Shopify Shop App Review: Features, Pros & Cons

Customer reviews: Shop

The Shopify Shop App helps merchants streamline store management and boost sales. Read honest reviews to see how it performs for real users.

Reviews (5,784)

Overall rating

4.8

5

3,333
4

339
3

69
2

21
1

59

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

Intuitive and easy to use interface
Improves sales and customer engagement
Seamless integration with Shopify and other platforms
Efficient order tracking and management
Customization options for businesses
Secure and fast checkout process

Common Concerns

Customer support can be lacking and unresponsive
Technical issues such as syncing products and sales tax errors
Learning curve for new users
Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Latifa Beauty

Mar 02, 2025 on Shopify

Love it

SIA Baltic Treasure

Mar 01, 2025 on Shopify

thank you shopify 24/7 customer support, the answers to my questions are immediately and precise. VERY IMPRESSIVE customer service, for a startup owner.

Invision This

Feb 28, 2025 on Shopify

I love this app!

GUIRLA

Feb 28, 2025 on Shopify

It’s a great app for e-commerce

Texman

Feb 28, 2025 on Shopify

Avo's PokeStop

Feb 28, 2025 on Shopify

Rosegold Market

Feb 28, 2025 on Shopify

This app overall has been great

Pet-lucious

Feb 26, 2025 on Shopify

Gem Stone King

Feb 26, 2025 on Shopify

Mercy Soul

Feb 26, 2025 on Shopify

Its excellent i been using for a few months and its great.

1154store

Feb 25, 2025 on Shopify

Hund & Pferdepflege

Feb 25, 2025 on Shopify

Tolles Design, einfach und überschaubar mit echt tollen Produkten

Modesty By Toola

Feb 24, 2025 on Shopify

Canadainks

Feb 24, 2025 on Shopify

Ma'ema'e PTSA

Feb 23, 2025 on Shopify

Shop is clean, organized and easy to use. While they are developing new designs, tools and resources to better promote services and business, the app does well to translate the experience of our individual storefronts into the Shop space and effective POS purchasing. Looking forward to growing with the app and finding even larger communities that appreciate ease of business and quality of service, goods and communication through effective technology.

Private Fashion Collection

Feb 23, 2025 on Shopify

amazing

mucior

Feb 23, 2025 on Shopify

nice

XENO

Feb 22, 2025 on Shopify

Bead Lighting

Feb 22, 2025 on Shopify

Its good, Ive got a lot of sales on this platform

Maricel Long

Feb 22, 2025 on Shopify

Very good