Shipping & Delivery ‑ ShipZip logo

Customer reviews: Shipping & Delivery ‑ ShipZip

Reviews (388)

Overall rating
5

What Merchants Think

"Shipping & Delivery ‑ ShipZip" is highly appreciated by merchants for its robust functionality and outstanding customer support. Merchants frequently commend the app for its ability to manage complex shipping logistics and for significantly improving their shipping processes. The app is trusted by users running multiple Shopify sites and is consistently praised for resolving issues that other apps cannot address.

Key Strengths

  • Customizable shipping rules and zones
  • Excellent customer support, particularly highlighting team members Sid and Ankit
  • Efficient handling of complex shipping requirements and multiple carriers
  • Seamless integration with Shopify, enhancing flexibility and functionality
  • User-friendly interface and ease of use

Common Concerns

  • Requirement for a Shopify Advanced plan or additional fees for access to certain API features
  • Initial setup can be complex and might require support assistance

Final Thoughts

The overall reception of "Shipping & Delivery ‑ ShipZip" is overwhelmingly positive. The app is considered an invaluable tool for managing shipping logistics, particularly for stores with complex requirements. Its exceptional customer support and ability to address diverse shipping needs make it a highly recommended choice for Shopify merchants looking to enhance their shipping and delivery operations.

Lime Tree Bower

Aug 17, 2024  on Shopify

Thank you guys for the wonderful experience so far, couple of days into installing and testing. Ankit from their team was helping me out to fix all these issues that I encountered as a result of my theme's design limitation and it resulted in a sub-optimal UX for customers. He helped me fix it all and tested it with me asynch - until I was happy. EXCELLENT. Thank you thank you!!!

b2b-dryvariety.com

Aug 06, 2024  on Shopify

This shipping app has changed everything! I'm thrilled with the customizations of calculations for shipping rates by zone. We are no longer losing money on shipping and finally able to offer accurate shipping costs for the customer. It took some time to set up but it has been worth it. We use this app for two of our online shops now. Support is wonderful and prompt. I highly recommend the Ship zip app to streamline shipping calculations.

Evergreenery

Aug 03, 2024  on Shopify

Great app, great support. We have been using this for over a year now and its and absolute must have app if you post in the UK to be able to set different shipping rates for postcodes like Highlands and Islands. I am still shocked this is not native in Shopify but thank goodness ShipZip exists to save the day.

Tyre Bay

Jul 30, 2024  on Shopify

The best customer service of any app I've used. Fast, easy to communicate with and helped to adaptor their app to suit my special needs.

Plants By Post

Jul 18, 2024  on Shopify

Fantastic app and even better support who are always on hand to solve any issues that arise. Thank you

Taskers

Jul 15, 2024  on Shopify

Great App! Extremely helpful customer service who go above and beyond to get you all setup correctly

Jokers Costume Mega Store

Jun 27, 2024  on Shopify

I cannot recommend ShipZip highly enough. Sid and has been terrific in assisting us to modify the app to suit our specific requirements. The response to queries is fast and the app works a treat on our store.

Basingstoke Scout Shop

May 14, 2024  on Shopify

Really useful app with a lot of ability. The customer service outweighs any other I've had on shopify. Always happy to help and really quick.

Günstiger Dämmstoff

May 07, 2024  on Shopify

ShipZip has streamlined shipping for our Shopify store. The intuitive interface allows easy customization of shipping rates, ensuring accurate cost calculations for our customers. Plus, their exceptional support team is always there to assist promptly, making ShipZip the perfect choice for hassle-free shipping management. The app works perfectly now, even displaying expected costs based on a number of different parameters.

Steel Power Shelving

May 01, 2024  on Shopify

Customer service was very patient. Very efficient and patient in resolving issues. Great app to use. functions very well.

PetsOnPoint

Apr 27, 2024  on Shopify

The app is really easy to use once you watch the tutorials and the chat support from Manan Joshi is prompt and easy to follow when you come across any issues. I highly recommend!

Dämmstoff Online

Apr 25, 2024  on Shopify

This is by far the best shipping/delivery app we have tried. It offers a wide range of customizations options, but the one we are using extensively is the option to differentiate between zip codes. The developer is very helpful and always trying to find a solution (and so far always found a solution)

Furnishing Horizon

Apr 19, 2024  on Shopify

Service is absolutely second to none. We put in a request for some amendments and Sid was brilliant. He asked what our requirements were and went away, within 24 hours he came back all done, absolutely amazing. Couldn't be more pleased. Thanks Sid

backpackinglight.no

Apr 19, 2024  on Shopify

Good app and even better customer service! App does what it's supposed to do. It will give you a lot more options and flexibility when it comes to shipping. There are LOTS of options to customize shipping as you need. Customer service are responsive and helpful - recommend this app!

Babies Mart Australia

Apr 18, 2024  on Shopify

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Community Manufacturing

Apr 15, 2024  on Shopify

I would recommend this app. The support is great and speedy. They thoroughly explain answers to my questions and the app offers exactly what we were looking for! Great app.

Peygoffshop

Apr 09, 2024  on Shopify

my store is an electronic jewelry business starting to connect electronics jewelry with tracking to help our store move forward to satisfy customers

Eden Project Shop

Apr 09, 2024  on Shopify

Beyond expectations. Our requirements were "impossible" to tackle by other apps and Sid provided not only the exact solution we needed but was always diligent and replying very quickly. Highly recommended.

Tiles360

Apr 09, 2024  on Shopify

Outstanding service from Sid and the team. If you get stuck with any configuration they go above and beyond to get you up and running. I had tried other apps that were both harder to use and had poorer support.

catevolution

Mar 22, 2024  on Shopify

We have been using the Shipzip App for a while now and find it a great App . The App worked straight out of the box, we had a couple of minor integration user set up issues which the Developer promptly responded to and quickly resolved. Great App and support.

Scroll to Top