Great experience with Spur, I highly recommend it, the app is super convenient. (I use it for three of my shops). And the customer service is super professional and responsive.

Our experience have been really great. The whole team is responsive to the queries and helps. We previously were using another WhatsApp automation tool which were really difficult and buggy. Spur has everything a brand needs. Highly recommended.

Definitely one of the most useful tools we have come across as a brand, both the chat automations and customer support provided by them are great.

I am writing this review to warn potential customers about the critical security risks and extremely poor customer service provided by Spur BSP. After subscribing to their service, I experienced a catastrophic breach of my business account's security: Key Issues: - Unauthorized access to my business account - Over 100 unauthorized ad accounts created under their platform - Significant potential risk to my entire business operations - Completely unresponsive and dismissive customer support When I attempted to contact their support team about this urgent security matter, their response was shockingly inadequate. Their AI-driven support system demonstrated: - Extreme reluctance to address my concerns - Repeated irrelevant questioning - No sense of urgency about the security breach As a result of these unacceptable practices, I was forced to immediately cancel my subscription to protect my business. Recommendation: Potential customers should exercise extreme caution and thoroughly investigate this platform before considering their services. The security and support failures represent a significant risk to any business.

I had tried several API solutions before Spur. Their support team is by far the best. Responsive, knowledgeable enough to understand the problem statement and very detailed. I have been so impressed and happy to have finally found the perfect provider

Spur has been a game-changer for my Shopify store’s WhatsApp automation. I faced a few challenges with the automation flows in the beginning, but their support team has been phenomenal — every ticket I raised was resolved quickly and with genuine attention. The app is powerful, easy to use, and backed by a team that truly cares. Highly recommended for anyone looking to boost conversions and reduce COD RTOs with WhatsApp!

connection error {"statusCode":409,"message":"Invalid `prisma.shopifyStore.upsert()` invocation:Unique constraint failed on the fields: (`primaryDomainUrl`)"}

Review for Spur WhatsApp Team We’ve had a great experience working with the Spur WhatsApp team for setting up all our integrations. Their app is user-friendly, making the entire process smooth and hassle-free. What truly stands out is their quick response time—they’re always available to assist with any queries and ensure everything runs seamlessly. Highly recommend their service for anyone looking for a reliable WhatsApp integration solution!

The SPUR team's quick responses and proactive assistance were very helpful. They efficiently addressed our questions, providing clear and concise answers.

Loving the Spur app! It has made the automation process so much smoother. Great customer service. Highly recommend!!