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Customer reviews: Sesami Booking App

Develop by Sesami Inc.

Reviews (431)

Overall rating
4.7

What Merchants Think

The Sesami Booking App generally receives positive feedback from merchants who appreciate its ease of use, excellent customer service, and ability to handle complex booking requirements. Merchants highlight the app's customizable features and seamless integration with platforms like Shopify, leading to a streamlined booking process and enhanced business operations. Notably, the dedication of the support team, particularly Mariana, in providing responsive and personalized assistance is frequently commended.

Key Strengths

  • Intuitive setup and user interface.
  • Seamless integration with Shopify.
  • Excellent customer service and support.
  • Customizable options to fit specific business needs.
  • Capability to manage complex scheduling, including fixed start times and multiple languages.

Common Concerns

  • Occasional technical issues with booking availability.
  • Some users experienced challenges with initial setup requirements.
  • Need for more updates to enhance user-friendliness.

Final Thoughts

Overall, the Sesami Booking App is highly regarded by merchants for its functionality, ease of use, and stellar customer support. While there are minor areas for improvement, particularly in terms of technical hiccups, the app is a valuable tool for businesses seeking an effective booking solution. It stands out for its adaptability to unique business needs and the proactive support provided by the Sesami team.

Work Your Face

Jul 03, 2024  on Shopify

This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.

Ayurveda Woman

Apr 19, 2024  on Shopify

I’m mostly pleased with the booking app. The customer service support has been very helpful and followed up to make sure my issue was solved, which it was, after quite a bit of few back-and-forth emails.

Procaf Beauty

Jan 30, 2024  on Shopify

I enjoyed the onboarding call; it was exceptionally helpful. Mariana made the integration seamless. I am keen to see the updates the app incorporates into its interface to enhance user-friendliness, especially for busy service professionals. I am glad to know that Shopify has this app on its platform. It adds another layer of convenience and accessibility to our workflow.

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