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9.1
Support Board ‑ Chat & Chatbot logo

Support Board ‑ Chat & Chatbot

Develop by Shopify

$5-$10

/ Month
Free plan available

Automate your customers' communication

Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access
2 Reviews
9.1

About Support Board ‑ Chat & Chatbot

Launched Nov 25, 2024

Categories

Built by Shopify

Address

8127 Mesa Dr, STE B206-141, Austin, TX, 78759, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Automate your customers' communication with artificial intelligence-driven chatbots

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click.

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click. more
  • Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
  • Our chatbot knows your store and answers your customers' questions.
  • Display the products the user searched for via cards and sliders.
  • Synchronize logged-in Shopify users and access customer details within the admin
  • Create a help center area accessible from a dedicated page or within the chat.

Pros

  • Automates customer communication effectively using AI-driven chatbots.
  • Integrates with various platforms like WhatsApp, Instagram, Facebook, Telegram, Emails, and SMS.
  • Utilizes OpenAI to answer customer inquiries by accessing real-time data from the Shopify store.
  • Provides detailed customer information, order history, and cart items in the admin area.
  • Allows easy selection and sending of product card messages.
  • Displays products through cards and sliders, enhancing user interaction.
  • Creates a help center accessible within the chat or through a dedicated page.

Cons

  • Potential reliance on AI may lead to inaccuracies if the data is not correctly synchronized with Shopify.
  • Complex setup might be required to integrate and customize across all channels.
  • Moderate learning curve for first-time users managing the admin area and functionalities.
  • Might not fully replace human interaction in scenarios requiring personalized attention.

Top Helpful Reviews

Imperial Highland Supplies

Mar 06, 2025  on Shopify

we install the app and purchase a paid plan. No one contacted us how to use it we sent emails many times no response. I shall highly oblige if you refund my payment. thank tou

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