Shopify Shop App Review: Features, Pros & Cons

Customer reviews: Shop

The Shopify Shop App helps merchants streamline store management and boost sales. Read honest reviews to see how it performs for real users.

Reviews (3,002)

Overall rating

4.8

5

3,634
4

369
3

72
2

24
1

70

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

Intuitive and easy to use interface
Improves sales and customer engagement
Seamless integration with Shopify and other platforms
Efficient order tracking and management
Customization options for businesses
Secure and fast checkout process

Common Concerns

Customer support can be lacking and unresponsive
Technical issues such as syncing products and sales tax errors
Learning curve for new users
Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Jewels by Jeannie

Dec 15, 2024 on Shopify

Easy setup. User friendly.

Nojoto

Dec 14, 2024 on Shopify

Duidelijk en snel

ETHIO-PARIS

Dec 13, 2024 on Shopify

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Fashion 54

Dec 13, 2024 on Shopify

Lucylou Designs

Dec 13, 2024 on Shopify

Mighty Lifestyle

Dec 10, 2024 on Shopify

Perfect

The Monroe Elite

Dec 10, 2024 on Shopify

Very helpful

ACCEXO

Dec 09, 2024 on Shopify

The app is working well. I have had a few sales and highly recommend it. I look forward to additional improvements in the area of product management. Also, I hope Shopify would lower the bar to allow shops like mine to advertise in Shop.

Shop by Edgard

Dec 08, 2024 on Shopify

L’application est intuitive et permet de poser des questions précises ou générales, avec des réponses adaptées aux besoins professionnels.

Inflatable.shop

Dec 08, 2024 on Shopify

I wish we could see analytics (impressions and clicks)

GroundUp

Dec 07, 2024 on Shopify

GLS store

Dec 06, 2024 on Shopify

SAFE-Space for creative brains

Dec 05, 2024 on Shopify

Smoke and Mirror Boutique

Dec 02, 2024 on Shopify

I think it's ok and user friendly...minus shipping and how to add more options

Hermes Pandora luxary

Dec 01, 2024 on Shopify

its easy to use and it tells you how to set up everything.

Ladies Corner Shop

Dec 01, 2024 on Shopify

Have had no issues up to date that I can think of.

eSaluteBook

Nov 30, 2024 on Shopify

ottimo

Chambre Shop

Nov 30, 2024 on Shopify

Olamide Mall

Nov 30, 2024 on Shopify

Strength and Serenity Fitness

Nov 29, 2024 on Shopify

It worked fine. Thank you for the experience.