We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else. When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess. We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on. If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.

Tyler has been extremely helpful in getting our app updated and improved this year! We appreciate him being proactive and very knowledgable about the platform!

Tapcart is great, simple and easy to use, the new custom blocks are fantastic allowing us to try out new and intereesting things to extend fucntionality! Love working with them especially Cole, fantasic human!

Tapcart has completely transformed how we connect with our customers! Setting up our mobile app was a breeze thanks to their intuitive platform. Since launching, we’ve seen a noticeable boost in customer engagement and loyalty.

We’ve had an incredible experience using Tapcart for our app at Feels So Good. The platform is pretty intuitive and makes managing our app a seamless. From setting up push notifications to analyzing customer behavior, it’s been a super helpful having this app. The initial setup and integration was also smooth, ensuring we had strong launch right from the start. A special shoutout to our account manager, Tyler, who has been exceptional. Tyler goes above and beyond to ensure we’re getting the most out of Tapcart, always keeping us informed about new features and providing top-notch support. It’s clear that the Tapcart team genuinely cares about their clients. Excited to continue growing with them and see our app grow too!

The customer support service is extremely poor. Their response time is incredibly slow. I’ve had an issue for two weeks now, and it still hasn’t been resolved

Tapcart continues to be a high revenue driving channel for us. The customer support is always top tier and responsive to our questions and requests. Highly recommend!

We have enjoyed using Tapcart and our customers love the flexibility of ordering through our app. The platform is easy to use and our account rep, Alex, keeps us updated with new features and support when we need it. The initial set up and integration process was smooth, giving us the opportunity for a successful launch initially. We plan to continue using Tapcart and look forward to growing sales even more with their customizations and push notifications.

We've been using Tapcart for our mobile app, and it's been a game-changer for our business! The platform is incredibly easy to use, and the integration with other apps makes everything seamless. The support team is always on point—quick to respond and super helpful. A special shoutout to our account manager, Alex, who truly goes above and beyond. His guidance and expertise have made our experience exceptional. Highly recommend Tapcart!

Tapcart features really help us to boost our sales and engage with our customers. The app is user friendly and its dashboard very insightful. Tapcart also able to integrate with many apps that can help us enhance our customer experience. Furthermore, the teams are really helpful and responsive regarding any issues or updates.

Innovative, Seamless, and a Game-Changer for E-Commerce Tapcart has revolutionized the way MJ Wholesale engages with our customers! As a business deeply rooted in wholesale, we needed a mobile solution that could keep up with our dynamic needs—and Tapcart delivered beyond expectations. Highlights of our experience: Effortless Integration: Tapcart’s setup was a breeze. Within hours, our Shopify store transformed into a fully functional mobile app, reflecting our brand’s aesthetics perfectly. Enhanced User Experience: The app’s sleek and intuitive design provides our customers with a smooth shopping experience. We’ve seen an impressive increase in mobile engagement and conversions since launch. Powerful Push Notifications: Staying connected with our audience has never been easier. With Tapcart, we’ve successfully sent tailored promotions and product updates, leading to higher retention rates and reorders. Customizability: Their drag-and-drop editor gave us creative freedom while maintaining simplicity. It feels like having a developer in-house without the high cost! Tapcart isn’t just an app; it’s a partner in scaling our business. We’re excited to continue leveraging its features to build stronger relationships with our customers. Whether you’re a small business or a growing enterprise, Tapcart is a must-have tool for taking your e-commerce store mobile. Kudos to the Tapcart team for creating such an innovative and reliable solution!

The team at TapCart has been super helpful with everything related to our app. Customer service is spot on and the communication is great. The platform itself is very user-friendly, and allows for us to manage our mobile app without any issues. Setting up push notifications is easy and such an effective tool for us to engage with our customers. Then seeing the customer behavior in the push explorer is an added bonus. We've been with TapCart for a few years now, and have nothing but good things to say about them. They are always updating their service, trying new things, and keeping us well informed about upcoming features and how it may pertain to our brand. Highly recommend!

100% Recommend. I have a account manager Alex who is super diligent and helpful. The app itself has our best conversion rates and AOV's, roughly 10% more than the store. This is a low hanging fruit every ecom store needs.

Can't recommend this enough! Tapcart is very easy to use, for us as business owners and for customers. They keep improving their app and their integration options. Their support is superb, very fast response and helpful. Shoutout to our account manager, Alex, who's always doing extra miles to help us and making sure we are maximizing our app capabilities.

Tapcart is insanely user friendly - plus - our onboarding experience and continued support from our account manager Alex is unparalleled. He's always available and ready to help with any question or task we may pitch his way.

Tapcart is amazing! It's taken our DTC e-comm strategy to a whole other level. It's super user friendly and we're able to customize an easy digital experience. Our Account Manager, Stephanie Parker, is so thoughtful and aware of our goals. She's always sharing new launches and beta testing that would likely align with our goals. As well as, taking quick action to help with anything we need. She's the best!

★★★★★ Tapcart has been a game-changer for our Shopify store's mobile presence. The app made it incredibly easy to transform our existing shop into a professional-looking mobile app without any coding knowledge. Our customers love the smooth shopping experience, especially the fast checkout process and push notifications for order updates. The analytics dashboard helps us understand customer behavior, and the customization options let us maintain our brand identity. Definitely worth the investment if you're serious about mobile commerce!

Great team and great support! Beyond helping with the App, they're always open to sharing insight and advice for bettering the app with ideas for engagement, retention, and marketing strategies.

Would Give 6 Stars If Possible! Tapcart has been a game-changer for our business. Not only has it boosted sales, but it also allows us much easier accessibility to our customers. From the beginning the team at Tapcart has been fantastic. They helped us immensely in building and customizing our app to fit our brand style exactly. The ability to schedule and send push notifications to app subscribers is one that every business needs in today's age. If you're searching for someone to help you add an app to your business profile, congrats, your search has ended. You've found the best in the biz!

Can't recommend Tapcart enough. It's so user friendly, intuitive and the set up seamless and they have great support! Having our own branded app really brought our brand to the next level and added an additional sales channel. We really enjoy working with our account manger Tyler who is very proactive and always reaching out to check in and giving us suggestions on how we can plan our upcoming campaigns during our monthly meetings.