I have been using Shiprocket for some time now, and while the platform offers great features and ease of use, there is certainly room for improvement, especially regarding the delivery timelines. As expected with courier services, there are occasional delays, and some deliveries get affected due to factors outside of Shiprocket's control. However, these delays can be frustrating, and it would be great to see improvements in this area as time progresses. That being said, the customer service experience has been exceptional. Ms. Manika Duggal, our Key Account Manager, has been incredibly supportive throughout. She responds to queries promptly and goes above and beyond to ensure that all concerns are addressed. Her effort to provide seamless support is definitely a bright spot in the overall service experience. I’m hopeful that with time, Shiprocket will continue to enhance its delivery processes, ensuring quicker and more reliable service. The combination of an easy-to-use platform and responsive customer support from professionals like Manika & her team, makes it a service worth considering despite occasional delivery hiccups.

Shiprocket has been a game-changer for my business. Their fast shipping speed ensures timely deliveries, and the dedicated account manager provides excellent support. The pricing is very competitive, and they handle both prepaid and COD orders seamlessly. With integrations available for almost all major platforms and added marketing support, Shiprocket makes managing logistics and growing a business incredibly easy. Highly recommended!

Shiprocket has truly elevated our logistics game! The platform is super user-friendly, making it easy to manage multiple orders seamlessly. Their competitive shipping rates and wide network of courier partners ensure that we can deliver to even the most remote areas. The real-time tracking feature keeps our customers happy and reduces our workload. Account Managers and customer support is prompt and always ready to help, ensuring client satisfaction. If you're running an e-commerce business, Shiprocket is the partner you need. Highly recommended!

shiprocket is perfect for growing stores. The way it integrates with Shopify and streamlines inventory, shipping, and tracking is a lifesaver. The dashboard is intuitive, and customer support is always ready to help. I deducted half a star because I’d like more in-app tutorials for beginners. Highly recommend!

Its the best

Have been using it for 5 months, provides good shippping rates and good support for all orders!

Been with shiprocket since > 1.5 years. pivotal in our growth since first day. Starting with 5 orders a day to 5 digit orders a month. All I can say is extremely supportive team and all issues get resolved promptly Shailendra and Priyank initially and then Rag, Gaurav, sahil and Abhinav later on. Thank you so much guys. Keep rocking and keep supporting

Great Service awesome service provider for logistic

Best Courier Service Provider

Good Work.

Easy, convenient solution for all our shipping needs.

Absolutely recommended..Shipped more than 30 thousand parcels with SR over the last 5 years+. Absolutely user friendly portal and support team members..

Good shipping company. Faster in solving issues. Helpful account manager prakash anand. Cod Remitance is very fast. Good company overall.

Overall experience has been good. Kudos to our KAM Preeti Goel for always being available to help and resolve.

The customer support team at Shiprocket is outstanding. Prompt responses, proactive issue resolution, and a customer-centric approach make them a valued partner,Shiprocket's dedicated account management has been instrumental in tailoring solutions to our unique needs. Their flexibility and willingness to adapt are truly appreciated." – Anil Hamercop

Shiprocket has been instrumental in the success of Chembys Herbals Safe delivery to our customers is a top priority. Shiprocket’s reliable logistics network has made it possible for us to reach customers across India, even in remote locations. Their user-friendly platform, affordable rates, and real-time tracking have enhanced our customer experience and helped us build trust. Thanks to Shiprocket,

Absolutely Great app!! Their service and prices are really good every startup should use it.

I have tried multiple aggregators, they lure you with new features etc but fail to do timely deliveries. It is best to use industry leading shiprocket and have an amazing KAM like Mr Ravi Rana to help you out with any problems if you face any

Great platform, great service. The interface is easy to understand and use.

revolutionary tool