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Customer reviews: Shop

Develop by Shopify

Reviews (5,784)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

bloomingchicboutique

Nov 08, 2024  on Shopify

good

EchoBird

Oct 29, 2024  on Shopify

Cameron's Shop

Oct 29, 2024  on Shopify

It needs more support from Shopify itself. Many people claim to be "Shopify Experts." All they take is new stores' money and deliver nothing of substance. Shopify needs to understand that every store's success is Shopify's success, and every store's failure is Shopify's failure.

Dawood

Oct 07, 2024  on Shopify

Tipsy Treasures Decor

Oct 02, 2024  on Shopify

Not too much information and communication shared on instructions on how to utilize the app and for business owners to utilize the app and actual users of app for purchases alike when getting packages inaccurate messages to me, more information to read on usage would be a great help in working together to make a seamless operation and make customers feel happy having an excellent experience with all purchases that are made through Tipsy Treasures and the Shop app I want to be safe, thank you for your help with this, Melissa Santos

Light Arted Designs

Oct 01, 2024  on Shopify

The store set-up is good. But getting people to your shop is hard unless you already have a social media influence.

The Little Corner Store

Sep 26, 2024  on Shopify

SweetBlum™

Sep 25, 2024  on Shopify

Ma boutique n’est pas active

The Joyful Valkyrie

Sep 22, 2024  on Shopify

I want to better understand if my brand is showing up in a users feed or how I can participate in getting placements.

Liumy Albums

Sep 08, 2024  on Shopify

Why it is not working in Lithuania, when for example it works in Romania? what's the difference? And when you are planning to expand to more countries?

Crevique

Sep 04, 2024  on Shopify

Lazy Panda Crystals

Aug 17, 2024  on Shopify

It works pretty good for me to use it mostly for shipping details.

Cardon Tools

Aug 06, 2024  on Shopify

Casesheild1

Jul 20, 2024  on Shopify

Dynadevice

Jul 20, 2024  on Shopify

It seems that this app is easy to use.

Bellas Shop

Jul 13, 2024  on Shopify

Its a difficult shop to begin and shopify doesn't offer many free options to advertise.

SHModern

Jul 09, 2024  on Shopify

I don’t know how to use but i still trying

FWLSTORE.SHOP.pL

Jul 05, 2024  on Shopify

I nt

Redneck wood shop

Jul 04, 2024  on Shopify

Easy way to start a small business. Step by step instructions. Easy for a redneck like me!

LaFaye Creations

Jun 30, 2024  on Shopify

Very easy to use

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