Excellent service from RM Raksha and the Shipmozo team. Co-founder Rajesh has also been extremely cooperative and supportive throughout. Quick and effective solutions were provided at every stage. Raksha has been exceptionally proactive—always available, responsive, and helpful on both calls and chat. The overall service experience has been smooth, professional, and reliable. While there is always scope for improvement, I am confident that the Shipmozo team will continue to enhance their service standards. I truly appreciate the prompt assistance, dedication, and customer-first approach.

Shipmozo has been an absolute game-changer for our logistics operations. The platform is smooth, reliable, and makes shipping management extremely efficient across multiple carriers. What truly sets Shipmozo apart is their support team—special mention to Himanshu, our account manager. He is proactive, responsive, and genuinely invested in solving issues quickly and optimizing our shipping performance. His guidance and hands-on support have made a huge difference for our business. Highly recommended for any brand looking for a dependable shipping aggregator with excellent customer support.

We had a great experience with Shipmozo for our shipments. The service was consistently reliable timely and well coordinated ensuring smooth deliveries without any complications. Special thanks to RAKSHA for handling the account so efficiently her exceptional support, quick responsiveness and high level of professionalism made the entire process seamless and completely hassle free. She was always proactive in addressing queries and keeping us informed at every stage Overall, Shipmozo exceeded our expectations, and their commitment to customer satisfaction is truly commendable. Highly appreciated and strongly recommended. Thank You

One of the best shipping aggregators in India. The platform is intuitive, and the rates are competitive. Our account manager, Mr. Vishal & Mr. Vikas, is very helpful and ensures our shipments are processed without delays. Professional and transparent service!

We had a great experience with Shipmozo for our shipments. The service was reliable, timely, and well-coordinated. Special thanks to Vishal for handling the account so efficiently—his support, responsiveness, and professionalism made the entire process smooth and hassle-free. Highly appreciated.

There is always a good support from their team and understanding of work struggles we face on daily basis and they try their best to provide the best solution they can offer

Best Account Manager @Akash, He should get appraisal as he is working as one man army and handling such big clients.

Shipmozo provided an excellent service from start to finish. Their process was smooth, reliable, and well-organized, making shipping completely stress-free. Communication was clear and timely, and everything was handled professionally. I truly appreciate their attention to detail and commitment to customer satisfaction. Highly recommended for anyone looking for dependable and efficient shipping services Kam RAKSHA GAUTAM is very Helpful....

Excellent service from RM Himanshu and Shipmozo. Very quick and effective solutions were provided throughout. Himanshu has been extremely supportive, always active and responsive on both calls and chat. The service experience has been smooth, professional, and reliable. I truly appreciate the prompt assistance and dedication. There is always scope for improvement, and I am confident Shipmozo team will continue to work on those areas. As sellers, we put our heart and soul into our business, and logistics partners play a crucial role in keeping that heartbeat running smoothly. Together, with mutual support and continuous improvement, we can grow and succeed. Wishing success to both Shipmozo and all of us working alongside them.

all team member full supportive, quick response quick soul any issue & Very good courier rates, lower than most of them. Service and pricing far better than Shiprocket.

Efficient Shipping Partner with Strong Support Shipmozo has been a reliable courier aggregator for our Shopify store. The dashboard is user-friendly, rates are competitive, and it’s easy to manage multiple courier partners from one platform.

Have been working with Akash & Vishal, the sole reason m still with ShipMozo helped me with everything including integrations & delivery.

Shipmozo has been a game-changer for Unikubs. From day one, their platform made shipping super smooth and stress-free. The rates are competitive, deliveries are reliable, and the dashboard is easy to use even when managing high order volumes. What really stands out is their support team — quick responses, clear solutions, and zero runaround. Whether it’s order tracking, courier coordination, or resolving issues, they always have our back. Because of Shipmozo, we’ve been able to scale our operations confidently and deliver a better experience to our customers. If you’re looking for a dependable logistics partner that actually understands growing brands, Shipmozo is 100% worth it.

When it comes to shipping, I've tried numerous services, but none have matched the unparalleled experience provided by Shipmozo. They don't just move packages; they deliver peace of mind. From the very first click, their platform is a masterclass in user-friendly design. It’s so simple and intuitive that it removes all the stress typically associated with logistics. The real magic, however, lies in their flawless execution. Every shipment I've sent has been handled with the utmost care and precision. The tracking is incredibly accurate, providing real-time updates that are a world away from the vague notifications I've received from other companies. My last package arrived not only securely but also exactly when it was promised, a testament to their exceptional reliability. Beyond the technical performance, Shipmozo's commitment to customer satisfaction is evident in every interaction. Their support team is responsive, professional, and genuinely helpful. They combine top-tier service with highly competitive pricing, making them an indispensable partner for all my shipping needs. If you are searching for a shipping solution that is fast, reliable, and truly cares about its customers, look no further. Shipmozo is, without a doubt, the best in the business.

Knowing fully well they have such POOR reviews, they still don't take their work seriously. The customer support and tech support is pretty mediocre with no understanding of their own domain. They are busy promoting Shipmozo on LinkedIn and sending offers via business dev team but what they need to do is help their limited clients that they have and grow this business seriously. I gave them a chance because I thought they are a start up and might be more proactive. But I'm really surprised how laidback they are.

There team is not very much capable enough to handle support issues. They are not capable enough to resolve pre paid orders related issues. Even pre paid orders are into RTO by delhivery team and even after highlighting there team is not able to support.

[July 2025] Please do not go with this app, There is 0 customer support if shipment are stuck or undelivered. We lost a lot of money as shipments were not being delivered. Their customer support team is very arrogant and provide misleading information.

The worst it can get. Wont recommend even to my enemy. 1) Not a single non delivery package was delivered in timely manner, often we create a ticket for non delivery and after 10 days of them "trying", its gets RTO. No accountability, we face our customer with shame due to them. 2) The assigned account manager never respond. 3) Many of our return package which was RTO due to non delivery is lost or in transit for 20-30 days. The worst service i have ever seen in my 5 years of ecommerce, all false promises and zero customer support. Avoid at all cost.

they have worst customer service, doesnt pickup call, they hung up, etc, they dont reply on whatsapp, give fakje promise like will pickup today and its been 6 days, shittest service ever, please dont use this if you want to deliver on time. please choose someone else like delhivery, dtdc or something like that directly

bohot gatiya company hai dont use this please check the their review on google play and google you seee the 1 star review and you will be know how cheap company is this dont use this company apka account block kardenge cod ka paisa rehne pe fake dispute denge apko i request you to you can use any company but this shit shipmoo