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Customer reviews: Subi Subscriptions App

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (687)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Green Wildflower Co.

Nov 16, 2024  on Shopify

So far customer service has been great!

Briyo

Nov 15, 2024  on Shopify

It was a fantastic experience.

Spleet Romania

Nov 15, 2024  on Shopify

Dela was very nice in helping upgrade my shop. Everything works well

MOOAZAA SHOP

Nov 15, 2024  on Shopify

She was kind to deal with me and had patience and understood my problem even though I could not explain it accurately, she gave me good solutions so I am grateful to have such an employee from you, I want to thank her again for helping me and solving my problem.

RESPIRA

Nov 14, 2024  on Shopify

Great subscription app with really good customer service for everything that I needed, truly recommend!

Lila Lagohm

Nov 14, 2024  on Shopify

Love the app! Simple to use, took me 10 min to create a subscription plan. And the service is amazing. If there's something I can't do I get instant help. Always answers quickly! Veru happy with it.

Neeko’s Sports Stats

Nov 14, 2024  on Shopify

Incredible customer service. Thank you for helping my business grow.

In Bloom Fiction

Nov 13, 2024  on Shopify

super helpful

Samdea Mala

Nov 13, 2024  on Shopify

Appena installati, il servizio clienti è super efficiente e molto gentile. Non so dire nulla riguardo alle funzonalità, ma conun supporto presente e funzionante mi sento decisamente più tranqulla che tutto possa funzionare al meglio.

DIY Land Lease

Nov 13, 2024  on Shopify

Miles was super nice and helpful as I try out your app on a potential new site.

MOODBYMARIE

Nov 13, 2024  on Shopify

J'ai choisi le plan gratuit pour commencer avec un produit que mes clients peuvent acheter chaque mois. C'est un widget tout simple et facile d'utilisation . le support technique est en ligne en direct si vous avez besoin d'aide, je recommande !

Ageless You

Nov 12, 2024  on Shopify

really good once set up properly

Optivance

Nov 11, 2024  on Shopify

Excellent and friendly customer service

Zeera-boutique

Nov 11, 2024  on Shopify

very nice service and very fast response thanks to the pretty assistant

Da General Store

Nov 11, 2024  on Shopify

Really great help in solving my issue

PowerTemplates

Nov 10, 2024  on Shopify

TOP Service! Schnelle Reaktion und schnelle Lösungsfindung! Vor allem die Mehrsprachigkeit hat mich überzeugt!

Conscent Beauty, LLC

Nov 09, 2024  on Shopify

As a new business owner, this app provides the opportunity for growth and consumer retention. With flexible plan options and the free plan, allows you to scale your business over time once growth has been demonstrated. We appreciate this because it's a much better option than allowing a 14 day free trail like most subscription based apps.

Sphiria Cosmetics

Nov 09, 2024  on Shopify

I am very pleased with the customer service provided by the Subify team! From the start, they were extremely attentive and quick to resolve my questions. Every step of the support process was clear, and I felt they genuinely cared about ensuring a great experience for me. Additionally, the team demonstrated a deep understanding of the app and its features, which gave me even more confidence in the service. I highly recommend Subify not only for the convenience of the app but also for its excellent customer support. Thank you so much!

Datiles a Tu Casa

Nov 09, 2024  on Shopify

Servicio muy rápido y agradable

Komfy

Nov 08, 2024  on Shopify

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