Customer reviews: ShippingEasy

<h3>What Merchants Think</h3> <p>Merchants have diverse experiences with "ShippingEasy". The app is praised for its user-friendly interface, efficient automation features, and excellent customer service. Users appreciate the time-saving capabilities it offers, especially when handling large volumes of orders. However, there are some users who encounter issues with order syncing and unexpected charges which detract from their overall experience.</p> <h3>Key Strengths</h3> <ul> <li>Automation of label creation and printing, significantly reducing fulfillment time.</li> <li>Access to discounted shipping rates and multiple freight forwarders.</li> <li>Highly responsive customer support.</li> <li>Ease of use and streamlined order management.</li> <li>Automatic generation and customization of international Customs forms.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Problems with syncing orders and frequent technical glitches.</li> <li>Issues with unexpected charges for data access and usage.</li> <li>Occasional reliability issues in printing labels and order handling.</li> <li>Concerns over refund policies and financial transactions.</li> </ul> <h3>Final Thoughts</h3> <p>"ShippingEasy" is a robust app known for its convenience and ability to streamline shipping processes for businesses, making it a worthy solution for many merchants. While it excels in automation and customer support, some users face challenges with technical issues and unexpected fees. Despite these drawbacks, many users find it beneficial for saving time and improving their shipping operations.</p>

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Reviews (592)

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What Merchants Think

Merchants have diverse experiences with "ShippingEasy". The app is praised for its user-friendly interface, efficient automation features, and excellent customer service. Users appreciate the time-saving capabilities it offers, especially when handling large volumes of orders. However, there are some users who encounter issues with order syncing and unexpected charges which detract from their overall experience.

Key Strengths

Automation of label creation and printing, significantly reducing fulfillment time.
Access to discounted shipping rates and multiple freight forwarders.
Highly responsive customer support.
Ease of use and streamlined order management.
Automatic generation and customization of international Customs forms.

Common Concerns

Problems with syncing orders and frequent technical glitches.
Issues with unexpected charges for data access and usage.
Occasional reliability issues in printing labels and order handling.
Concerns over refund policies and financial transactions.

Final Thoughts

"ShippingEasy" is a robust app known for its convenience and ability to streamline shipping processes for businesses, making it a worthy solution for many merchants. While it excels in automation and customer support, some users face challenges with technical issues and unexpected fees. Despite these drawbacks, many users find it beneficial for saving time and improving their shipping operations.

Haven Tents

Oct 27, 2023 on Shopify

So far so good. We switched to ShippingEasy after working with a low-cost budget label creating software but they were incredibly analog and took way too long to create, sync, and print labels with Shopify. ShippingEasy has allowed us to cut our fulfillment time by over half. The features I particularly like are the automation of label creation based on rules, and InstantLabel which will automatically print the labels. This has allowed us to go from creating each label one-by-one, copying tracking over to Shopify, and printing and packing with our old system (~1.5 hrs a day before being able to pack), to now coming in each day and having all the labels automatically created, printed, synced, and ready to ship. There are still some things that need to be addressed (like some orders not being synced automatically...I've been waiting on a fix for this one for the last 3 months) but overall, I really don't have much to complain about.

Sol Kendamas

Apr 18, 2022 on Shopify

Great way to organize and ship when you have to fulfill a lot of orders. Great discounted shipping rates, and access to all freight forwarders.

RMR Solutions, LLC

Aug 21, 2019 on Shopify

We have used shipping easy for about 3 years and it makes printing orders so much easier than doing each order manually on the shippers website. (what we used to do) There is all types of filters, rules, category's that can be set up to make things super "easy". The Customer Service help is always awesome, including my resent encounter with Tori. They are always improving things to make everything work for everyone. My new request would be to have it always show the cheapest shipping rate from the different carrier options, which Tori said is in the works to be made. I hope to continue to always use ShippingEasy since it is so "easy" to use.

Kushley.com

Nov 24, 2014 on Shopify

Simply put, best shipping app, period! But only if you are looking to save time and money...the pure ease of orders auto synced with your store plus so much more and the most genuine customer service support. Sincerely thank you Madilynn and thank you Shipping Easy!

Your Joyologist™

Oct 17, 2014 on Shopify

I am absolutely loving Shipping Easy. Everytime I have a question I get immediate support. Which is huge for me. Everything is so smooth and no copy and pasting! I have been telling all of my friends with online stores to check them out.

Reviv Serums

Aug 27, 2014 on Shopify

Just a brilliant app, and it saves us so much time, effort and consternation. It even auto-generates the right international Customs forms, and lets us easily customize them on the fly (USPS Priority Mail International). A "no-brainer."