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Customer reviews: Tapcart ‑ Mobile App Builder

Develop by Tapcart

Reviews (484)

Overall rating
4.8

What Merchants Think

The overall feedback from merchants using "Tapcart ‑ Mobile App Builder" is highly positive, highlighting its ease of use, efficient customer support, and significant impact on sales and customer engagement. While some users mention occasional challenges with communication and setup, the platform's ability to seamlessly enhance mobile commerce generally receives strong praise. Many appreciate dedicated account managers who provide valuable guidance and support.

Key Strengths

  • Intuitive and user-friendly platform design
  • Strong customer engagement through push notifications
  • Seamless integration with Shopify and other apps
  • Customizable drag-and-drop features
  • Proactive and knowledgeable account management team
  • Positive impact on sales and average order value
  • Comprehensive support and regular updates

Common Concerns

  • Issues with communication and timely responses from support
  • Occasional challenges during initial setup
  • Functionality limitations when using basic plans
  • Integration hiccups with certain partners or features

Final Thoughts

"Tapcart ‑ Mobile App Builder" is widely recognized as a game-changing tool for merchants seeking to enhance their mobile commerce strategy. The platform's ease of use, customizable features, and support from a dedicated team have proven to drive significant improvements in customer engagement and revenue. Despite some concerns about communication and integration, the platform's strengths make it a recommended choice for e-commerce businesses aiming to expand through a mobile channel.

Savannah Sevens western life{&}style

Apr 26, 2024  on Shopify

We are grateful for Stephanie and the team at Tapcart! Their support has helped us create an app experience for our customers like no other. The platform itself is incredibly user friendly and they are always looking for ways to build upon their offering. The knowledge of various industries and how different tools can be utilized to improve our marketing tech stack is 2nd to none.

Buff Chick Supplements

Apr 25, 2024  on Shopify

Tapcart has been a game-changer for our business! Revenue? Up. Average order value? Up. But most importantly, our customers are loving the enhanced experience. The mobile app is sleek, intuitive, and keeps them coming back for more. Shoutout to Halle, our Tapcart rep, for the exceptional support and constant suggestions. Couldn't ask for a better partner in our growth journey!

Great Garden Plants

Apr 19, 2024  on Shopify

The onboarding and launch was overall easy and smooth. The team is very responsive and is super helpful in working with our developers. We also appreciate that they have been adding new features frequently in the short period of time we've been using the app.

Pillow Cube

Apr 05, 2024  on Shopify

We couldn't be happier with Tapcart. The platform itself is super easy to use and the team is so helpful and really wants to help our app succeed. They are constantly improving the app with new features and do such a great job communicating the road map for what is to come in the future.

Gamer Supps

Apr 02, 2024  on Shopify

Tapcart has been a phenomenal service to use over the last year. The platform is easy to use, but most importantly the team has been incredible in terms of support and customization. Very happy to have made the decision to move forward with them, great group to work with!

Saigu Cosmetics

Apr 01, 2024  on Shopify

Tapcart has been a turning point in our sales strategy, its usability is exceptional and allows you to do great things without investing large amounts of time. Thanks to the Tapcart team and especially to our Account Alex for his quick help and support and for giving us advice to implement new strategies and achieve success with our App. Without any doubt it was a great decision!

Brown Sugar Babe

Mar 30, 2024  on Shopify

Tapcart gets it right everytime. From support to all the cool app features, it has been a God send for our business. On Black Friday 2023, tapcart literally saved us. Our online shopify store crashed several times throughout black friday and the app ran smoothly all day making sure we didn't miss a beat with our sales goals. Thank you for all the support and great service. Maekaeda

MTN OPS

Mar 29, 2024  on Shopify

Tapcart is a fantastic and simple integration to give your customers a fantastic mobile experience (as well as unlocking another stream of revenue for you) It is super simple to use with prebuilt drag and drop templates to quickly build out your pages But also have more robust features that allow you to customize your app to fit your business needs! They also have fantastic Customer Service and our Account Manager is fantastic!

NOMATIC

Mar 27, 2024  on Shopify

We love Tapcart - A scalable solution that has increased our LTV and conversion rate. Plus our rep Lauren is awesome.

Speed Society

Mar 26, 2024  on Shopify

Absolutely a game changer and the support on promotions or custom code blocks has been outstanding. Let’s remind you we are very tech savvy, but this still was a way better choice than building our own and should we decide later they will help with that as well. The results, pricing and support make this and Alex is the key to this companies success

ZOA Energy

Mar 26, 2024  on Shopify

We are OBSESSED with Tapcart! It has quickly become our most efficient channels in terms of CVR, LTV, and AOV. Our customers rave about the in-app experience and we've really been able to nurture our community through exclusive content, deals, and early access. Tapcart truly provides a white glove service and we couldn't recommend it enough to fellow brands looking to expand to a new, exciting channel.

Type One Style

Mar 21, 2024  on Shopify

Tapcart became 1/3 of our revenue overnight. Probably spend an hour a week managing it and it beats our website in every KPI. No brainer, must download for any ecom store.

BodyCandy

Mar 20, 2024  on Shopify

We've been trying to get an app going for several years now but being such a large store with so much inventory, it had been a huge task in the past. The talented folks at Tapcart were able to help us set up most of what we were looking for in an app without an excessive amount of legwork on our part. Fast forward 7 months and our app is continually growing. We're not where we want to be just yet in terms of revenue but I'm confident we'll get there when we reach a certain subscriber mark. In addition, the interface has been easy to navigate on a daily basis. Push notifications are easy to write and send and it is straightforward and easy to update your app even if you don't know how to code. Lastly, shoutout to our rep, Cole, for always being available to answer any questions we have and for being a great problem solver! I would recommend Tapcart to anyone looking for a relatively easy, painless solution to an app.

SoulKu

Mar 19, 2024  on Shopify

This is my second mobile app platform I've used, and Tapcart is by far the best. I've also worked with several other Shopify app vendors, and the Tapcart team (specifically Angelica & Chad) have been the best with migrating and implementing creative and effective strategies. Can't recommend Tapcart enough!

The Saree Room

Jan 08, 2024  on Shopify

Tapcart is a great mobile app option for merchants that are looking to expand their means of marketing and selling points to customers! With it's ever expanding customizations, integrations, and beginner-friendly drag & drop features, this app will easily become a core part of your business model without even realizing it! On top of the endless functionalities, customer service and support is unmatched. The team is very helpful and continues to make strides in any way necessary. 10/10 recommend Tapcart to any merchant on Shopify who is looking to step into introducing an app for their business.

Northern Garms

Dec 10, 2023  on Shopify

Cole my account manager has been super helpful all along the way, No issues has not been handled fast and efficient. Tapcart has helped my revenue by more than 15% in the first month. Its a no brainer 10/10

Reason Clothing

Dec 05, 2023  on Shopify

Tapcart is a must-have mobile app to integrate with your e-commerce strategy. We have been using Tapcart since 2020 and it is now a core part of our e-commerce business. The platform is extremely easy to use with drag & drop template features and their account managers are always very helpful and insightful. 10/10 recommend!

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