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Customer reviews: Subi Subscriptions App

Reviews (799)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

PowerTemplates

Nov 10, 2024  on Shopify

TOP Service! Schnelle Reaktion und schnelle Lösungsfindung! Vor allem die Mehrsprachigkeit hat mich überzeugt!

Conscent Beauty, LLC

Nov 09, 2024  on Shopify

As a new business owner, this app provides the opportunity for growth and consumer retention. With flexible plan options and the free plan, allows you to scale your business over time once growth has been demonstrated. We appreciate this because it's a much better option than allowing a 14 day free trail like most subscription based apps.

Sphiria Cosmetics

Nov 09, 2024  on Shopify

I am very pleased with the customer service provided by the Subify team! From the start, they were extremely attentive and quick to resolve my questions. Every step of the support process was clear, and I felt they genuinely cared about ensuring a great experience for me. Additionally, the team demonstrated a deep understanding of the app and its features, which gave me even more confidence in the service. I highly recommend Subify not only for the convenience of the app but also for its excellent customer support. Thank you so much!

Datiles a Tu Casa

Nov 09, 2024  on Shopify

Servicio muy rápido y agradable

Komfy

Nov 08, 2024  on Shopify

Nectar Health

Nov 08, 2024  on Shopify

Great app, and when I wasn't able to do something my side, Melika was a big help.

My Store

Nov 06, 2024  on Shopify

Great app so far. Sam from support was a huge help on making changes on the fly. Big shout out to her and the rest of the team behind the app. Keep it up!

Hex and Bones

Nov 06, 2024  on Shopify

Great service!

Stitch Ferndale

Nov 06, 2024  on Shopify

Super duper helpful and was able to answer my questions!

The Delight Detailing

Nov 06, 2024  on Shopify

Great customer service!

Trackershop

Nov 06, 2024  on Shopify

We had an issue that wasn't working on mobile but the team were able to quickly come in and fix it straight away. Also we have been constantly growing our revenue as this is an easy and straightforward app to use. Highly recommend.

VitalNürá

Nov 06, 2024  on Shopify

It works perfectly and is absolutely worth the price. They even offer free customization, which adds incredible value. Highly recommend!

My Store

Nov 05, 2024  on Shopify

Caffeine and Watts

Nov 05, 2024  on Shopify

Very prompt and fast migration help.

My Store

Nov 05, 2024  on Shopify

Set up process is streamlined, simplistic and excited to see how the product works. Great starter price and discounts to get an initial store up and running.

Keragenic US

Nov 05, 2024  on Shopify

Great app and amazing support! They were able to customise the app as per my request very fast. Definitely recommended!

Premium Coffee Outlet

Nov 05, 2024  on Shopify

Very helpful

Cattleya Shape

Nov 05, 2024  on Shopify

I like the application and the help is quick when needed. easy to use.

My Store

Nov 04, 2024  on Shopify

Very quick at responding and super helpful.

Sardia

Nov 04, 2024  on Shopify

Ook erg behulpzaam!

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