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Customer reviews: Tiny SEO Speed Image Optimizer

Develop by TinyIMG

Reviews (2,628)

Overall rating
5

What Merchants Think

Merchants overwhelmingly praise the "Tiny SEO Speed Image Optimizer" app for its effectiveness in optimizing website speed and SEO, along with its outstanding customer service. The app is commended for being user-friendly, making complex SEO tasks more manageable for users with varying levels of technical expertise. Many reviews express satisfaction with the results, including improved search engine rankings and faster website loading times.

Key Strengths

  • Exceptional customer service, frequently highlighted staff members like Martin, Julia, Chris, and Simon.
  • Easy-to-use and intuitive interface, making it accessible for users without advanced technical skills.
  • Effective image optimization, significantly improving website loading times.
  • Comprehensive SEO enhancement features, including metadata automation and search console support.
  • Time-saving automation for SEO tasks, beneficial for busy store owners.

Common Concerns

  • Concerns about pricing, with some users feeling the app is overpriced.
  • Issues related to billing, including unexpected charges after uninstalling the app.
  • A few users reported compatibility issues with other Shopify apps.

Final Thoughts

The "Tiny SEO Speed Image Optimizer" app is highly regarded among Shopify merchants for its ability to enhance website performance and SEO effectively. The app's standout feature is its exceptional customer support, which significantly contributes to its positive reception. While there are some concerns about pricing and billing, the app remains a valuable tool for those looking to optimize their online presence efficiently.

Pawzy Vibes

Jul 15, 2024  on Shopify

Although I have only been using this app for one day, I am extremely satisfied with the customer support. Julia, in particular, has been exceptionally helpful and has consistently exceeded expectations. Thank you.

Art of Nature Berlin

Jul 15, 2024  on Shopify

Great Service! Thanks alot! Specially JULIA is making a really good job allways when i text with her.

SmartBuyApparel

Jul 13, 2024  on Shopify

I have just begun experiencing with the app and so far, it seems to be of value to my site. One thing that I can attest to for sure, is the customer support that I have received from them. Responsive, courteous, and top-notch!

Mokuzai Furniture

Jul 12, 2024  on Shopify

The app has been excellent so far! It is very user friendly and has definitely improved the speed of my site. The image optimization has saved me so much time. The customer service is wonderful too, they are super responsive and I love the live chat option.

Fashion Bravada Women's Clothing & Accessories Online

Jul 11, 2024  on Shopify

These guys are awesome! Reached out to the customer service with some issues with my site speed and loading times and simon quickly responded. He did a quick analysis to identify the issues and then asked for an hour to resolve them for me. It seemed to take less than an hour all while he was still answering my questions. Great work. Thank you

XXL Nutrition Curacao

Jul 10, 2024  on Shopify

These guys are so great, I have this plugin for 3 different location webshops, their support is outstanding, the plugin is outstanding and userfriendly, it's a better result then paying hundreds or thousands to the so claimed SEO agencies who claim to fix it for you. Besides that, this plugin is so clear, you even learn a lot while fixing your website. Thanks for all so far, much appreciated!

the Boujee Sunflower

Jul 09, 2024  on Shopify

I am very technology challenged! I really didn't know what I was getting into opening an online boutique. Tiny SEO Image Optimize, Speed app has been incredible! I have learned so much about SEO and the customer service chat is excellent! They are always quick to reply and eager to help me resolve my issue(s). So happy I found them!

Bjeul

Jul 08, 2024  on Shopify

Quick response and quick action from the Support Team! Keep up the good work! Not only that, they helped me with better page loading speed. It's like having your web developer. Thumbs up!!!

Haus des Dampfes

Jul 07, 2024  on Shopify

Super fast Support. Even helped me with a problem that was caused by "Smart SEO plugin" I´m happy. Amazing app and thanks Simon ;)

Click Stock

Jul 05, 2024  on Shopify

It's a great app for speeding up your Shopify store. Customer service offers a professional response to your questions. The image optimization feature compresses images professionally causing them to load way quicker on your store. I strongly recommend this app to other Shopify users requiring a faster and better working store.

Secondly

Jul 04, 2024  on Shopify

We've recently started using Tiny SEO and can honestly say the service is brilliant. Time saving is essential, who really wants to go image by image and update the alt-text? No one. The automations to save space and load speed are a game changer. Alongside this, you have a chat box where you can connect to a REAL person, Martin in my case really supported in helping me fix some header issues on my site, thanks again Martin. highly recommend this application, a must have.

Our Kitchenware

Jul 03, 2024  on Shopify

I have been using this app for almost 2 months, and the experience has been FANTASTIC. This app has improved my site's loading speed by optimizing images without compromising quality. The interface is user-friendly, making it super easy to navigate and use its various features. One of the standout features that I really like besides the image optimization is the lazy loading, broken links, and ALT text optimization features. The app offers excellent value at a competitive price, and the 24/7 customer service is top-notch. A big shout-out to SIMON and JULIA from the support team. They are incredibly helpful and responsive. Simon guided me through the optimization process. He always answers all my questions, especially the rookie ones, with patience and expertise. Julia always supports me with any technical issues and always provides a solution. Thank you, Simon and Julia, for your outstanding support! Your assistance made a significant difference and helped me a lot. Also, big thanks to the entire team behind this helpful app. I highly recommend it to anyone looking to enhance the performance of their Shopify store.

Atlantic Electrics

Jul 03, 2024  on Shopify

Julia - customer service has been outstanding! fixed my problem and offered additional suggestions for improving my SEO. Julia let me know how to sort out some of the issues causing the site to run slow, would highly recommend it.

Acid Daddy

Jul 01, 2024  on Shopify

Love this app! Made a big and noticeable difference very quickly, also great for updating SEO metadata across all products, I use it on multiple Shopify stores, love it!

Bon Bon Bird Toys

Jun 30, 2024  on Shopify

Zero Stars for Snakes!!! They keep charging you after you delete the app before the trial period ends. I was charged twice in the same month for my other store. Here is what they say, Shopify told us that you need to reach out to them and they will explain where the refund that we issued went. The refund is in Shopify credit and most likely It was used for another app or Shopify plan Itself. Due to privacy reasons they cannot disclose exactly where It was used, but If you provided both of the screenshots I sent to you - Shopify will explain that we refunded you and where the refund went. What they said, Sorry for the late reply. I was talking to Shopify about It. So the invoice was created on June 8 (after 3 day trial) and billed on June 30: And we refunded you on June 22 for the June 8 - July 8 period. You had a single charge and we refunded the full amount. Here is my app info that had a 30 day trial. June 21 - App uninstalled June 4 - App installed There is no refund credit on my account except one for today and the money does not go back into your account either. Shopify support is now transferring it to their billing department to resolve the issue. These people are liars and snakes and will continuously send emails to try to make you sign up again. This app messed up ALL of my stores. BEWARE INSTALLING THIS APP FOR YOUR STORE!

Getmgirlzworld Shop

Jun 29, 2024  on Shopify

Easy to navigate app and great to run your shopify store smoothly and effectively!! Online chat was available quickly and ready to help me set up and answered all my questions and concerns with no hiccups in translation! That was a relief! Martin my online chat rep was amazing!! Thank you!!

The Bundt Shoppe

Jun 26, 2024  on Shopify

I have tried many other apps, and OMG this is by far the best I have tried for SEO. When I read reviews for other apps, they seem to only talk about the customer service but what about the app? Well, let me say not only is the customer service amazing, the app is too. So there, it's a must try.

VAPES MEXICO

Jun 26, 2024  on Shopify

definitely an application that has taken my business to another level of success, its chat assistance is also very fast, professional and very friendly, I highly recommend it personally

Polkadots

Jun 26, 2024  on Shopify

It has been a great app and great people to work with it has reduced the size of my website making it a good experience for the visitors plus helping us in SEO of our website

Game On Motorsports Australia

Jun 25, 2024  on Shopify

Customer service is amazing! They always go above and beyond, features of the App are also amazing. I cannot recommend enough!

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