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Customer reviews: Spur: WhatsApp API & Instagram

Develop by Spur

Reviews (77)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed positive feedback regarding the "Spur: WhatsApp API & Instagram" app. Many users find the platform to be innovative, user-friendly, and highly effective in streamlining their business communications and operations. The app's capability to automate processes and increase customer engagement has been a major boon for various businesses, especially e-commerce platforms. Most reviews commend the customer support team's helpfulness and responsiveness, contributing to a largely satisfactory experience for users.

Key Strengths

  • Efficient automation features that enhance business operations and customer engagement
  • Intuitive and user-friendly interface, making it accessible even for beginners
  • Reliable and seamless integration with platforms like Shopify, Instagram, and WhatsApp
  • Excellent customer service and support, often personalized and responsive
  • Strong performance in streamlining workflows and improving response times
  • Positive impact on revenue and business growth through effective communication tools

Common Concerns

  • Occasional instability and unreliability in app performance, with flows encountering errors
  • Delayed responses and unfulfilled timelines from customer support in some instances
  • Some users experienced difficulty with the initial setup and adjustment period

Final Thoughts

The "Spur: WhatsApp API & Instagram" app is generally well-received among businesses for its robust automation capabilities and user-centric features, which help streamline processes and boost customer interactions. Despite some concerns regarding app stability and customer support responsiveness, the overall effectiveness and efficiency offered by Spur make it a valuable tool for businesses aiming to enhance their communication strategies and operational efficiency.

TANHAI

Feb 02, 2024  on Shopify

Spur has completely transformed the way I manage my Shopify store! This automation powerhouse is a game-changer for any e-commerce business. Setting up automation rules is a breeze, and the integration with Shopify is seamless. With Spur, order processing becomes a hands-free operation, ensuring accuracy and timely deliveries. The inventory management feature is a lifesaver, preventing overselling and stockouts effortlessly. The smart email campaigns and notifications keep my customers engaged, driving repeat sales and building loyalty. User-friendly, efficient, and a real time-saver – Spur is a must-have for any serious Shopify store owner. Highly recommended!

tapee.in

Jan 29, 2024  on Shopify

We are very happy With Spur Using For All of Features and specially Fast and on time Customer service which need every business.

सादा / SAADAA

Jan 27, 2024  on Shopify

Great automation tool to enhance interaction with customers. It is very easy to create flows that can upsell, improve customer experience. The cannonical team delivers quick and efficient support.

Wiz Value

Jan 23, 2024  on Shopify

I have been using Spur for my marketing needs, and I must say it has been an absolute game-changer for me. The platform is incredibly user-friendly, making it a breeze to navigate and execute my marketing strategies. What sets Spur apart is the exceptional customer service provided by my dedicated account manager, Savya. He's not just a name; he's a reliable partner who is always available to assist me, even going the extra mile to handle all the technical aspects seamlessly from the backend. Thanks to Savya's expertise, I've experienced smooth sailing with this app, allowing me to focus on my marketing goals without any hassles. Kudos to the Spur team for delivering a top-notch product and outstanding customer support

Doodlo Comics

Dec 26, 2023  on Shopify

Spur is an amazing platform to automate your business flow. It helped me out to just focused on my business and rest is done by the portal. thanks Spur and Anshuman for helping me out for all the issues.

Juniper Fashion

Dec 25, 2023  on Shopify

Happy to share my review for this app. This is an amazing to solve the queries and save a lot of time by perfect automations. My buyers are very happy to get the proper product links and reply through the automation. I'm using the same from the long time. The interface is really easy and the support system is amazing. Well done team Spur for this tool.

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