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Customer reviews: Shopney ‑ Mobile App Builder

Develop by Shopney

Reviews (1,044)

Overall rating
5

What Merchants Think

Merchants using "Shopney ‑ Mobile App Builder" are overwhelmingly positive about their experience, praising the platform's user-friendly interface, seamless integration with Shopify, and exceptional customer support. They appreciate the ease of converting their online stores into mobile apps, which significantly boosts customer engagement and sales. The support team's dedication and prompt response times are frequently highlighted as key factors in their satisfaction.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning team members by name (e.g., Serena, Lara, Hazel, Kyle, and Melissa)
  • Quick and efficient setup process
  • Comprehensive customization options
  • Real-time preview functionality
  • Push notifications to enhance customer engagement
  • Supports both iOS and Android platforms

Common Concerns

  • Limited features and customization options for more advanced users
  • Higher pricing points, especially for premium features
  • Integration issues with certain payment systems and platforms (e.g., PayPal, Android, new Shopify updates)
  • Lack of advanced analytics tools

Final Thoughts

"Shopney ‑ Mobile App Builder" is highly recommended by its users for its simple setup, robust features, and exceptional customer support. While there are some concerns about pricing and advanced feature limitations, the overall reception is positive, with many merchants citing increased sales and improved customer engagement as reasons to adopt this solution for transforming their Shopify stores into effective mobile applications.

Trap Genius NYC

Aug 07, 2024  on Shopify

So far the process in setting up my store’s app has been smooth. kyle and the Shopney team have been extremely helpful and held my hand the entire time as my app was being published on both Apple and Google app stores.

ZAPAKA

Aug 07, 2024  on Shopify

I've been using Shopney for my Shopify store for a year. The creation of the app design was easy and their customer team has excellent support and service! Quick reply and help you get the issue soled!

Hami Kuyumculuk

Aug 04, 2024  on Shopify

They have been great so far, still trying to have our apps published but the Shopney team is very accommodating and helpful. Plus very fast response times.

team calamari-zumasrus

Aug 01, 2024  on Shopify

Lara is amazing. When she first reached out, i thanked her for being a real human and not being ai. Super fast replies, amazing help. PLEASE for the love of god keep real humans for service, you will stand out above everyone else!

Muebles Jamar

Aug 01, 2024  on Shopify

Using shopney we can have an app on the Play and Apple stores in record time, without complications, the truth is it is very easy, and you can get results immediately. The best thing is the constant and timely support that the shopney work team provides you in the process. It really is wonderful.

Universal Nail Supplies

Jul 28, 2024  on Shopify

Setting up with shopney is incredibly straightforward—no tech skills required. The process is simple and quick, making it easy to get your online store running in no time. Navigating the app is a breeze, with a clean and intuitive design that allows you to manage products and orders effortlessly. Customizing the app to fit your brand is also hassle-free, and responsive support is available if needed. Overall, Shopney offers a smooth, user-friendly experience that's perfect for anyone wanting an efficient e-commerce solution.

STICK 2

Jul 28, 2024  on Shopify

Great staff, very kind & responsiveness is amazing. Worked with another app similar and Shopney did what they did but better in under 2 days! Can't fault them at all. Will be using Shopney for all future projects.

TheAnushWorld

Jul 19, 2024  on Shopify

very reliable and helpful customer service and its worth every single penny because you get a good and clean UI and user friendly experiance. i would recommand this over any other app builder.

Giant Bradley's Online Sweet Shop

Jul 14, 2024  on Shopify

so far so good, were not live yet but we are in process and the team have been really helpful so far, the app is super easy to use and seems to pull everything from my shopify store, i must say im super impressed with my initial relationship with Shopney.

Superfood Market

Jul 09, 2024  on Shopify

Shopney is a revelation! It is quick to connect to our Shopify store and very easy to grasp how to customise the look and feel to match our corporate branding. It's also frankly amazing to be able to get an actual live demo app running on my phone, connected to my live store, with the ability to place live orders and charge credit cards all within a few hours of signing up to the Shopney free trial. That simple proof of concept was all the proof we needed that Shopney is all we need! Customer support has been absolutely stellar, and they have been quick to respond and assist with configuring our app store accounts. Thanks to the whole team!

LEGiT

Jul 09, 2024  on Shopify

I've been using Shopney for my Shopify store, and I couldn't be happier with the results. This app seamlessly transforms your Shopify store into a sleek, user-friendly mobile app, providing an exceptional shopping experience for your customers. What truly sets Shopney apart is its ease of use and the range of customization options it offers. The interface is intuitive, making it easy to design a mobile app that reflects your brand perfectly. The features are robust, allowing for smooth navigation and a seamless shopping experience for my customers. But what really stands out is the support team, especially Melissa. Melissa has been incredibly helpful throughout the process. Her responsiveness and dedication to resolving any issues have been remarkable. Whenever I've had questions or needed assistance, Melissa has been there with prompt and effective solutions. Her support has made a significant difference in my overall experience with Shopney. Overall, Shopney is an excellent app that has greatly enhanced my Shopify store's mobile presence. I highly recommend it to anyone looking to take their store to the next level. A big thank you to Melissa and the entire Shopney team for their outstanding support!

Get Your Gift_nl

Jul 09, 2024  on Shopify

Wij gebruiken de app nu ongeveer een jaar en zijn hier erg tevreden over. De service die zij bieden is goed en reageren snel bij vragen. Top app!

samawa perfumes

Jul 02, 2024  on Shopify

Its been a week since our App went live and we have our customers who really love using the app and was waiting for one. Making the app was much easier and straight forward with quick support from the team. The quality of the Shopney platform, its documentation and the processes are commendable. Though its above our budget and there are feature limitations, we now feel it was worth going for.

Aki Lashes

Jun 19, 2024  on Shopify

The customer service is great in the app, they help you right away and get the issue solved. The only downside is the price to run the app, other than that its great.

ECANTA

Jun 17, 2024  on Shopify

Mütiş hizmet. App harika üstelik müşteri destek ekibi çok yardımcı ve çok hızlı. Teşekkürler

Widget

Jun 02, 2024  on Shopify

Shopney is a wonderful company to work with. They have built my mobile application in a very fast and it looks so fantastic. I couldn't have asked for a better app or company to team up with. Thank you guys so much !!!!!

Thriftique Marketplace

Jun 01, 2024  on Shopify

I do appreciate all the time and help the Shopney team as provided. I would recommend that before anyone starts please make sure that you have your DUNS number. It is necessary to fully maximize your trial. Especially if you want to upload your app to the Google Play Store. You can start as an individual for the Apple store and switch to a company account. It seems that it can take a minimum of 7 days to receive your DUNS number but can take up to 30 days. Now time for the review, creating my app took no time at all. It really does look nice and I believe our customers and vendors would love the app! I can't wait to share it. The process of creating the app is seamless. Once you are done, the steps to submit your app are very straight forward.

JosikaBeauty

May 27, 2024  on Shopify

L'application est extrêmement génial et facile a utiliser. Je suis très contente d'avoir une appli spécialement pour ma boutique. Le service client est d'une aide exceptionnelle et réagit rapidement. J'ai eu l'opportunité d'échanger avec Melissa du service client et j'ai été véritablement impressionnée par sa compétence et réactivité et pris en charge et résolu les problèmes que je rencontrais. Je vous recommande vivement de faire l'expérience par vous-même!

Gaurashtra

May 19, 2024  on Shopify

Why did I choose Shopney? I did a very through research while selecting the mobile app builder for my business as this is something that you never want to switch intermittently for any reason. That is why we feel need of a companion who can take care of our mobile apps with utmost integrity so that we can focus on our profits instead of technical issues. Out of many vendors, I impressed by Shopney's instant response on my sales query. By this, I could anticipate how professional they are. Hence, our dialogues began. Onboarding process Shopney's onboarding process is like a swiss knife. You can play with their themes and options and can prepare your mobile app design in not more than a day. Everything is very clear and self descriptive. Customer Service This was the most important point for me that is why I decided to hire them. I could have ended up paying 1/3rd of the fee I am paying to Shopney to other vendors. Their customer support system is more than highly supportive! They hold your hand like a baby and help you out through their amazing chat system 24/7. This makes your onboarding process super fast without wasting your precious business' time. I hope this would continue post my billing also. :) I also appreciate that they have a customer first approach which they really mean. They do not ask for their star ratings infact they truly earn by their hard work from their customers! Challenges I faced Throughout the onboarding process, I single handedly managed all the challenges with Shopney's great support on chat. They have very short and crisp articles on challenges which they share instantly to overcome the challenge. They try to rule out all the possible obstacles right before the action begins which is a very smart way of doing the work to save our time. What our customers are thinking of our mobile app? Which mobile app builder you would go with, mostly depends on your budget and objective. For my brand Gaurashtra, I wanted a very clean and sophisticated design which appeals to my customers. I am gladly saying that our customers are liking our apps on both the platforms. We have seen a significant difference in average order value in past few weeks between orders received from our Shopify website and from Shopney mobile apps. We are getting 2x to 3x more order value from our mobile apps than from our website. This means the app is naturally encouraging the customers to buy more. I hope their advanced plans will add more power to the shopping process. Summary Shopney's team had been asking for a review in past many days and I was asking them to wait in return. I wanted to actually share my whole experience not in hurry so that it could be beneficial for the readers. If I am getting sales, I will not mind paying for my mobile apps but parallely I also do want to compromise with delivery of apps in terms of quality. I am happy to choose Shopney and highly recommend to you. Shopney is perfectly satisfying my expectations. Now I see above, I guess I have written a complete blog article as a feedback. :) I apologise if it took your time more than expected.

Wholesale Shopping

May 14, 2024  on Shopify

Effortlessly brought our shopify store to life of mobile! Shopney's intuitive interface and seamless integration made the transition smooth. Highly recommend for anyone looking to enhance their mobile shopping feature.

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