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Customer reviews: Tapcart ‑ Mobile App Builder

Develop by Tapcart

Reviews (336)

Overall rating
4.8

What Merchants Think

The overall feedback from merchants using "Tapcart ‑ Mobile App Builder" is highly positive, highlighting its ease of use, efficient customer support, and significant impact on sales and customer engagement. While some users mention occasional challenges with communication and setup, the platform's ability to seamlessly enhance mobile commerce generally receives strong praise. Many appreciate dedicated account managers who provide valuable guidance and support.

Key Strengths

  • Intuitive and user-friendly platform design
  • Strong customer engagement through push notifications
  • Seamless integration with Shopify and other apps
  • Customizable drag-and-drop features
  • Proactive and knowledgeable account management team
  • Positive impact on sales and average order value
  • Comprehensive support and regular updates

Common Concerns

  • Issues with communication and timely responses from support
  • Occasional challenges during initial setup
  • Functionality limitations when using basic plans
  • Integration hiccups with certain partners or features

Final Thoughts

"Tapcart ‑ Mobile App Builder" is widely recognized as a game-changing tool for merchants seeking to enhance their mobile commerce strategy. The platform's ease of use, customizable features, and support from a dedicated team have proven to drive significant improvements in customer engagement and revenue. Despite some concerns about communication and integration, the platform's strengths make it a recommended choice for e-commerce businesses aiming to expand through a mobile channel.

Buttonscarves

Nov 18, 2024  on Shopify

Can't recommend this enough! Tapcart is very easy to use, for us as business owners and for customers. They keep improving their app and their integration options. Their support is superb, very fast response and helpful. Shoutout to our account manager, Alex, who's always doing extra miles to help us and making sure we are maximizing our app capabilities.

Ugly Duckling Nails Inc.

Nov 18, 2024  on Shopify

Tapcart is insanely user friendly - plus - our onboarding experience and continued support from our account manager Alex is unparalleled. He's always available and ready to help with any question or task we may pitch his way.

The Beachwaver Co.

Nov 17, 2024  on Shopify

Tapcart is amazing! It's taken our DTC e-comm strategy to a whole other level. It's super user friendly and we're able to customize an easy digital experience. Our Account Manager, Stephanie Parker, is so thoughtful and aware of our goals. She's always sharing new launches and beta testing that would likely align with our goals. As well as, taking quick action to help with anything we need. She's the best!

ALPAKA

Nov 13, 2024  on Shopify

★★★★★ Tapcart has been a game-changer for our Shopify store's mobile presence. The app made it incredibly easy to transform our existing shop into a professional-looking mobile app without any coding knowledge. Our customers love the smooth shopping experience, especially the fast checkout process and push notifications for order updates. The analytics dashboard helps us understand customer behavior, and the customization options let us maintain our brand identity. Definitely worth the investment if you're serious about mobile commerce!

MagBak

Nov 13, 2024  on Shopify

Great team and great support! Beyond helping with the App, they're always open to sharing insight and advice for bettering the app with ideas for engagement, retention, and marketing strategies.

Pete & Pedro

Nov 12, 2024  on Shopify

Would Give 6 Stars If Possible! Tapcart has been a game-changer for our business. Not only has it boosted sales, but it also allows us much easier accessibility to our customers. From the beginning the team at Tapcart has been fantastic. They helped us immensely in building and customizing our app to fit our brand style exactly. The ability to schedule and send push notifications to app subscribers is one that every business needs in today's age. If you're searching for someone to help you add an app to your business profile, congrats, your search has ended. You've found the best in the biz!

Miamily US

Nov 11, 2024  on Shopify

Can't recommend Tapcart enough. It's so user friendly, intuitive and the set up seamless and they have great support! Having our own branded app really brought our brand to the next level and added an additional sales channel. We really enjoy working with our account manger Tyler who is very proactive and always reaching out to check in and giving us suggestions on how we can plan our upcoming campaigns during our monthly meetings.

HijabChic

Nov 05, 2024  on Shopify

I’ve had an amazing experience with Tapcart! The app is designed beautifully, with a smooth and user-friendly interface that makes it easy to use. The support team is incredibly kind, communicative, and always ready to help. Highly recommended for any business looking to create a seamless mobile shopping experience!

Aromatics International

Sep 29, 2024  on Shopify

Working with Tapcart has been a fantastic experience. This is our first app, and they've been incredibly helpful from the very beginning, guiding us every step of the way. Our customer success manager, Halle, has been a pleasure to work with, always bringing best practices to our partnership. We look forward to continuing our success together!

The Fat Butcher

Sep 18, 2024  on Shopify

Great addition to your Shopify store. Works seamlessly and with custom blocks and more- you can code it to perform like your store. Tech support is amazing, super quick to reply and sort any issues or help with how to do things better. Monthly catch up with your own success manager which is brilliant- Chad is super helpful, replies quickly and actually understands our business. We are getting 47% of our sales through our app. Highly recommend to use for your brand! All in all, excellent platform and just gets better- they are continually investing

Happiness Project

Sep 18, 2024  on Shopify

Was not familiar with apps at all before using tapcart, but now am pretty confident in navigating and building our store via the tapcart app platform. they make it super simple and user friendly. Cole has been a big support in ensuring happiness project is using the features to the fullest. we have seen significant changes in our online store since utilizing all of tapcart's features.

NOOWORKS

Sep 03, 2024  on Shopify

Game changer! So great to be so connected to your customers when social media just drowns you out these days. They are also a pleasure to work with, prompt and attentive.

Arctic Fox - Dye For A Cause

Aug 27, 2024  on Shopify

We love the simplicity that TapCart offers, and the ability to fully customize our app without the need for an app developer. Our rep, Alex, always goes above and beyond to provide us with new, exciting recommendations, is always ready to hop in when needed, and connects us to other teams within TapCart whenever we need it. The support has been outstanding and has given us a solid foundation to build out our app and make it more enjoyable for our customers.

RTA

Aug 26, 2024  on Shopify

If you are considering adding on an mobile app for your store. The only choice is tapcart. Any other app will not come close. It’s as simple as making the initial choice to use Shopify. The team and support are fantastic, if you’re extremely lucky you will receive Tyler Iannantuono as your account manager. Tyler has gone above and beyond to keep our team up to date on best practices and make sure we have been positioned to maximize the impact of tapcart across all of our channels. He is highly driven to help his clients succeed also aided in adjusting his advice to fit our brand, as opposed to a one size fits all approach that most account reps take.

Staycoolnyc

Aug 26, 2024  on Shopify

We've been using Tapcart for about a year and a half. It's incredibly easy to use and update, and their staff is very responsive regarding potential bugs or updates. To make the most of your app, there's a little bit of a learning curve, but once you get it, it becomes 2nd nature to change things. The app is quick and sleek, and makes it easy to showcase our brand in a way that a mobile browser can't handle as easily.

Jack's Surfboards

Aug 22, 2024  on Shopify

We have been using Tapcart for over a year and a half, and we couldn't be more pleased with the results. The app provides an excellent shopping experience for our customers, with an intuitive and user-friendly interface that is particularly appreciated by our older clientele. Additionally, Tapcart has proven to be a highly effective sales channel, significantly contributing to increased sales for our business. I would also like to express my gratitude to the Tapcart support team for their exceptional handling of all our support tickets. Their responsiveness and efficiency have been outstanding. Special thanks to Halle Lawnhurst for offering valuable insights to our marketing team and for educating us on new features. Her expertise has been incredibly beneficial. We highly recommend this app!

Seeking Health

Aug 21, 2024  on Shopify

We’ve been using TapCart to run our Shopify store’s app for over a year now, and we couldn’t be happier! The platform offers fantastic customization, performance, and features, but what really stands out is the support. Our TapCart representative, Lauren, goes above and beyond to ensure we always get the care we need. Whether it’s a quick question or a complex issue, she’s always there with helpful advice and solutions. It’s refreshing to work with a company that proactively offers support and optimization tips, rather than making you jump through hoops to get assistance. TapCart has truly helped us take our mobile app to the next level, and we highly recommend it to any Shopify store owner looking to enhance their mobile presence.

ALBINO & PRETO

Aug 18, 2024  on Shopify

Partnering with Tapcart has been a smooth and rewarding journey. A huge shoutout to Tyler Iannantuono, whose expertise and patience have been game-changers in our success with the platform. His deep understanding of Tapcart's features has made all the difference. I wholeheartedly recommend Tapcart to anyone eager to elevate their mobile presence.

Buddha Power Store

Aug 12, 2024  on Shopify

Working with Tapcart has been a seamless and positive experience. A special mention goes to Cole, who has been instrumental in our success with Tapcart. His deep knowledge of the platform and his patience in helping me understand its features have made a world of difference. I highly recommend Tapcart to anyone looking to take their mobile presence to the next level.

Fame on Central

Aug 06, 2024  on Shopify

Going with Tapcart as our mobile app solution has been one of the best decisions we've ever made. It allowed us to monetize a whole new channel for us and gave our customers a much more personalized shopping experience with our brand. The feedback we have received from our customers has been outstanding. They're spending more on the app and we've seen a really high engagement rate. Best of all, we were even able to launch Tapcart in less than 2 weeks! It was that fast and easy. The staff at Tapcart has been incredible, in particular our account rep Lauren, who is so knowledgeable, proactive and helpful to us - we can't thank them enough. We truly appreciate the partnership we have. I would highly recommend Tapcart to any ecommerce business thinking about adding a native mobile solution. You'll see amazing results just like us.

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