Product page display

Interface customization

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Live Chat & FAQ Chatway

9.9

174 Reviews

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"Enhance support with live chat, FAQ, and canned responses for efficiency." Show more

Live Chat & FAQ Chatway is a versatile app designed to enhance customer service on your website by integrating an intuitive live chat widget. This tool allows businesses to display FAQs and use canned responses to address commonly asked questions efficiently. With real-time live chat support, customer concerns can be addressed swiftly, promoting a responsive and interactive customer experience. Conversations can be assigned to support agents or escalated to more experienced helpdesk representatives when necessary, ensuring that complex issues are handled appropriately. The app supports seamless interaction through mobile apps available for both iOS and Android, allowing businesses to engage with website visitors anytime and anywhere. Chatway not only provides a platform for instant feedback but also allows for easy customization and integration with platforms like Facebook Messenger. By offering personalized recommendations, discounts, and more, Chatway enhances visitor experience, fosters customer trust, and drives business success through improved engagement.

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Live chat widget

Canned responses

Proactive support

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Webkul Helpdesk Support‑UVdesk

$36 / Month

7.7

19 Reviews

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Customer support with social media & marketplace [eBay,amazon]

Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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UnanimityAI

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Automate support with AI centralizing inquiries for efficiency

Smart routing

Automated order management

Centralized inquiries

Ai instant responses

Streamlined ticket management

Efficient draft responses

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Chatway ‑ Live Chat Support

8.7

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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