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Customer reviews: Shopney ‑ Mobile App Builder

Develop by Shopney

Reviews (687)

Overall rating
5

What Merchants Think

Merchants using "Shopney ‑ Mobile App Builder" are overwhelmingly positive about their experience, praising the platform's user-friendly interface, seamless integration with Shopify, and exceptional customer support. They appreciate the ease of converting their online stores into mobile apps, which significantly boosts customer engagement and sales. The support team's dedication and prompt response times are frequently highlighted as key factors in their satisfaction.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning team members by name (e.g., Serena, Lara, Hazel, Kyle, and Melissa)
  • Quick and efficient setup process
  • Comprehensive customization options
  • Real-time preview functionality
  • Push notifications to enhance customer engagement
  • Supports both iOS and Android platforms

Common Concerns

  • Limited features and customization options for more advanced users
  • Higher pricing points, especially for premium features
  • Integration issues with certain payment systems and platforms (e.g., PayPal, Android, new Shopify updates)
  • Lack of advanced analytics tools

Final Thoughts

"Shopney ‑ Mobile App Builder" is highly recommended by its users for its simple setup, robust features, and exceptional customer support. While there are some concerns about pricing and advanced feature limitations, the overall reception is positive, with many merchants citing increased sales and improved customer engagement as reasons to adopt this solution for transforming their Shopify stores into effective mobile applications.

Gaurashtra

May 19, 2024  on Shopify

Why did I choose Shopney? I did a very through research while selecting the mobile app builder for my business as this is something that you never want to switch intermittently for any reason. That is why we feel need of a companion who can take care of our mobile apps with utmost integrity so that we can focus on our profits instead of technical issues. Out of many vendors, I impressed by Shopney's instant response on my sales query. By this, I could anticipate how professional they are. Hence, our dialogues began. Onboarding process Shopney's onboarding process is like a swiss knife. You can play with their themes and options and can prepare your mobile app design in not more than a day. Everything is very clear and self descriptive. Customer Service This was the most important point for me that is why I decided to hire them. I could have ended up paying 1/3rd of the fee I am paying to Shopney to other vendors. Their customer support system is more than highly supportive! They hold your hand like a baby and help you out through their amazing chat system 24/7. This makes your onboarding process super fast without wasting your precious business' time. I hope this would continue post my billing also. :) I also appreciate that they have a customer first approach which they really mean. They do not ask for their star ratings infact they truly earn by their hard work from their customers! Challenges I faced Throughout the onboarding process, I single handedly managed all the challenges with Shopney's great support on chat. They have very short and crisp articles on challenges which they share instantly to overcome the challenge. They try to rule out all the possible obstacles right before the action begins which is a very smart way of doing the work to save our time. What our customers are thinking of our mobile app? Which mobile app builder you would go with, mostly depends on your budget and objective. For my brand Gaurashtra, I wanted a very clean and sophisticated design which appeals to my customers. I am gladly saying that our customers are liking our apps on both the platforms. We have seen a significant difference in average order value in past few weeks between orders received from our Shopify website and from Shopney mobile apps. We are getting 2x to 3x more order value from our mobile apps than from our website. This means the app is naturally encouraging the customers to buy more. I hope their advanced plans will add more power to the shopping process. Summary Shopney's team had been asking for a review in past many days and I was asking them to wait in return. I wanted to actually share my whole experience not in hurry so that it could be beneficial for the readers. If I am getting sales, I will not mind paying for my mobile apps but parallely I also do want to compromise with delivery of apps in terms of quality. I am happy to choose Shopney and highly recommend to you. Shopney is perfectly satisfying my expectations. Now I see above, I guess I have written a complete blog article as a feedback. :) I apologise if it took your time more than expected.

Wholesale Shopping

May 14, 2024  on Shopify

Effortlessly brought our shopify store to life of mobile! Shopney's intuitive interface and seamless integration made the transition smooth. Highly recommend for anyone looking to enhance their mobile shopping feature.

NToys

Apr 22, 2024  on Shopify

The app is very easy to design on. But the help chat was where they shone. They were very miticulous at reviewing content and found things we missed ourselves. They held our hand as much as they could to through to the review process. They were easy to speak with and responded quicker than most. Thank you very much!

This is Beauty US

Apr 19, 2024  on Shopify

Great Mobile App Builder! Super easy-to-use, lots to customize, modern themes, great customer service team. What more could you want?

This is Beauty UK

Apr 12, 2024  on Shopify

Great software. Easy to use, great pre loaded designs and good customizable elements. Customer services team are fantastic and very responsive.

UP NYC

Apr 09, 2024  on Shopify

Great app. Customers say its easy to use and very clean. Excellent customer service. Super fast response time. Lara is the best and very helpful.

Paws Up Bakery

Apr 04, 2024  on Shopify

I would highly recommend Shopney for the following reasons: 1. The support staff (Lara, Melissa, Kyle) are super helpful and use all their resources to help me build a great app. 2. The Shopney IDE (Integrated Development Environment) is easy to use and includes a WYSIWYG pane so you see exactly how your app will look. 3. Shopney is seamlessly integrated with Shopify, so your app will behave according to how your Shopify environment is set up. If I could have a "wish for" item added to Shopney, it would be a code-behind element where I could add some code to further enhance functionality and user experience.

6TH NBRHD

Mar 27, 2024  on Shopify

They have great service. Replied to me within a matter of minutes and guided me through all the services i needed. Lara in particular, was the person who helped me. Very kind and very helpful. Thanks Lara!

Recycle Vinyl

Mar 22, 2024  on Shopify

Thanks guys, everyone helped me get the app transferred over from plobal and redesign it as quickly as possible, the new app runs smoother and better than it did on plobal and I am very happy that I made the switch, thanks so much for your help with everything

Kip aloha damesmode

Mar 20, 2024  on Shopify

Shopney's app exceeded expectations! Kyle's support was instrumental, making the journey smooth and efficient. His guidance instilled confidence, turning what could have been a daunting task into a pleasant experience. A big thank you to Kyle and the Shopney team

Paris Lash Academy

Mar 19, 2024  on Shopify

I recently had the pleasure of using the Shopney app for my Shopify store, and I couldn't be happier with the experience. The app's easy-to-use design features allowed me to create an elegant and user-friendly mobile shopping environment without any hassle. What truly set Shopney apart, though, was the exceptional customer service provided by Serena. She was incredibly helpful, responsive, and went above and beyond to ensure my needs were met. It's rare to find such a combination of great product and outstanding support. Five stars all the way!

Shirley & Cactus

Jan 19, 2024  on Shopify

SUPER helpful. I was lost about 10 times and they had multiple links to help me with what I needed each time. Very easy to follow directions with hyperlinks in the list to help you. They responded quickly every time I asked a question and even offered multiple times to help in other ways to make the process go faster and smoother. I have tried 3 different mobile app builders and this one was the one for me, easily!

K&K Modest Apparel

Dec 29, 2023  on Shopify

Hats off to this app builder! It's a breeze to use and their customer service squad deserves all the high-fives for guiding me from the get-go. My mind is blown away with their expertise. I highly recommend this app for any business venture.

Halazoon

Nov 23, 2023  on Shopify

First and foremost, the user interface is incredibly intuitive and easy to navigate. Setting up the app was a breeze, and the customization options are truly impressive. I was able to tailor the look and feel of my mobile store to match my brand seamlessly. One of the standout features for me is the real-time preview functionality. Being able to see exactly how my store looks on a mobile device while making adjustments is a time-saver and ensures a flawless customer experience. Shopney doesn't just stop at aesthetics; it's packed with powerful features that have significantly boosted my sales. The push notification feature is a game-changer, allowing me to engage with customers and drive traffic to my store effectively. The app also seamlessly integrates with my existing inventory and checkout process, eliminating any headaches that often come with implementing new tools. Customer support deserves a special mention; they are responsive, knowledgeable, and genuinely invested in helping you succeed. Any questions or concerns I had were addressed promptly, making the whole experience even more enjoyable.

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