Tapcart ‑ Mobile App Builder logo

Customer reviews: Tapcart ‑ Mobile App Builder

Develop by Tapcart

Reviews (484)

Overall rating
4.8

What Merchants Think

The overall feedback from merchants using "Tapcart ‑ Mobile App Builder" is highly positive, highlighting its ease of use, efficient customer support, and significant impact on sales and customer engagement. While some users mention occasional challenges with communication and setup, the platform's ability to seamlessly enhance mobile commerce generally receives strong praise. Many appreciate dedicated account managers who provide valuable guidance and support.

Key Strengths

  • Intuitive and user-friendly platform design
  • Strong customer engagement through push notifications
  • Seamless integration with Shopify and other apps
  • Customizable drag-and-drop features
  • Proactive and knowledgeable account management team
  • Positive impact on sales and average order value
  • Comprehensive support and regular updates

Common Concerns

  • Issues with communication and timely responses from support
  • Occasional challenges during initial setup
  • Functionality limitations when using basic plans
  • Integration hiccups with certain partners or features

Final Thoughts

"Tapcart ‑ Mobile App Builder" is widely recognized as a game-changing tool for merchants seeking to enhance their mobile commerce strategy. The platform's ease of use, customizable features, and support from a dedicated team have proven to drive significant improvements in customer engagement and revenue. Despite some concerns about communication and integration, the platform's strengths make it a recommended choice for e-commerce businesses aiming to expand through a mobile channel.

HijabChic

Nov 05, 2024  on Shopify

I’ve had an amazing experience with Tapcart! The app is designed beautifully, with a smooth and user-friendly interface that makes it easy to use. The support team is incredibly kind, communicative, and always ready to help. Highly recommended for any business looking to create a seamless mobile shopping experience!

Aromatics International

Sep 29, 2024  on Shopify

Working with Tapcart has been a fantastic experience. This is our first app, and they've been incredibly helpful from the very beginning, guiding us every step of the way. Our customer success manager, Halle, has been a pleasure to work with, always bringing best practices to our partnership. We look forward to continuing our success together!

The Fat Butcher

Sep 18, 2024  on Shopify

Great addition to your Shopify store. Works seamlessly and with custom blocks and more- you can code it to perform like your store. Tech support is amazing, super quick to reply and sort any issues or help with how to do things better. Monthly catch up with your own success manager which is brilliant- Chad is super helpful, replies quickly and actually understands our business. We are getting 47% of our sales through our app. Highly recommend to use for your brand! All in all, excellent platform and just gets better- they are continually investing

Happiness Project

Sep 18, 2024  on Shopify

Was not familiar with apps at all before using tapcart, but now am pretty confident in navigating and building our store via the tapcart app platform. they make it super simple and user friendly. Cole has been a big support in ensuring happiness project is using the features to the fullest. we have seen significant changes in our online store since utilizing all of tapcart's features.

NOOWORKS

Sep 03, 2024  on Shopify

Game changer! So great to be so connected to your customers when social media just drowns you out these days. They are also a pleasure to work with, prompt and attentive.

Arctic Fox - Dye For A Cause

Aug 27, 2024  on Shopify

We love the simplicity that TapCart offers, and the ability to fully customize our app without the need for an app developer. Our rep, Alex, always goes above and beyond to provide us with new, exciting recommendations, is always ready to hop in when needed, and connects us to other teams within TapCart whenever we need it. The support has been outstanding and has given us a solid foundation to build out our app and make it more enjoyable for our customers.

RTA

Aug 26, 2024  on Shopify

If you are considering adding on an mobile app for your store. The only choice is tapcart. Any other app will not come close. It’s as simple as making the initial choice to use Shopify. The team and support are fantastic, if you’re extremely lucky you will receive Tyler Iannantuono as your account manager. Tyler has gone above and beyond to keep our team up to date on best practices and make sure we have been positioned to maximize the impact of tapcart across all of our channels. He is highly driven to help his clients succeed also aided in adjusting his advice to fit our brand, as opposed to a one size fits all approach that most account reps take.

Staycoolnyc

Aug 26, 2024  on Shopify

We've been using Tapcart for about a year and a half. It's incredibly easy to use and update, and their staff is very responsive regarding potential bugs or updates. To make the most of your app, there's a little bit of a learning curve, but once you get it, it becomes 2nd nature to change things. The app is quick and sleek, and makes it easy to showcase our brand in a way that a mobile browser can't handle as easily.

Jack's Surfboards

Aug 22, 2024  on Shopify

We have been using Tapcart for over a year and a half, and we couldn't be more pleased with the results. The app provides an excellent shopping experience for our customers, with an intuitive and user-friendly interface that is particularly appreciated by our older clientele. Additionally, Tapcart has proven to be a highly effective sales channel, significantly contributing to increased sales for our business. I would also like to express my gratitude to the Tapcart support team for their exceptional handling of all our support tickets. Their responsiveness and efficiency have been outstanding. Special thanks to Halle Lawnhurst for offering valuable insights to our marketing team and for educating us on new features. Her expertise has been incredibly beneficial. We highly recommend this app!

Seeking Health

Aug 21, 2024  on Shopify

We’ve been using TapCart to run our Shopify store’s app for over a year now, and we couldn’t be happier! The platform offers fantastic customization, performance, and features, but what really stands out is the support. Our TapCart representative, Lauren, goes above and beyond to ensure we always get the care we need. Whether it’s a quick question or a complex issue, she’s always there with helpful advice and solutions. It’s refreshing to work with a company that proactively offers support and optimization tips, rather than making you jump through hoops to get assistance. TapCart has truly helped us take our mobile app to the next level, and we highly recommend it to any Shopify store owner looking to enhance their mobile presence.

ALBINO & PRETO

Aug 18, 2024  on Shopify

Partnering with Tapcart has been a smooth and rewarding journey. A huge shoutout to Tyler Iannantuono, whose expertise and patience have been game-changers in our success with the platform. His deep understanding of Tapcart's features has made all the difference. I wholeheartedly recommend Tapcart to anyone eager to elevate their mobile presence.

Buddha Power Store

Aug 12, 2024  on Shopify

Working with Tapcart has been a seamless and positive experience. A special mention goes to Cole, who has been instrumental in our success with Tapcart. His deep knowledge of the platform and his patience in helping me understand its features have made a world of difference. I highly recommend Tapcart to anyone looking to take their mobile presence to the next level.

Fame on Central

Aug 06, 2024  on Shopify

Going with Tapcart as our mobile app solution has been one of the best decisions we've ever made. It allowed us to monetize a whole new channel for us and gave our customers a much more personalized shopping experience with our brand. The feedback we have received from our customers has been outstanding. They're spending more on the app and we've seen a really high engagement rate. Best of all, we were even able to launch Tapcart in less than 2 weeks! It was that fast and easy. The staff at Tapcart has been incredible, in particular our account rep Lauren, who is so knowledgeable, proactive and helpful to us - we can't thank them enough. We truly appreciate the partnership we have. I would highly recommend Tapcart to any ecommerce business thinking about adding a native mobile solution. You'll see amazing results just like us.

Rylee + Cru

Jul 31, 2024  on Shopify

This is a great tool for your customer toolbelt. Support is great and they are constantly iterating and improving. Our account manager Kenia is superb.

Goddiva

Jul 17, 2024  on Shopify

Overall the app works well - we're still on a more basic plan so there are some limitations (hence the 4*), but looking into possibly upgrading to get the full works soon. What is great is the dedicated service provided - our account manager Tyler works closely with us with regular calls to share ideas, best practices and support for our campaigns - he's been a massive help to understand how we can get the most out of our app and subscribers.

SoSweet

Jul 14, 2024  on Shopify

Tapcart is an incredible app. Allows us to quickly launch a mobile app and cater better to our most loyal customers. The app pushes allow us to market to a select group effectively. Tyler Iannantuono is an amazing account manager who is always providing advice/insights to ensure we are getting the most out of our app. Couldn't recommend enough.

SHUSHOP

Jul 10, 2024  on Shopify

Wow, what an amazing app! It has worked incredibly well for us. The team, especially Tyler I., our current Account Manager, has been exceptional. They have done an incredible job making it easy and fun for our customers to have a better shopping experience and to build long-lasting relationships with them by creating a mobile app with all our website information. Tyler ensures that our brand stays on top of the latest e-commerce and marketing trends by implementing all the necessary features and strategies into our mobile app.

Lisa Says Gah

Jun 13, 2024  on Shopify

Such a strong channel with high conversion rates and AOV. Easy set up and great customer care along the way. Highly recommend!

local eclectic

Jun 05, 2024  on Shopify

Tapcart has been an excellent partner. The platform is user friendly and very easy and efficient to manage. Support is responsive in the event that we experience any issues, which is rare. Highly recommend!

CV Linens

May 17, 2024  on Shopify

Having our store mobile app with Tapcart has been a game-changer for our business. The platform is incredibly user-friendly and easy to set up. Tapcart has significantly improved our customer engagement. One of the standout aspects of Tapcart is their responsiveness. Any time we've had a question or needed support, their team has been quick to assist, ensuring that everything runs smoothly. A special shoutout to Cole, who has been a pleasure to work with—always professional, knowledgeable, and incredibly helpful.

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