Reviews: Sesami Booking App

Customer reviews: Sesami Booking App

Reviews (431)

Overall rating

4.7

5

30
4

3
3

2
2
1

What Merchants Think

The Sesami Booking App generally receives positive feedback from merchants who appreciate its ease of use, excellent customer service, and ability to handle complex booking requirements. Merchants highlight the app's customizable features and seamless integration with platforms like Shopify, leading to a streamlined booking process and enhanced business operations. Notably, the dedication of the support team, particularly Mariana, in providing responsive and personalized assistance is frequently commended.

Key Strengths

Intuitive setup and user interface.
Seamless integration with Shopify.
Excellent customer service and support.
Customizable options to fit specific business needs.
Capability to manage complex scheduling, including fixed start times and multiple languages.

Common Concerns

Occasional technical issues with booking availability.
Some users experienced challenges with initial setup requirements.
Need for more updates to enhance user-friendliness.

Final Thoughts

Overall, the Sesami Booking App is highly regarded by merchants for its functionality, ease of use, and stellar customer support. While there are minor areas for improvement, particularly in terms of technical hiccups, the app is a valuable tool for businesses seeking an effective booking solution. It stands out for its adaptability to unique business needs and the proactive support provided by the Sesami team.

Astral Flame

Apr 08, 2024 on Shopify

I freaking love Sesami. It's made my service based business work so smoothly without so much manual labor. I'm only one woman and so when I scale my business up it's less work on me. There's always a way to do what you wish you just have to ask. The customer service reps are incredibly kind and so attentive. It doesn't take long to receive the help you need. If you're confused (like me often) just ask and I swear there's gonna be a solution. When it comes to the service itself its so seamless and easy. I love this dang app.

Olfactory NYC

Apr 05, 2024 on Shopify

This is a great new app for us! We are so thankful for the Sesami team and are excited to streamline our reservations!

School of Uke

Mar 20, 2024 on Shopify

This is a great booking solution for any business looking for a cost-effective way to start taking bookings on their Shopify store. It offers most features you might want to get started with and fantastic customer service! Mariana in particular has been incredibly helpful, especially recently when ironing out some issues we had with a Shopify 2.0 upgrade. From my experience, they seem to be actively responding to customer feedback and offering new solutions to individual customers' circumstances and needs all the time. Totally recommend!

Procaf Beauty

Jan 30, 2024 on Shopify

I enjoyed the onboarding call; it was exceptionally helpful. Mariana made the integration seamless. I am keen to see the updates the app incorporates into its interface to enhance user-friendliness, especially for busy service professionals. I am glad to know that Shopify has this app on its platform. It adds another layer of convenience and accessibility to our workflow.

Zelda Hair Shop

Jan 05, 2024 on Shopify

they've been very helpful to set up the Sesami App. That's a big difference. Customer service and support !! An app without support can be a pain in the a*** Thank you so much for helping me and being flexible and available !

Svietliy’s

Dec 11, 2023 on Shopify

I've tried every appointment app out there, and Sesami is the only one that truly meets my complex needs. Its ability to manage multiple locations and services is exceptional. The feature that automatically sends invoices for deposits is a lifesaver. But what really stands out is their Customer Support - they consistently exceed expectations, ensuring everything runs smoothly. Highly recommend Sesami for anyone with intricate scheduling requirements.