Smartsupp Live Chat & Chatbots

Name: Smartsupp Live Chat &amp; Chatbots Introduction Video
Uploaded: 2024-03-30T16:30:03Z
Duration: 1 min 33 s
Description: Smartsupp – drive your sales online through conversations!

Develop by Shopify

$20-$30

/ Month

Free plan available 14 Days Free Trial

Smartsupp – drive your sales online through conversations!

Ai enhancements

Product suggestions

Instant responses

Lead collection

Real-time interactions

Customer service

About Smartsupp Live Chat & Chatbots

Launched Oct 04, 2021

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Elevate Your Store with Smartsupp: Live Chat, Chatbot, Mira AI Shopping Assistant and AI Tools

Smartsupp offers a wide range of practical solutions to help grow your business. From the Mira AI Shopping Assistant, which provides personalized product recommendations, to responsive live chat and efficient chatbots, tools to improve customer interactions and streamline sales processes. Trusted by e-commerce businesses around the globe, Smartsupp is designed to support your growth with AI-driven features.

Mira AI: Boost sales and personalize your shopping
Chatbot: Automate responses to deliver quick and consistent customer care.
Live Chat: Deliver real-time support to keep your customers engaged.
Lead Generation: Capture valuable leads and expand your customer base.

Pros

Real-time customer interactions with live chat, eliminating delays
Advanced AI features for intelligent customer interactions and sales
Chatbots that can reply instantly, suggest products, and service customers efficiently
Proven track record of empowering e-commerce businesses
Ability to collect valuable leads to boost sales
Ease of integrating with Shopify stores

Cons

Initial setup of AI and chatbots may be complex for some users
Potential for dependency on AI which might require periodic updates and maintenance
May incur extra costs for premium features and advanced functionalities
Some level of customer service expertise required to manage live interactions effectively

Top Helpful Reviews

arabinstruments

Jun 13, 2023 on Shopify

THE WORSE CUSTOMER SERVICE. THEY NEVER ANSWER TO YOUR QUESTIONS , NEVER RESPOND. VERY HARD TO CONTACT THEM. TOO BAD...

Q by QS

Mar 24, 2023 on Shopify

AVOID AT ALL COST the worst customer service from an app developer i have ever experienced. not only is the app mediocre at best, when we uninstalled it it would not uninstall off the site, code can't be found ANYWHERE and even after several times asking to help remove it off our site they still did not and we still have the icon on the site for the past 7 days now.

Wishes From Africa

Jan 10, 2023 on Shopify

very clear app, works very well. and a nice support, they helped me well, I can recommend it to everyone

CBDpharma.cz

Jan 18, 2022 on Shopify

We tried many apps like that but this one absolutely follow our requirements. Great way how to start a conversation with customers who have a questions about our products – so we have a greater chance that they make an order.