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Customer reviews: Shop

Develop by Shopify

The Shopify Shop App helps merchants streamline store management and boost sales. Read honest reviews to see how it performs for real users.

Reviews (5,227)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

www.igenext.com| ABBIGLIAMENTO DI LUSSO BORSE SCARPE E ACCESSORI

Dec 08, 2024  on Shopify

Buongiorno, dopo 15 giorni di attesa, per la risoluzione del problema relativo alla visualizzazione del prezzi pubblicati non corretti, questa è la risposta ottenuta: Numero del ticket 52653767 Fahad S 23:42 Ciao Paolo, Grazie per la tua risposta di seguito. Comprendo completamente la tua situazione e l'ho portata anche al nostro team. Il nostro team sta lavorando per risolvere questo problema, ma a causa della natura complessa e altamente tecnica di alcuni problemi, il processo di indagine può richiedere più tempo del solito. Inoltre, il nostro team di sviluppo dà priorità ai problemi in base alla gravità e all'impatto e ciò potrebbe portare a un ulteriore ritardo nella risoluzione di un problema. Nel frattempo, se stai pensando di disabilitare l'app Shop e l'effetto sulle tue vendite è minimo, è un'opzione praticabile e può essere considerata. Direi che l'esperienza è pessima.

R&D Laboratory Equipment

Dec 02, 2024  on Shopify

Do not use Shopify. Save yourself a bunch of headaches and go with a different company. Top ten worst customer service ever!

Cascade Wellness

Nov 21, 2024  on Shopify

This company is all bot no human. They falsely accused my company of random things then I spent months getting any information that was rational because the 2 bots can't communicate. The humans were totally nice and completely misleading and time consuming for no reason. This business design is set to make you "rich quick" and spam people. They treat you like your customers, superficially with a lot of false promises. They only want you to make a buck off a toxic t-shirt. If you are a professional. Do NOT use this. They are not a professional organization by any sense of the term. If you have integrity you may not fit their guidelines.

Tree's Hardware Corner

Nov 12, 2024  on Shopify

TERRIBLE! ive been open for ONE DAY, i make one sale and they deactivate your payments. Time and money wasted and ill never see profit from my sales. RUN AND GO ELSEWARE

Linguascope

Nov 07, 2024  on Shopify

Stopped accepting payment and support has been shockingly incompetent. No explanation, no support whatsoever. Now considering alternatives to Shopify.

TarLuxe

Nov 06, 2024  on Shopify

Started a website. They immediately placed all payments on hold not including PayPal. Tried to reach out to customer service and they person either provided wrong information or disconnected without assistance. Also, they did not pay my orders out even after the products were received by the consumer.

ESTHERHIL STORE

Oct 25, 2024  on Shopify

CEG Creative Cup Studio

Oct 23, 2024  on Shopify

Useful

Oct 05, 2024  on Shopify

.

Kevs Trust No.1 Apparel

Oct 03, 2024  on Shopify

VINTAGEARTREPRINTS.COM

Oct 03, 2024  on Shopify

My Shop Mobile App was taken from me when I had a fraudulent charge back. After 6 months I WON the fraudulent charge back and was happy that I got Shop back on my phone. So, what happened is really horrible, all of a sudden I am getting Retailers I don't care about selling their products on my phone, some videos etc... This is a BIG MESS !!! Retailers and Videos are mixed up with my Brand, I like to know if some other Merchants have the same experience. VintageArtReprints.com, My store is the only Brand which should be selling on my phone. I sent a message to SHOP, they send me back a ticket and said somebody will call me or send an email, this was 3 days ago, they still have not done anything !! Support is not very good. I don't really know about the APP. I like to know if some other Merchants have the same experience !!

SILVER HOMES

Oct 01, 2024  on Shopify

Fusion Nova

Sep 22, 2024  on Shopify

My Store

Sep 17, 2024  on Shopify

BEWARE! Do not use shopify If you dont wish to be in distress or have expectations of good customer service. They will just keep billing and freezing your account regardless a charge is rightful or not.

Dore London

Sep 16, 2024  on Shopify

Please help me, i hot charged for using your app but It's not Active in my store, i won't pay.. please cancel this.. Send me email [email protected]

🍁Traci K Beauty and Fashion 2024

Sep 13, 2024  on Shopify

it was great and receiving orders then had a refund order on a fraud. which wasn't really a chargeback and explained to them but they still have not put us back on. I mean don't get it. disappointed

My Store

Sep 12, 2024  on Shopify

I had a store through a company with shopify and canceled my store the first week it has been 2 months at least now they are charging my card $39 a month can not get in touch with them no number or live chat in order to chat you have to open an account they are a rip off.

Mon Tampon Prénom

Jul 30, 2024  on Shopify

Ca a l'air vraiment sympa, mais mes produits nécessitant de la personnalisation. J'aurais voulu que les options de personnalisation soient disponibles aussi sur shop.

Lulu Chanel Hair

Jul 22, 2024  on Shopify

Great

Fimo shopping

Jul 20, 2024  on Shopify

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