Have mostly had good experience on Shiprocket. Have been using it for more than 4 years now. Once in a while we do face fake weight discrepancy issues which I hope Shiprocket takes necessary actions.

Shiprocket has been a game-changer for our logistics needs. Its user-friendly interface, seamless order tracking, and multiple courier partner integrations make shipping hassle-free. Highly recommended for businesses of all sizes! Thank you Shailendra for guiding me

Good customer service support

Shiprocket has been very supportive in onboarding us and guiding us on the entire e-commerce journey. They share various ways in which our business can improve. Special thanks to Apurva, our KAM for always being so proactive and supportive. Looking forward to great order volume with you Apurva.

Good Service

Hi! very good service, Account managers are prompt in handling our queried , helps us handle our business very well. Service we are happy to associate with.

We are extremely satisfied with the services provided by Shiprocket on a single platform. Additionally, the assigned Preeti Goel provides excellent support.

It really helps getting started with multiple shipping partners

Great service by team, hassle free shipping and now they introduce one day shipping as well, most of the customer is satisfied with the fast delivery experience. Personalise account manager helps alot in everything so i don't have to call support everytime.

Great shipping provider, they help with NDR resolution, quick delivery and team is there when you need them

Impressed with the service and account manager.

Excellent service! customer support and tracking for orders are really perfect. My account Manager "Shiva Dasari" is Committed to his work and clients. Always available and try to get things fixed as quick as possible. 5/5

I have been using Shiprocket for some time now, and while the platform offers great features and ease of use, there is certainly room for improvement, especially regarding the delivery timelines. As expected with courier services, there are occasional delays, and some deliveries get affected due to factors outside of Shiprocket's control. However, these delays can be frustrating, and it would be great to see improvements in this area as time progresses. That being said, the customer service experience has been exceptional. Ms. Manika Duggal, our Key Account Manager, has been incredibly supportive throughout. She responds to queries promptly and goes above and beyond to ensure that all concerns are addressed. Her effort to provide seamless support is definitely a bright spot in the overall service experience. I’m hopeful that with time, Shiprocket will continue to enhance its delivery processes, ensuring quicker and more reliable service. The combination of an easy-to-use platform and responsive customer support from professionals like Manika & her team, makes it a service worth considering despite occasional delivery hiccups.

Shiprocket has been a game-changer for my business. Their fast shipping speed ensures timely deliveries, and the dedicated account manager provides excellent support. The pricing is very competitive, and they handle both prepaid and COD orders seamlessly. With integrations available for almost all major platforms and added marketing support, Shiprocket makes managing logistics and growing a business incredibly easy. Highly recommended!

Shiprocket has truly elevated our logistics game! The platform is super user-friendly, making it easy to manage multiple orders seamlessly. Their competitive shipping rates and wide network of courier partners ensure that we can deliver to even the most remote areas. The real-time tracking feature keeps our customers happy and reduces our workload. Account Managers and customer support is prompt and always ready to help, ensuring client satisfaction. If you're running an e-commerce business, Shiprocket is the partner you need. Highly recommended!

shiprocket is perfect for growing stores. The way it integrates with Shopify and streamlines inventory, shipping, and tracking is a lifesaver. The dashboard is intuitive, and customer support is always ready to help. I deducted half a star because I’d like more in-app tutorials for beginners. Highly recommend!

Its the best

Have been using it for 5 months, provides good shippping rates and good support for all orders!

Been with shiprocket since > 1.5 years. pivotal in our growth since first day. Starting with 5 orders a day to 5 digit orders a month. All I can say is extremely supportive team and all issues get resolved promptly Shailendra and Priyank initially and then Rag, Gaurav, sahil and Abhinav later on. Thank you so much guys. Keep rocking and keep supporting