What Merchants Think

Merchants generally have a positive view of "Simply Shipping Protection". Many praise its ease of setup and the efficient customer service. The app is appreciated for effectively increasing the average order value (AOV) of their stores. However, some users have encountered issues with support response times and integration problems, leading to mixed experiences overall.

Key Strengths

• Quick and easy setup
• Excellent and responsive customer support
• Effective in increasing AOV
• Customizable options available
• Professional and friendly support team

Common Concerns

• Support responsiveness can be inconsistent
• Integration issues with other Shopify apps like ReCharge
• Problems with uninstalling where code remnants remain
• Occasional functionality issues leading to errors
• Some users experienced long delays in support resolutions

Final Thoughts

"Simply Shipping Protection" is generally well-received for its simplicity and support team. Most users find it effective and straightforward to incorporate into their operations. However, the app may face challenges in consistency, especially regarding support and integration with other apps. Merchants looking for robust customer support and insurance solutions should consider their specific needs and readiness to address potential setup challenges.