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Customer reviews: ShippingEasy

Develop by ShippingEasy
<h3>What Merchants Think</h3> <p>Merchants have diverse experiences with "ShippingEasy". The app is praised for its user-friendly interface, efficient automation features, and excellent customer service. Users appreciate the time-saving capabilities it offers, especially when handling large volumes of orders. However, there are some users who encounter issues with order syncing and unexpected charges which detract from their overall experience.</p> <h3>Key Strengths</h3> <ul> <li>Automation of label creation and printing, significantly reducing fulfillment time.</li> <li>Access to discounted shipping rates and multiple freight forwarders.</li> <li>Highly responsive customer support.</li> <li>Ease of use and streamlined order management.</li> <li>Automatic generation and customization of international Customs forms.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Problems with syncing orders and frequent technical glitches.</li> <li>Issues with unexpected charges for data access and usage.</li> <li>Occasional reliability issues in printing labels and order handling.</li> <li>Concerns over refund policies and financial transactions.</li> </ul> <h3>Final Thoughts</h3> <p>"ShippingEasy" is a robust app known for its convenience and ability to streamline shipping processes for businesses, making it a worthy solution for many merchants. While it excels in automation and customer support, some users face challenges with technical issues and unexpected fees. Despite these drawbacks, many users find it beneficial for saving time and improving their shipping operations.</p>

Reviews (592)

Overall rating
4.6

What Merchants Think

Merchants have diverse experiences with "ShippingEasy". The app is praised for its user-friendly interface, efficient automation features, and excellent customer service. Users appreciate the time-saving capabilities it offers, especially when handling large volumes of orders. However, there are some users who encounter issues with order syncing and unexpected charges which detract from their overall experience.

Key Strengths

  • Automation of label creation and printing, significantly reducing fulfillment time.
  • Access to discounted shipping rates and multiple freight forwarders.
  • Highly responsive customer support.
  • Ease of use and streamlined order management.
  • Automatic generation and customization of international Customs forms.

Common Concerns

  • Problems with syncing orders and frequent technical glitches.
  • Issues with unexpected charges for data access and usage.
  • Occasional reliability issues in printing labels and order handling.
  • Concerns over refund policies and financial transactions.

Final Thoughts

"ShippingEasy" is a robust app known for its convenience and ability to streamline shipping processes for businesses, making it a worthy solution for many merchants. While it excels in automation and customer support, some users face challenges with technical issues and unexpected fees. Despite these drawbacks, many users find it beneficial for saving time and improving their shipping operations.

Bella Frye

Sep 29, 2023  on Shopify

Avoid this company. They want to charge you money to access your own data. You can pay $14 a month and sign up for a marketing app that is tied to it, but overall how it works. You supply data of customers for shipments. It wants to charge you to access that data in meaningful report - $14. Yuck.

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