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Customer reviews: 503 Service Temporarily Unavailable

Develop by Shopify

Reviews (383)

Overall rating
4.4

What Merchants Think

Merchants have diverse experiences with "ShippingEasy". The app is praised for its user-friendly interface, efficient automation features, and excellent customer service. Users appreciate the time-saving capabilities it offers, especially when handling large volumes of orders. However, there are some users who encounter issues with order syncing and unexpected charges which detract from their overall experience.

Key Strengths

  • Automation of label creation and printing, significantly reducing fulfillment time.
  • Access to discounted shipping rates and multiple freight forwarders.
  • Highly responsive customer support.
  • Ease of use and streamlined order management.
  • Automatic generation and customization of international Customs forms.

Common Concerns

  • Problems with syncing orders and frequent technical glitches.
  • Issues with unexpected charges for data access and usage.
  • Occasional reliability issues in printing labels and order handling.
  • Concerns over refund policies and financial transactions.

Final Thoughts

"ShippingEasy" is a robust app known for its convenience and ability to streamline shipping processes for businesses, making it a worthy solution for many merchants. While it excels in automation and customer support, some users face challenges with technical issues and unexpected fees. Despite these drawbacks, many users find it beneficial for saving time and improving their shipping operations.

The Nothing But Company

May 22, 2025  on Shopify

I have not been able to log in for over 7 hours. 3 devices, each with 2 browsers, 3 reps, and ZERO resolve. I have deleted cookies, rebooted wifi, restarted the three devices and NOTHING! I get the 2FA code but the screen after password says it cannot be accessed. Where do I put the text code? I am very disappointed. And as much as I hate to change shipping apps after nearly 10 years, I think it time. For those considering SHIPPING EASY! LOOK ELSEWHERE. There support has even gone downhill. They used to be good, real good.

Lenny's Shoe & Apparel

Apr 11, 2025  on Shopify

Was going great for the 1st month then as of October 2024 Shipping Easy was and still is auto adding +1 into our online store's inventory. As of now they have no resolution and this puts a lot stress on the web team to consistently monitor when an order comes in to manually adjust the inventory in Shopify due to this 3rd party shipping app.

Trovvve

Oct 01, 2024  on Shopify

No matter how many times we reinstall the app, it never syncs our orders. When we go to add money to our balance we get a bunch of XML errors. The app simply doesn't work.

Someone & HerOwn

Jun 12, 2024  on Shopify

this app is not working properly, wasted so much time try to print shipping labels!

Hana Nai'a Aromatherapy Hawaii

Jan 22, 2024  on Shopify

Stole $800 from us when they refused to refund shipping labels they canceled. Use someone else.

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