HillTeck ‑ Verify COD Orders

Develop by Shopify

Free plan available

Verify customer number & confirm orders automatically

Abandoned cart reminders

Automated ivr calls

Whatsapp message verification

Order status labeling

Convert cod to prepaid

Automated shipment tracking

Customize whatsapp broadcasts

About HillTeck ‑ Verify COD Orders

Launched Jun 17, 2020

Built by Shopify

Address

Texas, TX, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Hillteck is a purpose-built to detect & reduce RTO losses & WhatsApp Marketing Automation platform.

Hillteck offers an all-inclusive automation suite to manage your orders effectively. It reduces Return to Origin (RTO) losses, enhances customer engagement, and strengthens brand recognition and endorsement. This platform provides automated IVR calls & WhatsApp messages to customers, ensuring seamless verification of both COD and prepaid orders. Upon order confirmation or cancellation, it will include a label in Shopify orders, simplifying order filtering.

Automated voice call and WhatsApp message verification for COD orders
Convert COD orders to prepaid by implementing customized incentives
Send reminders for abandoned carts to customers' WhatsApp numbers
Send Order Confirmation, Shipment Tracking and many more automated messages
Customize WhatsApp broadcast messages

Pros

Reduces Return to Origin (RTO) losses, enhancing operational efficiency
Provides automated IVR calls and WhatsApp messages for order verification, saving time and reducing manual effort
Helps convert COD orders to prepaid through customized incentives, potentially increasing cash flow
Includes features for abandoned cart reminders, improving potential sales recovery
Allows for sending various automated messages, such as order confirmations and shipment tracking, enhancing customer communication
Customizable WhatsApp broadcast messages, offering flexibility in customer engagement
Exceptional customer support, with assistance readily available and custom voice integration options
Highly praised for its user-friendly interface and ease of use
Positive impact on reducing RTO rates as confirmed by multiple user reviews

Cons

Some users report that only 50% to 60% of customers confirm their orders via WhatsApp, indicating potential issues with customer engagement or message delivery effectiveness
Despite the automation, some users still feel the need to manually call customers to confirm orders, suggesting the solution might not be entirely comprehensive

Top Helpful Reviews

Snugkins

Sep 17, 2025 on Shopify

Great app. Have been using their IVR Calling verification services for few months now and it has reduced my RTO% a lot. Definitely recommended!

PEPL Home

Sep 02, 2025 on Shopify

HillTeck - Verify COD Orders app is very easy to use. Order confirmation by IVR call facility is very helpful, and it is also best for address confirmation through WhatsApp message. Back-end support is also excellent. I am very satisfied with this service.

Navrangi Creations

Jul 31, 2025 on Shopify

Usefull for specially COD order verifications & shipment updates and i really like customer service support very fast . we really thanks to Hillteck

Slimora

Jul 16, 2025 on Shopify

Great app. Have been using their IVR Calling and Whatsapp COD verification services for 4+ months and it has reduced my RTO% a lot. Definitely recommended!

Millet Mania

Jul 09, 2025 on Shopify

HillTech has truly transformed our experience! The calling services are seamless and reliable. What really sets them apart is their outstanding support team — always responsive, incredibly helpful, and genuinely dedicated to resolving issues quickly. Highly recommend!

Cilvr Studio

Jun 05, 2025 on Shopify

We chose Hillteck to automate our order confirmation process. This saves up a lot of time and money and reduces RTOs. Their support team is efficient and quick. They are easily available on call to troubleshoot any issues that occur. Highly recommended.

Oddball Essentials

Mar 03, 2025 on Shopify

The app offers a streamlined setup process and demonstrates rapid website synchronization. Furthermore, the customer support team provides prompt and effective assistance. Highly recommended.

Micro Finds

Mar 01, 2025 on Shopify

CONS: - Unable to edit sms template from panel which is a very basic feature. Needs to contact support to edit. - No integration with 3rd party checkout My initial review was 5. I needed abandoned cart marketing for shiprocket checkout. They called me saying they can do it, promised me and let me sign up for $30. Also they requested for a review which was my initial 5 star review. Few days pasts, some chats and calls and turns out they can't integrate shiprocket checkout. Told me it will take 1 and half months. My purpose for signing up was defeated. Moreover, the app is too basic. We can't modify the template which is an expected basic feature. Also the app sends verification message from their whatsapp nor ours. Leaving this review to guide new users before signing up.

tmkocstore

Feb 14, 2025 on Shopify

HillTech has been a game-changer for our order verification process! The calling service is smooth and reliable, ensuring seamless verification. A special thanks to Benson for his incredible support—he was responsive, helpful, and made the experience even better. The service was excellent, and we highly recommend HillTech for hassle-free calling solutions!

Baker & Baker

Jan 23, 2025 on Shopify

When we most needed it, the support staff delivered timely and efficient help, swiftly and effectively resolving problems. Additionally, they acknowledged their application's first test. Try it out.

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