Shopify Shop App Review: Features, Pros & Cons

Customer reviews: Shop

The Shopify Shop App helps merchants streamline store management and boost sales. Read honest reviews to see how it performs for real users.

Reviews (3,028)

Overall rating

4.8

5

3,634
4

369
3

72
2

24
1

70

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

Intuitive and easy to use interface
Improves sales and customer engagement
Seamless integration with Shopify and other platforms
Efficient order tracking and management
Customization options for businesses
Secure and fast checkout process

Common Concerns

Customer support can be lacking and unresponsive
Technical issues such as syncing products and sales tax errors
Learning curve for new users
Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

BaKLoL

May 24, 2024 on Shopify

The Shopify payments is not available in my region India so i'm unable to use shopify payments.. please do something

Giandy

May 11, 2024 on Shopify

me gustaria que remuevan un review falso nosotros si hicimos la orden de uin cliente llamada yiseli y fue deliveered

Authority Fitness

May 11, 2024 on Shopify

If you get a chargeback, thats not your fault. they will disable your account

Nikita Studio

May 05, 2024 on Shopify

hallo my shop channel is not working anymore, because of chargeback first of all that chargeack was not my problem because sopify said its low fraudulant order and did not notified me, secondly the shop channel is my main orders generator meaning i have 100% of my orders from shop and you suddenly yestarday without notifing me deleted me from shop channel meaning you ruined my whole business, what should i do, then return all my money!!!

Shubham Foods

May 02, 2024 on Shopify

losw sale

Wilson Auto LLC

May 01, 2024 on Shopify

This company is terrible. My customer came and wanted service paid with a major credit card . Shopify accepted the funds that was transferred and say my funds would be posted to my account 2,600.00 and never was The transaction was complete from my customer on the other have Shopify completely stole my funds and I'm planning to Sue this company. That's a lot of money to take from a person business when they are a million dollar company.Steal folks hard earn money like that is a Shame. But it's not over I will be getting a Lawyer cause I have all my records

FORHERA DESIGN

Apr 27, 2024 on Shopify

I've been a loyal user of Shop Channel for over a year, serving 380 customers. However, after a chargeback issue, my account was suspended, despite it being resolved in my favor. Attempts to resolve this with customer support have been frustrating. Disappointed with Shop Channel's handling of the situation and hope for improved transparency and efficiency in the future. Please reactivate my account, as I've done everything possible to make this channel work for me.

Electric Dollhouse

Apr 25, 2024 on Shopify

the Most PISSSSS POOR App/Website Shopify used to be easy, seamless & now its prone to Fraud, Hackers & its a bloated, unease, expensive site with no Help, you have to fight with Bots to get the App to work. And integrate it in. Forget it.

The Writing Centre

Apr 16, 2024 on Shopify

Setting the store up is too complex and can't easily be set out in an orderly fashion

Beauty4u

Apr 16, 2024 on Shopify

not,working in norway