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Customer reviews: Shop

Develop by Shopify

Reviews (5,784)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Wireless-Tech

Jun 23, 2024  on Shopify

THIS APP IS NOT AVAILABLE TO SOUTH AFRICAN SHOPIFY STORES YET IT COMES DEFAULT ON THE SHOPIFY STORE. I HAVE HAD 6 SHOPIFY STORES ALREADY AND NONE HAS MADE SALES AND I CLOSED THEM ALL.BUSY WITH A VERY LAST FINAL ONE TO SEE. REQUEST: MAKE THE SHOP APP AVAILABLE TO SOUTH AFRICAN BASED SHOPIFY STORES. PLEASE

We OutSyde

Jun 18, 2024  on Shopify

This app is stupid. If you have chargebacks from your customers they punish you for that, how can they punish you for something you have no control over, its just stupid they way they do things ....after they take down your store from the shop app, it could take another 6 months before it gets back on . ... I don't even care anymore this whole app is just dumb.. I wouldnt advice anyone to take this seriously because they could take your store down at anytime for things you have no control of.........AGAIN THIS APP IS DUMB!

Tcheck Boutique Gadgets

Jun 10, 2024  on Shopify

Zen Garden and Bonsai

Jun 08, 2024  on Shopify

This app takes the liberty of re-writing my thank you pages and inserts information that is not accurate. I am not a programmer and cant figure out how to change this. I have more customers get angry with me because of this app

Macen.com

Jun 04, 2024  on Shopify

hola como yo puedo usar hase aplicacion en mi tienda shop ia

TAQA

May 30, 2024  on Shopify

I cant use shop anymore because of chargebacks. but it wasnt my fault. the customer didnt read the description. It was a pre-order and they thought they would get the product after a few days but in the description i wrote that its a pre order and they will get the product after weeks.

Japanese Taste Business

May 29, 2024  on Shopify

The app is installed by default. Even if you install they leave traces of your store and products to the app and they force you to keep the app installed to remove them which makes no sense. This is what their Support said.

Sugars315.com

May 25, 2024  on Shopify

I got a chargeback because my shipping took too long. I got the stupid items but they deactivated my account. Good luck trying to speak with someone about your issues

Umpteen Treasures

May 24, 2024  on Shopify

I give NO stars due to I can’t list my products as it keeps telling me that I don’t have product categories on my products and when I check I have product categories selected for every product this app is a waste of time and money

BaKLoL

May 24, 2024  on Shopify

The Shopify payments is not available in my region India so i'm unable to use shopify payments.. please do something

Giandy

May 11, 2024  on Shopify

me gustaria que remuevan un review falso nosotros si hicimos la orden de uin cliente llamada yiseli y fue deliveered

Authority Fitness

May 11, 2024  on Shopify

If you get a chargeback, thats not your fault. they will disable your account

Nikita Studio

May 05, 2024  on Shopify

hallo my shop channel is not working anymore, because of chargeback first of all that chargeack was not my problem because sopify said its low fraudulant order and did not notified me, secondly the shop channel is my main orders generator meaning i have 100% of my orders from shop and you suddenly yestarday without notifing me deleted me from shop channel meaning you ruined my whole business, what should i do, then return all my money!!!

Shubham Foods

May 02, 2024  on Shopify

losw sale

Wilson Auto LLC

May 01, 2024  on Shopify

This company is terrible. My customer came and wanted service paid with a major credit card . Shopify accepted the funds that was transferred and say my funds would be posted to my account 2,600.00 and never was The transaction was complete from my customer on the other have Shopify completely stole my funds and I'm planning to Sue this company. That's a lot of money to take from a person business when they are a million dollar company.Steal folks hard earn money like that is a Shame. But it's not over I will be getting a Lawyer cause I have all my records

FORHERA DESIGN

Apr 27, 2024  on Shopify

I've been a loyal user of Shop Channel for over a year, serving 380 customers. However, after a chargeback issue, my account was suspended, despite it being resolved in my favor. Attempts to resolve this with customer support have been frustrating. Disappointed with Shop Channel's handling of the situation and hope for improved transparency and efficiency in the future. Please reactivate my account, as I've done everything possible to make this channel work for me.

Electric Dollhouse

Apr 25, 2024  on Shopify

the Most PISSSSS POOR App/Website Shopify used to be easy, seamless & now its prone to Fraud, Hackers & its a bloated, unease, expensive site with no Help, you have to fight with Bots to get the App to work. And integrate it in. Forget it.

The Writing Centre

Apr 16, 2024  on Shopify

Setting the store up is too complex and can't easily be set out in an orderly fashion

Beauty4u

Apr 16, 2024  on Shopify

not,working in norway

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