Shopify Shop App Review: Features, Pros & Cons

Customer reviews: Shop

The Shopify Shop App helps merchants streamline store management and boost sales. Read honest reviews to see how it performs for real users.

Reviews (5,791)

Overall rating

4.8

5

3,335
4

340
3

69
2

21
1

60

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

Intuitive and easy to use interface
Improves sales and customer engagement
Seamless integration with Shopify and other platforms
Efficient order tracking and management
Customization options for businesses
Secure and fast checkout process

Common Concerns

Customer support can be lacking and unresponsive
Technical issues such as syncing products and sales tax errors
Learning curve for new users
Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Fitflex

Oct 25, 2024 on Shopify

Good

AGATASHOP

Oct 25, 2024 on Shopify

SANMAO

Oct 25, 2024 on Shopify

BLESSED STORE

Oct 25, 2024 on Shopify

Cartor Stores

Oct 25, 2024 on Shopify

I have an incredible experience on Shop’s platform! The entire process was seamless, from browsing to checkout. Their well-organized website made it easy for me to find exactly what I was looking for without any hassle. I appreciated how they provided detailed product descriptions and helpful reviews, making me feel confident in my choices. The checkout process was smooth and secure, and I received my order quickly. The packaging was sturdy, and everything arrived in perfect condition. Their customer service team was responsive and genuinely cared about my experience, promptly addressing my questions. It was a refreshing experience, and I’ll be shopping with them again!

Sport 7 Apparel

Oct 25, 2024 on Shopify

UrbanMT

Oct 25, 2024 on Shopify

Clean and easy

Gleaming

Oct 25, 2024 on Shopify

Southern Soapworks

Oct 24, 2024 on Shopify

Rick's Collectable Stamps and Covers

Oct 24, 2024 on Shopify

Great App

homesweethomenmore

Oct 24, 2024 on Shopify

Great app! I love tracking and knowing when products will arirve!

Koigu Canada Studio

Oct 24, 2024 on Shopify

love the app

ROMAG Store

Oct 24, 2024 on Shopify

It a good way to get extra customers or exposure for your products

AURAXY

Oct 24, 2024 on Shopify

good

PAP

Oct 24, 2024 on Shopify

MamaMade Tallow Skincare

Oct 24, 2024 on Shopify

Fitness Society Supplements

Oct 24, 2024 on Shopify

I have had many sales from the shop app! I'm now looking to optimize and grow further with shop!

Damage Per Second

Oct 24, 2024 on Shopify

Crawford Creek Designs

Oct 24, 2024 on Shopify

Finatics Aquarium

Oct 23, 2024 on Shopify