Taranker.Com Logo
Subi: Subscriptions & Loyalty logo

Customer reviews: Subi: Subscriptions & Loyalty

Develop by Shopify

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (773)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Splash Fabric

Oct 01, 2024  on Shopify

Seems to be working well so far. Customer service is prompt at responding to questions.

Radiant

Oct 01, 2024  on Shopify

Really great customer service - Miles went above and beyond to help me with a subscription issue. If you are looking for a subscription app that has great customer service (unlike Recharge which i moved away from) go for these guys

antoineherve.com

Sep 30, 2024  on Shopify

Works perfectly, thanks to an excellent support from Stella, creative and efficient. After few month, Subify is working good for my Shopify, thanks to all the team!

Shop Santé

Sep 29, 2024  on Shopify

L'application semble fonctionner parfaitement et le support est incroyable. Ils sont réactifs et proactifs. J'aimerais mentionner Dala pour son excellent service! L'application semble fonctionner parfaitement et le support est incroyable. Ils sont réactifs et proactifs. J'aimerais mentionner Dala pour son excellent service!

William James Gifts

Sep 26, 2024  on Shopify

Tailstore

Sep 26, 2024  on Shopify

Great app really practical and excellent support

Jardin Scullion

Sep 25, 2024  on Shopify

Great service! Answered my questions promptly and they were kind throughout.

Itasha Coffee

Sep 24, 2024  on Shopify

Phenomenal support that is very helpful in setting up their app. They really went above and beyond making my store possible.

GlutActive

Sep 24, 2024  on Shopify

It’s a very good plugin; it has worked just as described. So far, it has been wonderful. The times I have needed help, they have assisted me right away.

AirStripes

Sep 24, 2024  on Shopify

Great App and excellent customer service! Recommended!

Steam Shovel Coffee

Sep 23, 2024  on Shopify

For a long time I put off setting up a subscription on my web site because I thought it would be difficult. You helped me to make a difficult job easy. Thanks

MEYERS COFFEE

Sep 23, 2024  on Shopify

I just started using Subify and so far, very impressive. I was able to set up a subscription for my coffee brand, Meyers Coffee in just a few minutes. Very easy. And the subscription option appears right in my shopify checkout window. It's fantastic! Thanks, Steve

Better Well

Sep 21, 2024  on Shopify

really good

HSÜAN

Sep 20, 2024  on Shopify

Ummah-Academy

Sep 20, 2024  on Shopify

Very good and friendly support

Eclatys

Sep 20, 2024  on Shopify

Sam helped me to make it works as I wanted !

logolini GmbH

Sep 20, 2024  on Shopify

Tolle App und toller Service - selbst Abends sind alle meine Probleme mit der App bei der Einrichtung mit meinem Theme gelöst worden. Freue mich auf den Einsatz der App

Charm & Ember

Sep 17, 2024  on Shopify

I am only using the basic functionality right but as a small startup new to the ecommerce world, this has been by far the best experience I have had so far. there support and tutorials are great, and every time i have a question no matter difficulty I am able to chat with a person who will give me real time answer, they even opened my account early on to make sure everything was set up correctly, and before reaching out to them helped me answer questions I had not asked yet. If they provide this level of customer service for a small start up with barley any subscriptions, I can not imagine how great they would be once we have 100s or 1000s, this is probably my favorite app to with, and its all because of their stellar customer service.

Living Silica

Sep 17, 2024  on Shopify

Customer Support is the best. Mason helped me with every question I had in order to install this app corretly!

Latitude 23.5 Coffee & Tea

Sep 15, 2024  on Shopify

Very responsive Customer Support. Miles responded very quickly and helped to solve our issue. Highly recommend!

Scroll to Top