Shopify Shop App Review: Features, Pros & Cons

Customer reviews: Shop

The Shopify Shop App helps merchants streamline store management and boost sales. Read honest reviews to see how it performs for real users.

Reviews (3,312)

Overall rating

4.8

5

3,967
4

392
3

82
2

25
1

74

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

Intuitive and easy to use interface
Improves sales and customer engagement
Seamless integration with Shopify and other platforms
Efficient order tracking and management
Customization options for businesses
Secure and fast checkout process

Common Concerns

Customer support can be lacking and unresponsive
Technical issues such as syncing products and sales tax errors
Learning curve for new users
Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Fayes jewelry designs

Sep 03, 2024 on Shopify

I think it is good so far I have not really explored it much but what I have seen seems pretty good

Sports Mogul Inc

Sep 03, 2024 on Shopify

I like it. Shopify is easy to use as both a merchant and a customer. Great work y'all!

Celeyane

Sep 03, 2024 on Shopify

ORSACHI

Sep 03, 2024 on Shopify

I love my order its really nice

Dream Big World

Sep 03, 2024 on Shopify

Its great! Very useful.

Power Of Angelic Healing

Sep 03, 2024 on Shopify

I would recommend shop to business owners. My sales have increased and I like that my customers can leave feedback.

Lazar Deco

Sep 03, 2024 on Shopify

A Chorus Line

Sep 03, 2024 on Shopify

So easy to use and integrate with my Shopify store. I have definitely increased traffic and sales because of the Shop app.

Kaylo Obalum

Sep 03, 2024 on Shopify

Shop Pay has boosted my sales! Right now, I'm happy with it but will let you know more after my first full month open for Business.

POLITICSLADY

Sep 03, 2024 on Shopify

ItsLOLOFLORA

Sep 02, 2024 on Shopify

Because it was good

TivaroOnline.com

Sep 02, 2024 on Shopify

Pasqualejimmy

Sep 02, 2024 on Shopify

Ottimo prodotto, consegna veloce

VIPERHORN

Sep 02, 2024 on Shopify

I love it!

ElyTeK Shop

Sep 02, 2024 on Shopify

me encanto el producto es de muy buena calidad

Best Finds USA

Sep 02, 2024 on Shopify

muscoli da salotto

Sep 02, 2024 on Shopify

Ijaz Jewelers

Sep 02, 2024 on Shopify

It has helped us to boost our sales with shop pay option.

Clairidescence

Sep 02, 2024 on Shopify

Greenvine Grove

Sep 02, 2024 on Shopify

It was difficult to initially set up and now that I have my first purchase its difficult to see how they paid, but otherwise its fine.