Great support from Shiprocket!

our customers received their orders on time through Shiprocket. Packaging was secure and delivery experience was smooth. Reliable service for e-commerce deliveries.”

Good service

good services

My experience with Shiprocket has been really good. Orders are delivered safely and on time helpful customer support.

Shiprocket is a reliable shipping platform with smooth operations and good customer support. It simplifies order fulfillment and helps businesses manage deliveries efficiently.”

Using since 3 years, had a good experience. Good pricing and support

Have been using shiprocket since a while. So far it’s been good. Key account managers have been really helpful throughout with pickup and delivery related issues, that majorly happens from the courier service’s side. Been using both International and Domestic services.

Our experience using Shiprocket for our Shopify store has been excellent. Their pickup scheduling is reliable, and delivery coordination across various locations is handled efficiently. The courier team ensures timely pickups and smooth handover of packages, which helps us maintain on-time deliveries. Whenever we encounter any issues, our Shiprocket account manager, Ramprasad, is there to assist us and ensures that the problem is resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Had good experience with shiprocket, 5 star for good customer support and manager support

Great experience with our Shiprocket manager Rishika. All our queries are resolved quickly and efficiently Very supportive, responsive, and professional. Really appreciate the smooth coordination and help whenever needed.

I would like to share my positive experience with Shiprocket so far. The platform has been smooth, reliable, and extremely user-friendly, making order management and shipping processes seamless. What truly stands out is the excellent support. Siddharth, our point of contact, has been consistently responsive, knowledgeable, and quick to resolve any queries, which has made a significant difference. Overall, Shiprocket has proven to be a great shipping partner with strong customer support. I would highly recommend the platform.

Shiprocket is a reliable and easy-to-use shipping platform for e-commerce sellers. It offers multiple courier options, fast pickups, real-time tracking, and good customer support. It helps reduce shipping costs and makes order management simple. Highly recommended!

Shipping experience is good but one of the main reason to stick with Shiprocket is KAM support. Ankit has been really great help for us in growing from 10 shipments a day to 100 shipments a day.

Shiprocket simplified our entire fulfillment process. From fast deliveries to strong support and easy COD handling, everything feels seamless and stress-free.

Absolutely loving my experience with shiprocket. Operations are seamless and ticket resolution is prompt. My account manager Siddharth Rathore couldn't be more resourceful, always quick on his feet and ready to help.

Using Shiprocket has been a game-changer for our fulfillment. Pickup scheduling, NDR handling, and tracking updates are all well-managed. Our experience has been even better because of Sidharth Rathore, who handles our account with full ownership and professionalism. Rare to find such dedicated support.

Shiprocket has helped us scale smoothly without worrying about logistics. The app is stable, easy to use, and integrates perfectly with Shopify. What truly stands out is the support—Sidharth Rathore has been outstanding as an account manager. Quick responses, clear solutions, and a very supportive attitude. Highly recommended.

Shiprocket has genuinely simplified our entire shipping operation. The dashboard is smooth, rates are competitive, and COD management is excellent for Indian e-commerce. A special shoutout to our account manager Sidharth Rathore—extremely professional, responsive, and proactive. Whenever we face an issue, he ensures it’s resolved quickly. The app plus the support makes Shiprocket a must-have.

We moved to Shopify about a year ago and have been using the Shiprocket app since then. Earlier, we were on WooCommerce using Shiprocket (for about 4 years), but the Shopify app experience is much better. Order changes sync seamlessly, which was a major issue for us on WooCommerce. Order status updates are also smooth and reliable on Shopify. The overall app performance has been stable and easy to manage. Apart from shipping, other Shiprocket apps like Engage, Promise, and EDD are great at solving real operational pain points. Their tech stack is clearly built with scale and automation in mind. These tools have helped us improve customer communication and delivery visibility. Special thanks to our account manager, Ram Prasad, for quickly resolving issues whenever needed. With his timely support the platform experience become even better. Overall, a solid and dependable solution for Shopify sellers. Highly recommended!!