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Customer reviews: Shop

Develop by Shopify

Reviews (5,784)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Mein Shop

Jun 28, 2024  on Shopify

GEL GALAXY

Jun 27, 2024  on Shopify

I haven’t really used it much but i haven’t had any problems with it so far.

LaFaye Creations

Jun 26, 2024  on Shopify

GEL GALAXY

Jun 23, 2024  on Shopify

I haven’t really used it much but inahrvnr had any problems with it so far.

Michef's Outside

Jun 19, 2024  on Shopify

I like how the set up is fairly easy to use but not everything is easy to find. There is a lot of support available but unfortunately everyone says different things. There is a lot to figure out but if you have no other webstore or website that you are selling on this app gives you the opportunity to do that. I have other venues so it is not my primary focus.

Jexa.

Jun 14, 2024  on Shopify

Het is goed

Cobra group solar

Jun 14, 2024  on Shopify

K.Bs Earthly Treasures

Jun 09, 2024  on Shopify

jcalix7.myshopify.com

Jun 08, 2024  on Shopify

OneOclock

Jun 06, 2024  on Shopify

I am still learning about Shop, give me another month and I can better express my experience. I have a few concerns, but I think I need a little more time.

Boho Pink

Jun 03, 2024  on Shopify

Tiffany Hamilton Premium Market

Jun 02, 2024  on Shopify

Some of our customers mentioned the difficulty of making payments

MY RITA

May 30, 2024  on Shopify

4 Legged Friends Plus

May 21, 2024  on Shopify

admstore

May 20, 2024  on Shopify

Deevine Tress

May 18, 2024  on Shopify

It’s good but I can’t reach support when I need them and then they will respond but I’m not online. Then it’s hard to reach them again. I have certain issues that I don’t see a solution for and therefore I need to speak with someone sometimes

Elyon'SHOP BOTE $ SANTE

May 16, 2024  on Shopify

Est très bien mais difficile à maîtriser

Online Shop AU.com

May 01, 2024  on Shopify

No sales in 6 month using shop, which is to say the least is disappointing, hopefully things turn around soon. I will be sure to add more feedback in the future.

sibfushon

Apr 27, 2024  on Shopify

Boutique Beauté & Santé

Apr 26, 2024  on Shopify

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