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Customer reviews: Single ‑ Video & Music

Develop by Single, Inc.

Reviews (66)

Overall rating
4.7

What Merchants Think

Merchants generally have mixed feelings about "Single ‑ Video & Music". Some praise its abilities to enhance fan engagement and efficient customer service, while others criticize its high costs and limitations in configurability.

Key Strengths

  • Excellent customer service with quick and reliable responses.
  • Seamless integration with Shopify that enhances fan engagement and supports digital and physical reporting.
  • Easy to integrate and use for merchants, offering intuitive interfaces.
  • Valuable for creators looking to establish a connected and loyal fanbase through innovative tools.

Common Concerns

  • High fees and subscription plans that are not easily adaptable.
  • Limitations in discount offerings and renewal processes for ongoing subscribers.
  • Technical issues such as significant delay during live streams on certain devices.
  • Reports of syncing issues and ineffective order processing.

Final Thoughts

Overall, "Single ‑ Video & Music" is a powerful tool for engaging fans and managing music-related activities through Shopify, appreciated for its customer service and integration capabilities. However, considerations about costs and certain functional limitations should be taken into account before integrating it into a business strategy.

Spooky Cat Press

Sep 17, 2024  on Shopify

In theory, it would be great, but I have not yet had it work. Orders are not syncing, and the link to downloads has not been sent.

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