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Customer reviews: Shipping & Delivery ‑ ShipZip

Reviews (404)

Overall rating
5

What Merchants Think

"Shipping & Delivery ‑ ShipZip" is highly appreciated by merchants for its robust functionality and outstanding customer support. Merchants frequently commend the app for its ability to manage complex shipping logistics and for significantly improving their shipping processes. The app is trusted by users running multiple Shopify sites and is consistently praised for resolving issues that other apps cannot address.

Key Strengths

  • Customizable shipping rules and zones
  • Excellent customer support, particularly highlighting team members Sid and Ankit
  • Efficient handling of complex shipping requirements and multiple carriers
  • Seamless integration with Shopify, enhancing flexibility and functionality
  • User-friendly interface and ease of use

Common Concerns

  • Requirement for a Shopify Advanced plan or additional fees for access to certain API features
  • Initial setup can be complex and might require support assistance

Final Thoughts

The overall reception of "Shipping & Delivery ‑ ShipZip" is overwhelmingly positive. The app is considered an invaluable tool for managing shipping logistics, particularly for stores with complex requirements. Its exceptional customer support and ability to address diverse shipping needs make it a highly recommended choice for Shopify merchants looking to enhance their shipping and delivery operations.

Dämmstoff Online

Apr 25, 2024  on Shopify

This is by far the best shipping/delivery app we have tried. It offers a wide range of customizations options, but the one we are using extensively is the option to differentiate between zip codes. The developer is very helpful and always trying to find a solution (and so far always found a solution)

Furnishing Horizon

Apr 19, 2024  on Shopify

Service is absolutely second to none. We put in a request for some amendments and Sid was brilliant. He asked what our requirements were and went away, within 24 hours he came back all done, absolutely amazing. Couldn't be more pleased. Thanks Sid

backpackinglight.no

Apr 19, 2024  on Shopify

Good app and even better customer service! App does what it's supposed to do. It will give you a lot more options and flexibility when it comes to shipping. There are LOTS of options to customize shipping as you need. Customer service are responsive and helpful - recommend this app!

Babies Mart Australia

Apr 18, 2024  on Shopify

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Community Manufacturing

Apr 15, 2024  on Shopify

I would recommend this app. The support is great and speedy. They thoroughly explain answers to my questions and the app offers exactly what we were looking for! Great app.

Peygoffshop

Apr 09, 2024  on Shopify

my store is an electronic jewelry business starting to connect electronics jewelry with tracking to help our store move forward to satisfy customers

Eden Project Shop

Apr 09, 2024  on Shopify

Beyond expectations. Our requirements were "impossible" to tackle by other apps and Sid provided not only the exact solution we needed but was always diligent and replying very quickly. Highly recommended.

Tiles360

Apr 09, 2024  on Shopify

Outstanding service from Sid and the team. If you get stuck with any configuration they go above and beyond to get you up and running. I had tried other apps that were both harder to use and had poorer support.

catevolution

Mar 22, 2024  on Shopify

We have been using the Shipzip App for a while now and find it a great App . The App worked straight out of the box, we had a couple of minor integration user set up issues which the Developer promptly responded to and quickly resolved. Great App and support.

Aussie Pharma Direct

Mar 19, 2024  on Shopify

Great app - these guys are such a pleasure to deal with and really helped me set up a complex shipping request. They went above and beyond.

RiggingUK

Jan 30, 2024  on Shopify

We have been using this app for several years now and to say it exceeds all expectations is an understatement. The support you get is 1000% the team go out of there way to accommodate anything that is required.

Petal Relations

Jan 15, 2024  on Shopify

This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!

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