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Support Board ‑ Chat & Chatbot logo

Support Board ‑ Chat & Chatbot

Develop by Shopify

$5-$10

/ Month
Free plan available

Automate your customers' communication

Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access

About Support Board ‑ Chat & Chatbot

Launched Nov 25, 2024

Categories

Built by Shopify

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Introduction Video

Description

OpenAI chatbot that automatically answers store-related questions. See user carts, orders, and more.

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click.

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click. more
  • Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
  • Our chatbot knows your store and answers your customers' questions.
  • Display the products the user searched for via cards and sliders.
  • Synchronize logged-in Shopify users and access customer details within the admin
  • Create a help center area accessible from a dedicated page or within the chat.

Pros

  • Automates customer communication effectively using AI-driven chatbots.
  • Integrates with various platforms like WhatsApp, Instagram, Facebook, Telegram, Emails, and SMS.
  • Utilizes OpenAI to answer customer inquiries by accessing real-time data from the Shopify store.
  • Provides detailed customer information, order history, and cart items in the admin area.
  • Allows easy selection and sending of product card messages.
  • Displays products through cards and sliders, enhancing user interaction.
  • Creates a help center accessible within the chat or through a dedicated page.

Cons

  • Potential reliance on AI may lead to inaccuracies if the data is not correctly synchronized with Shopify.
  • Complex setup might be required to integrate and customize across all channels.
  • Moderate learning curve for first-time users managing the admin area and functionalities.
  • Might not fully replace human interaction in scenarios requiring personalized attention.

Top Helpful Reviews

Arbian Souq

Jan 22, 2026  on Shopify

Scammer I was promised $400 for submitting 20 reviews. I completed the task exactly as requested, but after submission, no payment was received. Messages are now being ignored. This is a clear case of unpaid work. If the owner wants to resolve this matter and clear the pending payment, they can contact me on WhatsApp: +92 345 8060968. I will consider updating this review once the issue is resolved.

Souq Nourea

Jan 22, 2026  on Shopify

Scam Alert I was contacted to submit 20 reviews with a clear promise of payment. I completed all the assigned work honestly, but unfortunately no payment was ever made. Pending Amount: $400 for 20 reviews This is very unprofessional and misleading behavior. If the app owner wants to fix this issue and clear the pending payment, they can contact me directly on WhatsApp: +92 345 8060968

Shopgcc

Jan 22, 2026  on Shopify

Scammer I was asked to submit 20 reviews with a promise of payment, but after completing the work, no payment was made. 20 Reviews Payment : 400$ If the app owner wants to resolve this issue and clear the pending payment, contact me on WhatsApp: +92 345 8060968 I am willing to update this review after resolution.

Azeura.com

Jan 22, 2026  on Shopify

Scammer I was asked to submit 20 reviews with a promise of payment, but after completing the work, no payment was made. 20 Reviews Payment : 400$ If the app owner wants to resolve this issue and clear the pending payment, contact me on WhatsApp: +92 345 8060968 I am willing to update this review after resolution.

Gouri Store

Jan 22, 2026  on Shopify

Scammer I was promised $400 for submitting 20 reviews. I completed the task exactly as requested, but after submission, no payment was received. Messages are now being ignored. This is a clear case of unpaid work. If the owner wants to resolve this matter and clear the pending payment, they can contact me on WhatsApp: +92 345 8060968. I will consider updating this review once the issue is resolved.

The Desert chic

Jan 22, 2026  on Shopify

Scammer I was promised $400 for submitting 20 reviews. I completed the task exactly as requested, but after submission, no payment was received. Messages are now being ignored. This is a clear case of unpaid work. If the owner wants to resolve this matter and clear the pending payment, they can contact me on WhatsApp: +92 345 8060968. I will consider updating this review once the issue is resolved.

The Desert chic

Jan 18, 2026  on Shopify

We use Support Board with Shopify and WhatsApp. Customer ask about order, bot already know order number and status. Save many emails for us.

faystan.

Jan 18, 2026  on Shopify

The Shopify integration is well designed. Support Board syncs customer profiles, order history, and cart data in real time, allowing agents to provide accurate and contextual responses without leaving the dashboard.

Fakhar shop

Jan 17, 2026  on Shopify

Support Board helped us turn chats into sales. Being able to share products directly inside the conversation is amazing. Customers don't need to search again, everything is right there.

Imperial Highland Supplies

Mar 06, 2025  on Shopify

we install the app and purchase a paid plan. No one contacted us how to use it we sent emails many times no response. I shall highly oblige if you refund my payment. thank tou

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