Shopify Shop App Review: Features, Pros & Cons

Customer reviews: Shop

The Shopify Shop App helps merchants streamline store management and boost sales. Read honest reviews to see how it performs for real users.

Reviews (3,312)

Overall rating

4.8

5

3,992
4

394
3

83
2

26
1

74

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

Intuitive and easy to use interface
Improves sales and customer engagement
Seamless integration with Shopify and other platforms
Efficient order tracking and management
Customization options for businesses
Secure and fast checkout process

Common Concerns

Customer support can be lacking and unresponsive
Technical issues such as syncing products and sales tax errors
Learning curve for new users
Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Quantum Jewel of the North

Jul 22, 2024 on Shopify

all good

Jo-Bolt-Store

Jul 22, 2024 on Shopify

Really easy to use

MJ's CLOSET

Jul 21, 2024 on Shopify

Cigarette Mansions

Jul 21, 2024 on Shopify

leisurekind

Jul 21, 2024 on Shopify

Shop is great for getting your business seen. I believe my first two sales were through Shop!

LNMracingparts

Jul 21, 2024 on Shopify

tutto molto bene ! ottimo servizio

Wisecaregiving

Jul 21, 2024 on Shopify

great

Brush Creek Gift and Garden Nook

Jul 21, 2024 on Shopify

Martin's Market

Jul 21, 2024 on Shopify

I would recommend this app because it is very easy & simple to find things & get them paid & shipped!!!

Sunset Cove

Jul 21, 2024 on Shopify

crisp clean look and very transparent.

Nex Fisher Hub

Jul 21, 2024 on Shopify

It's easy to configure and simple for the costumer to find the store

Attileo Leather USA

Jul 21, 2024 on Shopify

Awesome!!!

Spicysols

Jul 21, 2024 on Shopify

Events Equipment

Jul 20, 2024 on Shopify

Wowww just wow ❤️❤️❤️

NovelNet

Jul 20, 2024 on Shopify

great help.

Honey Chic Boutique

Jul 20, 2024 on Shopify

Good quality clothing.

ShopisGreat

Jul 20, 2024 on Shopify

great way to expand a brand

GLOW AIR

Jul 20, 2024 on Shopify

i would because it's easy to understand

QuirkyThreads

Jul 20, 2024 on Shopify

PetStoreX.com · Everything Pets

Jul 20, 2024 on Shopify

The Shop app is a must-have for anyone who shops online. It simplifies tracking, offers personalized recommendations, supports secure payments, and promotes local shopping and eco-friendly options. It’s an all-in-one tool that makes online shopping more efficient and enjoyable—highly recommended!