Captain Shipping Protection

Develop by Captain Insure

$11

/ Month

Built for Shopify

14 Days Free Trial

Shipping insurance widget | Shipping protection

Build shipping protection

Keep premium collections

Customize claims policy

Upsell digital products

Order protection

Upsell cart checkout

Seamless switch

Offset shipment costs

Increase conversion rate

About Captain Shipping Protection

Launched Aug 04, 2022

Built by Captain Insure

Email :

[email protected]

Address

Cheonan Cloud Valley Mansion, Bantian Residential District, Shenzhen, GD, 518000, CN

Website Support Portal Privacy policy FAQ

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Description

Boost revenue with your own shipping protection program, reduce the risk of damage, loss, and theft.

Use our app to build your own shipping protection program. You keep 100% of shipping protection premium collections for yourself, increase order profits, and customize your claims policy instead of having a shipping insurance provider in the middle. (We are not an insurance company, and do NOT underwrite plans.) Upsell digital products, order protection, upsell cart checkout including subscriptions. Try it now! Seamlessly switch from other apps!

Offset the cost of lost & damaged shipments with digital products cart upsell
Keep all the shipping protection fees, and add profits when claims are low
Route insurance protection fees back to you & increase your conversion rate
Customize the price and style of insurance you want. We provide 24/7 support
The app won't add any codes to your store theme - user friendly

Pros

Allows businesses to create their own shipping protection program
Businesses keep 100% of the shipping protection premium collections
Potential to increase order profits
Customizable claims policy
Ability to upsell digital products and order protection
Supports upsell cart checkout including subscriptions
Seamless switch from other similar apps
Offsets the cost of lost and damaged shipments with digital product upsells
User-friendly and does not add any code to the store theme
Provides 24/7 support
Highly rated customer service

Cons

The app is not an insurance company and does not underwrite plans, which might limit the scope of protection
May require adjustments to the template (as noted in a user review)

Top Helpful Reviews

View all reviews

Quivale

Dec 31, 2024 on Shopify

Didn't work with my store. Customer support was a waste of time. Now my refund request is being "reviewed"

TurboJet Oz

Dec 28, 2024 on Shopify

Just started using the app. Had a problem with my theme but Ria from customer support was great. THanks again

Cheap Sprinklers

Dec 19, 2024 on Shopify

It was really easy to set up, and support was instant and very helpful. I have only used it for a day, I don't even have a sale yet. I am hopeful it's going to work well, I have no reason to believe it won't. Very nice and quick installation process. Maybe the best I have seen.

Art Fever

Dec 17, 2024 on Shopify

support is great from these guys and in terms of setting up is seems very straight forward which is great. Looks very clean as on the cart page which is great.

21Captains

Dec 08, 2024 on Shopify

Have only just started using the app, but so far the response time from support is great, and Tessa was great to speak with. Thank you.

Making it Personal 2

Dec 06, 2024 on Shopify

My chat person was awesome. Answered all my questions very rapidly and made sure I did not have any other concerns. Great customer service

Elena Corsi

Dec 02, 2024 on Shopify

very helpful app to increase the value of orders, the customer service is really nice and fast, one of the best app for sure

ImaginedByNell

Nov 29, 2024 on Shopify

Easy to add to the website, compatible with my custom theme, and customer service was very helpful and pleasant. So far I am very happy with the service. Thank you!

BabyWhisperCo

Nov 15, 2024 on Shopify

Just started the app but the support is a W for being available 24/7 - i mean the app will pay for itself! Only downside is that you cant add it to the checkout page unless you have a shopify plus plan.

LadyBelleCo

Nov 14, 2024 on Shopify

Definitely a good app to have to increase AOV. 24/7 customer support is a big W as well. Only downside is you can only have the Insured Shipping on the cart page. You need to have a Shopify Plus plan to be able to add it to the checkout page - meaning many customers will not see it as they go straight to checkout.

I Create Art

Nov 11, 2024 on Shopify

So far, easy set up. Although I would like to be able to edit "Refund Policy" as we don't offer a refund. After free trial will know more if we want to keep.

Body Brazil

Nov 01, 2024 on Shopify

Too bad this APP does not work with other discount APPs on Shopify stores. It over rides the discounts. That unfortunately is a SHOPIFY issue in the design. Maybe Captain Shipping can get this figured out with SHOPIFY. I would gladly use the service.

Norah Butikk

Oct 27, 2024 on Shopify

Very good customer support, fast replies and immediate action after a question. Also the upsell works really good and helps me get extra profit.

Luxara

Oct 25, 2024 on Shopify

Asked to remove the "Powered By" text, and Mig helped me out within 1 minute. It got removed faster than it took to download the app :)

Accelerate Labs

Oct 20, 2024 on Shopify

Great customer support. Love the gifs their customer support team sends in the live chat. Easy to work with, nice feedback system for new feature requests, and setup & installation was a breeze. Highly recommend!

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