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Customer reviews: Tiny SEO Speed Image Optimizer

Develop by TinyIMG

Reviews (2,506)

Overall rating
5

What Merchants Think

Merchants overwhelmingly praise the "Tiny SEO Speed Image Optimizer" app for its effectiveness in optimizing website speed and SEO, along with its outstanding customer service. The app is commended for being user-friendly, making complex SEO tasks more manageable for users with varying levels of technical expertise. Many reviews express satisfaction with the results, including improved search engine rankings and faster website loading times.

Key Strengths

  • Exceptional customer service, frequently highlighted staff members like Martin, Julia, Chris, and Simon.
  • Easy-to-use and intuitive interface, making it accessible for users without advanced technical skills.
  • Effective image optimization, significantly improving website loading times.
  • Comprehensive SEO enhancement features, including metadata automation and search console support.
  • Time-saving automation for SEO tasks, beneficial for busy store owners.

Common Concerns

  • Concerns about pricing, with some users feeling the app is overpriced.
  • Issues related to billing, including unexpected charges after uninstalling the app.
  • A few users reported compatibility issues with other Shopify apps.

Final Thoughts

The "Tiny SEO Speed Image Optimizer" app is highly regarded among Shopify merchants for its ability to enhance website performance and SEO effectively. The app's standout feature is its exceptional customer support, which significantly contributes to its positive reception. While there are some concerns about pricing and billing, the app remains a valuable tool for those looking to optimize their online presence efficiently.

Click Stock

Jul 05, 2024  on Shopify

It's a great app for speeding up your Shopify store. Customer service offers a professional response to your questions. The image optimization feature compresses images professionally causing them to load way quicker on your store. I strongly recommend this app to other Shopify users requiring a faster and better working store.

Secondly

Jul 04, 2024  on Shopify

We've recently started using Tiny SEO and can honestly say the service is brilliant. Time saving is essential, who really wants to go image by image and update the alt-text? No one. The automations to save space and load speed are a game changer. Alongside this, you have a chat box where you can connect to a REAL person, Martin in my case really supported in helping me fix some header issues on my site, thanks again Martin. highly recommend this application, a must have.

Our Kitchenware

Jul 03, 2024  on Shopify

I have been using this app for almost 2 months, and the experience has been FANTASTIC. This app has improved my site's loading speed by optimizing images without compromising quality. The interface is user-friendly, making it super easy to navigate and use its various features. One of the standout features that I really like besides the image optimization is the lazy loading, broken links, and ALT text optimization features. The app offers excellent value at a competitive price, and the 24/7 customer service is top-notch. A big shout-out to SIMON and JULIA from the support team. They are incredibly helpful and responsive. Simon guided me through the optimization process. He always answers all my questions, especially the rookie ones, with patience and expertise. Julia always supports me with any technical issues and always provides a solution. Thank you, Simon and Julia, for your outstanding support! Your assistance made a significant difference and helped me a lot. Also, big thanks to the entire team behind this helpful app. I highly recommend it to anyone looking to enhance the performance of their Shopify store.

Atlantic Electrics

Jul 03, 2024  on Shopify

Julia - customer service has been outstanding! fixed my problem and offered additional suggestions for improving my SEO. Julia let me know how to sort out some of the issues causing the site to run slow, would highly recommend it.

Acid Daddy

Jul 01, 2024  on Shopify

Love this app! Made a big and noticeable difference very quickly, also great for updating SEO metadata across all products, I use it on multiple Shopify stores, love it!

Bon Bon Bird Toys

Jun 30, 2024  on Shopify

Zero Stars for Snakes!!! They keep charging you after you delete the app before the trial period ends. I was charged twice in the same month for my other store. Here is what they say, Shopify told us that you need to reach out to them and they will explain where the refund that we issued went. The refund is in Shopify credit and most likely It was used for another app or Shopify plan Itself. Due to privacy reasons they cannot disclose exactly where It was used, but If you provided both of the screenshots I sent to you - Shopify will explain that we refunded you and where the refund went. What they said, Sorry for the late reply. I was talking to Shopify about It. So the invoice was created on June 8 (after 3 day trial) and billed on June 30: And we refunded you on June 22 for the June 8 - July 8 period. You had a single charge and we refunded the full amount. Here is my app info that had a 30 day trial. June 21 - App uninstalled June 4 - App installed There is no refund credit on my account except one for today and the money does not go back into your account either. Shopify support is now transferring it to their billing department to resolve the issue. These people are liars and snakes and will continuously send emails to try to make you sign up again. This app messed up ALL of my stores. BEWARE INSTALLING THIS APP FOR YOUR STORE!

Getmgirlzworld Shop

Jun 29, 2024  on Shopify

Easy to navigate app and great to run your shopify store smoothly and effectively!! Online chat was available quickly and ready to help me set up and answered all my questions and concerns with no hiccups in translation! That was a relief! Martin my online chat rep was amazing!! Thank you!!

The Bundt Shoppe

Jun 26, 2024  on Shopify

I have tried many other apps, and OMG this is by far the best I have tried for SEO. When I read reviews for other apps, they seem to only talk about the customer service but what about the app? Well, let me say not only is the customer service amazing, the app is too. So there, it's a must try.

VAPES MEXICO

Jun 26, 2024  on Shopify

definitely an application that has taken my business to another level of success, its chat assistance is also very fast, professional and very friendly, I highly recommend it personally

Polkadots

Jun 26, 2024  on Shopify

It has been a great app and great people to work with it has reduced the size of my website making it a good experience for the visitors plus helping us in SEO of our website

Game On Motorsports Australia

Jun 25, 2024  on Shopify

Customer service is amazing! They always go above and beyond, features of the App are also amazing. I cannot recommend enough!

APEX Auto Products

Jun 24, 2024  on Shopify

Very easy to do SEO, the Ai generation is top tier (I am new to SEO). Also being able to resize pictures with one click is fantastic 10/10 would recommend.

Cosy Cottage Soap

Jun 24, 2024  on Shopify

Well set out and easy to follow the steps within this app. It helps a lot and makes some real improvements to store performance. Helpline chat is great and the team are skilled and very helpful in making proactive improvements and sharing experience

tooktake

Jun 24, 2024  on Shopify

I've just started using the app and so far it's been really helpful. I just upgraded and am excited to do even more with it now. The customer service is AMAZING so far too! Highly recommend.

Pryde Pets | prydepets.com

Jun 23, 2024  on Shopify

Honestly, one of the best Shopify apps and support team we've yet worked with. Thank you Julia and co for being in our corner and making the website performance side of things slick and easy for non-coders!

The Punctilious Mr. P's Place Card Co.

Jun 23, 2024  on Shopify

I recently signed up for the yearly subscription with the need of optimizing our site for SEO and speed. For our Shopify 1.0 store, we paid a developer thousands, literally to optimize. Now that our site is on Shopify’s 2.0 platform, we signed up to TinyIMG to do the heavy lifting for use (by the way ChatGPT recommended them as a best practice solution!) They were the perfect partner. Their platform is easy to navigate (I am not an SEO expert in any way), and pretty intuitive. There are MANY items their platform natively does, such as reducing file size of ALL of your images on your entire site behind the scenes. Genius. No more pre optimizing or running batches in Photoshop, you just upload your images, set the default pixel dimension, and let the app do the rest. The real power (for me so far) is in their AI meta descriptions, which keeps titles (under 60 characters and descriptions under 160) from being truncated in Google search. Shopify allows many more characters but TinyIMG wants all of your description to be visible for Google users. When I hit a question regarding my AI Meta description strategy, I pinged their 24/7 chat, and Julia walked me through the essentials and then dropped in a few pro tips for optimizing my site! Thank you Julia for your terrific help this morning. So far, I can quickly see how TinyIMG has already paid for itself, literally!

Ozark Cabin Décor, LLC

Jun 22, 2024  on Shopify

I have loved using this tool and the customer service has been outstanding! Chris, in particular, has been so patient in walking me through a few things to get set up, but all the staff has helped at some point since I've been using it awhile. It's nice to have the pics resized and broken links taken care of so I can spend my time doing other things in the business. I definitely recommend this App!

Adoremat

Jun 21, 2024  on Shopify

Easy to use app with great support! Thanks Chris @TinySEO. I can review again once I'm implemented your suggestions and experienced improvement to my site. Rachael.

About Wall Art

Jun 19, 2024  on Shopify

I love it! I still need to learn how to use a few of its tools, but so far, customer service and everything I tried have been great!

Bean and Sprouts Toys

Jun 18, 2024  on Shopify

Great customer service and support. Learnt a lot about SEO optimisation and seen improvements in my organic traffic already.

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