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Customer reviews: Sesami Booking App

Develop by Sesami Inc.

Reviews (434)

Overall rating
4.7

What Merchants Think

The Sesami Booking App generally receives positive feedback from merchants who appreciate its ease of use, excellent customer service, and ability to handle complex booking requirements. Merchants highlight the app's customizable features and seamless integration with platforms like Shopify, leading to a streamlined booking process and enhanced business operations. Notably, the dedication of the support team, particularly Mariana, in providing responsive and personalized assistance is frequently commended.

Key Strengths

  • Intuitive setup and user interface.
  • Seamless integration with Shopify.
  • Excellent customer service and support.
  • Customizable options to fit specific business needs.
  • Capability to manage complex scheduling, including fixed start times and multiple languages.

Common Concerns

  • Occasional technical issues with booking availability.
  • Some users experienced challenges with initial setup requirements.
  • Need for more updates to enhance user-friendliness.

Final Thoughts

Overall, the Sesami Booking App is highly regarded by merchants for its functionality, ease of use, and stellar customer support. While there are minor areas for improvement, particularly in terms of technical hiccups, the app is a valuable tool for businesses seeking an effective booking solution. It stands out for its adaptability to unique business needs and the proactive support provided by the Sesami team.

Cabana Magazine

Apr 08, 2025  on Shopify

Sesami is super easy to use and has made managing bookings for our event seamless for our us. A HUGE thank you to Jeanny, who has been incredibly helpful and responsive throughout — her support made all the difference!

Suit It Up Manila

Mar 11, 2025  on Shopify

Jeanny, Mariana and Ehsan were super helpful in answering questions and helping us work around some of our customization requests. Will definitely be recommending them to other stores in need of a booking platform.

Shani Wigs

Mar 11, 2025  on Shopify

Great app. very useful. personal is very responsive and always help out when in need. recommended it to 3 stores so far

The Black Arachknight

Feb 10, 2025  on Shopify

Aloha, I worked with Marianna Corsetti. She was fabulous. Very knowledgeable. personable and patient with me. I can't give her enough praise and gratitude for her assistance.

She Rise by Nicole Cherise

Jan 29, 2025  on Shopify

easy to follow step by step directions for set up. Mariana, was wonderful in assisting me with a set up step I skipped over for scheduling and booking. thank you again.

Beyond the Experience - Yachts, Catamarans & Fishing Boats

Dec 09, 2024  on Shopify

We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly. In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested. A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business. Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business. If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!

Teija Rusila Art

Dec 04, 2024  on Shopify

Hyvä sovellus, Ystävällinen ja asiallinen asiakaspalvelu.

Ultra Fire Safety - Your Trusted, Local Fire Safety Experts

Dec 03, 2024  on Shopify

Great team. They addressed issues we were having for our specific needs. Friendly service and they go beyond.

Bev Sidders Skincare

Nov 27, 2024  on Shopify

Thanks for changing my consult times to 60 minutes!

Enchanting Passion Nails

Nov 25, 2024  on Shopify

Mariana was very pleasant and informative. Even though we went over our time frame, she was courteous enough to continue helping and suggesting options I needed for my store. Thank you so much and look forward to using the Sesami platform for my business

Lingo Ollie

Nov 21, 2024  on Shopify

Awesome, thank you so much! I owe ya one!!! Thank you for those snapshots and showing me! THATS VERY HELPFUL AND EXCELLENT CUSTOMER SERVICE (!!!) TY!

Higher Quality Tea

Nov 17, 2024  on Shopify

I had an issue with the code not responding on a featured product and the fine folks at Sesami were able to get the troubled code fixed pretty quick.

Pola & Mishel Natural Beauty SL

Nov 17, 2024  on Shopify

Help center is really good! They solved the problem in 2 hours and they responded immediately. Thanks!

Lulu Ave

Nov 07, 2024  on Shopify

we love sesami we use it for our Piercing studio and the integration with shopify make everything easy and consistent. The team is also responsive and very helpful!

Prete Studio

Nov 05, 2024  on Shopify

I had a coding issue with one of my Flow's and the support team provided personalized, quick help and spotted the problem for me, saving me a lot of time and frustration, thank you to the support team!

Physio Blue

Oct 06, 2024  on Shopify

Service à la clientèle très rapide et efficace application fonctionne parfaitement

NaturalGlambyShebaRolle

Sep 21, 2024  on Shopify

I would definitely recommend this app to others

La Pastaiola

Sep 10, 2024  on Shopify

Customer support is great! They were fast in helping me to set up the services for my shop.

Bespoke Clothing

Aug 23, 2024  on Shopify

I would really recommend Sesami: Appointment Booking app to my other friends or anyone who are into the same field as they provide a very good software which is easy to use, integrate into your website as well as great customer support. :)

Bespoke Clothing

Aug 20, 2024  on Shopify

I would really recommend Sesami: Appointment Booking app to my other friends or anyone who are into the same field as they provide a very good software as well as great customer support. :)

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