Shop logo

Customer reviews: Shop

Develop by Shopify

Reviews (5,656)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

NeuroSox Toe Socks

Dec 26, 2024  on Shopify

Dinot Curated

Dec 26, 2024  on Shopify

Great tool to attract new customers!

Joga Bonito

Dec 26, 2024  on Shopify

MeVsWrld

Dec 26, 2024  on Shopify

DUO Modern

Dec 26, 2024  on Shopify

SnoCo Candles

Dec 26, 2024  on Shopify

Easy to navigate and send buyers to my website!

Tresiore

Dec 25, 2024  on Shopify

top

Kylie's Custom Kreations

Dec 25, 2024  on Shopify

simplystylish

Dec 25, 2024  on Shopify

Lucid Metals

Dec 25, 2024  on Shopify

So easy to use.

Evolea.co

Dec 24, 2024  on Shopify

It is so convenient to use this app i love my shop

J. McCray Style Boutique

Dec 24, 2024  on Shopify

OAK & ELK

Dec 24, 2024  on Shopify

DormLifeShop.com

Dec 24, 2024  on Shopify

Easy to navigate

Stroller Society

Dec 23, 2024  on Shopify

Love it

Nails Creations

Dec 23, 2024  on Shopify

Kreate Self-Love

Dec 22, 2024  on Shopify

Shop is a widely used platform for businesses and consumers alike. It acts as a hub for e-commerce and package tracking, making online shopping easier for both sellers and buyers. Here’s an overview of how Shop is commonly used: For Businesses: Order Management: Shop connects with e-commerce platforms like Shopify to help businesses manage orders efficiently. Customer Engagement: The app allows businesses to communicate with customers, send updates, and promote brand loyalty. Analytics: Businesses can use Shop to gain insights into customer behavior and improve marketing strategies. For Customers: Seamless Shopping: Shop enables easy browsing, buying, and checkout with saved payment details and shipping addresses. Order Tracking: Users can track their packages in real-time, consolidating shipments from multiple retailers into a single view. Sustainability Focus: The app highlights carbon-neutral delivery options, which appeals to eco-conscious consumers. If you're a business owner using platforms like Shopify for your store, integrating with Shop can improve your customer’s experience by providing transparency and convenience. It also helps you build trust and loyalty, which are critical for new brands like KSL&CO. Would you like insights on setting up or optimizing your presence on Shop?

THE BAG SHOPPE

Dec 22, 2024  on Shopify

I love her products

Nails Shop by Yulha Rosa

Dec 22, 2024  on Shopify

GIKA DESIGNS

Dec 22, 2024  on Shopify

Scroll to Top