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ShipTection logo

ShipTection

Free plan available

Shipping Protection Platform

Seamless integration
Simple claims process
Revenue share

About ShipTection

Built by RevUp Technology

Email :

[email protected]

Address

4660 New Broad St., Orlando, FL, 32814, US

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Description

ShipTection allows merchants to offer shipping protection to their customers at checkout.

ShipTection charges customers a small percentage to purchase protection at checkout and you'll keep a portion of the revenue generated. All billing is done via Shopify.

ShipTection charges customers a small percentage to purchase protection at checkout and you'll keep a portion of the revenue generated. All billing is done via Shopify. more
  • Simple Claims Process
  • Revenue Share
  • Seamless Integration

Pros

  • Free to download with no monthly fee
  • Generates additional revenue through a small percentage charge to customers
  • Simple claims process
  • Seamless integration with Shopify
  • No upfront cost for businesses

Cons

  • Revenue is dependent on customer uptake of the protection purchase
  • The small percentage charge to customers could potentially deter some from completing purchases
  • Relies on the efficacy of the claims process which, if problematic, could negatively impact customer satisfaction
  • Limited to businesses using Shopify for billing and integration

Top Helpful Reviews

Osei – Duro

Aug 25, 2025  on Shopify

Shiptection is filling in all the gaps that our previous order insurance app had. Flexible aesthetics and function, responsive customer service and tech support and a clear and fair income split. We have not had to deal with any claims yet, so I can't speak to that portion of their services yet.

JaxKelly

Aug 22, 2025  on Shopify

We've had a seamless experience with ShipTection from day one. The integration was smooth, and we’ve had zero issues since implementing it. Their customer service team has been consistently responsive, helpful, and genuinely invested in our success. It's reassuring to know our customers have added protection, and the added revenue share is a nice bonus. Highly recommend ShipTection to any merchant looking for a reliable shipping protection solution.

Heavyglare Eyewear

Aug 15, 2025  on Shopify

I have been using ShipTection for a couple of months without any issues. They have a good revenue share and we do have some people add it to their purchase, so it is a add value to those customers. I looked at a couple of their competitors, but they wanted a much higher portion of the sale. We have never had a claim on a delivery. It is a win/win for a bit more revenue.

Misty Mountain Gaming

Aug 15, 2025  on Shopify

Very cost-effective, shares sales, and has excellent customer service for our buyers and excellent support for our team. Very happy we made the switch from Route!

MAVEN PERFORMANCE PRODUCTS

Aug 08, 2025  on Shopify

We get way too many fraudulent orders with this app, even after uninstalling it! orders come in for $.98 with ONLY shiptection on it (no product)- this app is a target for fraud as people are checking to verify if stolen cards work by only buying the shiptection. We get several bogus orders a day when before it was probably 1 every couple months - there is nothing in the app that stops people from just buying shiptection, if you add a product and shiptection you can remove the product and shiptection stays- this is likely how they are adding only shiptection.

Fun Foods Canada

Jul 02, 2025  on Shopify

We have been very pleased with ShipTection. We love the ease of use both for us as a merchant and for our valued customers. Will and Isaac are very responsive, knowledgeable and are very open to continue to add more benefits and features to ShipTection. We are delighted to have ShipTection as our Shipping Insurance Partner. Highly Recommended. Sam @ Fun Foods Canada https://funfoods.ca

Willow and Beech

Oct 31, 2024  on Shopify

Sadly have come back to change my review to 1 star. Shiptection put on a very false front making you think they actually offer what they are advertising but after using them for a prolonged period we have found they are just another typical insurer who only has their interest at heart, not the customers. We have had constant glitches with the app when it was turned on to automatic, which heavily impacted our conversion rate. We chose to remove it from the site and move to manual adding, this is when everything came unstuck. At the point we weren’t insuring every order the claim rejection began, then they sneakily tried to turn our insurance on the auto add which meant we were paying insurance on all orders without consenting to it. When I addressed this our manual function stopped working, so we emailed asking them to add the insurance for us. Without explanation they contacted us telling we are no longer insurable - we have had extremely minimal claims and the last few were all rejected. Apparently if they can’t take advantage of you and force you to pay insurance on every order, whether it’s needed or not, it’s not beneficial to insure you. Your options are - have insurance on your website and have a glitchy site that affects conversion, or ask for manual B2B insurance and be rejected for your claims because you aren’t paying them enough. 100% steer clear!

Serious Steel Fitness

Feb 23, 2024  on Shopify

After working with other shipping insurance providers we are happy to be working with ShipTection. They have some of the best customer service we have found in our 15 years of e-commerce. Will went above and beyond to ensure the app is integrated with our sites and performing optimally. We highly recommend ShipTection.

RV6 Performance

Jan 09, 2024  on Shopify

ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!

Trust Fund Beauty

Jun 28, 2023  on Shopify

What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!

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