Reviews: Sky Pilot ‑ Digital Downloads

Customer reviews: Sky Pilot ‑ Digital Downloads

Reviews (382)

Overall rating

5

101
4

1
3
2

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1

What Merchants Think

Merchants generally hold "Sky Pilot ‑ Digital Downloads" in high regard, praising its ease of use, comprehensive functionalities, and exceptional customer service. The app is viewed as a significant enhancement over default options, particularly for those managing digital products within Shopify. Users have expressed satisfaction with both its interface and the additional features it offers, making it an invaluable tool for online digital marketplaces.

Key Strengths

Exceptional customer support, often highlighted by specific representatives like Nitesh, Danin, and Nejla.
Intuitive and user-friendly interface, ideal for both novices and experienced users.
Flexible digital product management with features like quick file updates and free download generation.
Seamless integration with Shopify, enhancing digital product delivery.
Generous offerings in the free plan, including unlimited customers and downloads.

Common Concerns

Limited email customization options for multilingual users.
Some initial hesitation regarding cost before experiencing full app potential with enhanced storage space.
Occasional issues with file layout causing download challenges for customers, though typically resolved quickly by customer support.

Final Thoughts

"Sky Pilot ‑ Digital Downloads" is highly recommended for businesses seeking an efficient, reliable, and user-friendly solution for managing digital products on Shopify. Its standout customer support and well-designed features make it an indispensable tool in many merchants' digital arsenal, earning widespread appreciation and trust within the community.

Stephanie Long

Nov 21, 2024 on Shopify

Great customer service! 5 stars

Unearthed Samples

Nov 14, 2024 on Shopify

Nice customer support

Sonder

Nov 14, 2024 on Shopify

this app is brilliant

woollentwine fibrestudio

Nov 06, 2024 on Shopify

Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!

My Store

Nov 03, 2024 on Shopify

Very helpful support

KeyEngel

Nov 01, 2024 on Shopify

Great APP. Perfect. I’m using it to send txt file and it works as should be. I recommend it.

The Digital Kingpin

Oct 28, 2024 on Shopify

I would like to recommend this app. If you have questions or problems, customer support works great and solves them in a moment. I want to thank Danin and Dino for helping me when I needed it! The app works very well and I have no complaints!

Heritage Angkor Shop

Oct 28, 2024 on Shopify

Good.

Simply Smart

Oct 26, 2024 on Shopify

When you have a great app and your offer equally great service... Thank you Sky Pilot for making my life easier.

Bagby

Oct 23, 2024 on Shopify

Quick and easy to install and configure. Does exactly what we need (and probably a lot more too). Responsive, helpful support.

Snazzy Designs PLR

Oct 20, 2024 on Shopify

It's very easy to manage files within Sky Pilot. I was able to add, replace and remove files for my digital products in minutes.

Mariana Beck

Oct 19, 2024 on Shopify

Me ayudaron a instalar mi botón de descarga de manera muy amable y detallada:)

Conceptize

Oct 16, 2024 on Shopify

Sky Pilot was instrumental for our site launch. We found a last minute display issue on the website and the Sky Pilot developer team stepped in and fixed the issue in few hours. Also the service works as you would expect, stable and reliable. For now it is a 5 star review.

Online met je hond

Oct 16, 2024 on Shopify

The app is easy to use and works as it should. Additionally, there is quick and good customer service.

Liunova

Oct 13, 2024 on Shopify

Everything good

Rock Petal Spirit

Oct 09, 2024 on Shopify

Great customer support, easy app to use

Alicia Bellenger Hairdressing Online Course

Oct 03, 2024 on Shopify

Paul was extremely helpful and knowledgeable; gave me invaluable advice and reassurance. Great to know that in this day and age we can actually speak to a real person ! I am going forward with the “growth plan “ safe in the knowledge I have tech support all the way. Thank you Paul !

Idriz DWA

Oct 03, 2024 on Shopify

Jorge Isaac Art

Oct 02, 2024 on Shopify

good

Kerry Marsh: Vocal Jazz and Beyond

Oct 02, 2024 on Shopify

My customers and I have benefitted greatly from the convenience of Sky Pilot's delivery system, and I would recommend it. I did recently run into a problem with the layout that caused some customers to be unable to click a download link, but when I chatted with Nitesh in customer service, he was able to resolve my issue in a few minutes by editing my CSS. Very happy with their service and the app overall.