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Customer reviews: Shopney ‑ Mobile App Builder

Develop by Shopify

Reviews (719)

Overall rating
4.9

What Merchants Think

Merchants using "Shopney ‑ Mobile App Builder" are overwhelmingly positive about their experience, praising the platform's user-friendly interface, seamless integration with Shopify, and exceptional customer support. They appreciate the ease of converting their online stores into mobile apps, which significantly boosts customer engagement and sales. The support team's dedication and prompt response times are frequently highlighted as key factors in their satisfaction.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning team members by name (e.g., Serena, Lara, Hazel, Kyle, and Melissa)
  • Quick and efficient setup process
  • Comprehensive customization options
  • Real-time preview functionality
  • Push notifications to enhance customer engagement
  • Supports both iOS and Android platforms

Common Concerns

  • Limited features and customization options for more advanced users
  • Higher pricing points, especially for premium features
  • Integration issues with certain payment systems and platforms (e.g., PayPal, Android, new Shopify updates)
  • Lack of advanced analytics tools

Final Thoughts

"Shopney ‑ Mobile App Builder" is highly recommended by its users for its simple setup, robust features, and exceptional customer support. While there are some concerns about pricing and advanced feature limitations, the overall reception is positive, with many merchants citing increased sales and improved customer engagement as reasons to adopt this solution for transforming their Shopify stores into effective mobile applications.

nunubebe

Nov 19, 2025  on Shopify

VERY MIXED FEELINGS AT THE MOMENT, HAVE THE APP NOW FOR 20 DAYS , TRACKING FROM FACEBOOK STILL NOT WORKING , CLIENTS CANT SAVE PAYMENT FOR NEXT ORDER WITH IS A HUGE FACTOR TO CLIENTS RETURN AND PLACE MORE ORDER MORE OFTEN. I WILL CAME BACK TO REVIEW AGAIN , BUT AT THE MOMENT 3 WEEKS IN SALES HAVE NOT IMPROVED AND WE ARE MAKING LESS PROFTI AS WE ARE GIVING CLIENTS DISCOUNST TO PLACE ORDERS THROUGHT THE APP . THINGS TAKE TOO LONG TO BE SORTED. I WILL CAME BACK TO REVIEW IT AGAIN AAS AT THE MOMENT I AM NOT SURE IT SHOULD KEEP THE APP

Masakali.com

May 04, 2025  on Shopify

While the design is good, the app lacks certain essential features.

Smoking Goose

Mar 13, 2025  on Shopify

Doesn't work with any shopify app that controls order pickup/delivery date or time -- in other words, if you want a mobile app where customers can set the date/time that they'd like to pick up or receive their order (based on settings like your hours, lead time, delivery zone, product availability, etc.) then Shopney is not the app builder for your store. Also, Shopney's latest update puts app and mobile device info into the "Additional Details" section of shopify orders. This has caused issues with ShipStation and more. It took a lot of time and effort to get Shopney support to actually read our notes about these issues and examine the examples we provided them, and the response we got from Shopney support can be paraphrased as "not our problem."

Queenslander Aviaries

Oct 15, 2024  on Shopify

If you're not sure if this App builder is for you here are some things to consider from a long-time user; It's easy to setup and design. It looks nice and it's easy for customers to use It's very basic, don't expect anything fancy, even with the highest-paid tier. There is no option to offer cart deals or sales incentives besides discounts and loyalty on the highest tier. It does not integrate with the new Shopify customer login update (2024) making customers confused and annoyed. There is zero analytics. The App has issues with Paypal and Android If your store becomes popular, you will outgrow this APP and its limited features fast. If you have issues with Google etc and setting up the APP they will tell you to fix it yourself, don't expect any help. Customer service is okay for basic issues.

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