Sendif: Order Status Updates

About Sendif: Order Status Updates

Launched Jan 03, 2023

Built by LensAdvisor Pte Ltd

Email :

[email protected]

Address

4 Shenton Way #28-02, Singapore, 068807, SG

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Description

Send order status updates and generate email marketing templates in seconds with AI.

Do you need to update your customers when you tag an order? Introducing Sendif: an email tool that lets you build flows to keep your customers in the loop. We have example flows and email templates built by professional designers that let you get up and running quickly. If you're a store owner who's short on time, Sendif can help you turn emails into revenue, with a focus on speed and affordability.

Send order status updates
Generate email marketing ideas in seconds
Edit images and text with our drag-and-drop Canva-like template editor

Email marketing features

Campaign types: Checkout emails, Custom campaigns, Email campaigns, Follow-up emails, Newsletters, Welcome emails
Managing campaigns: AI generation, Automations, Custom code, Custom fonts, Editor tool, Email domains, Import and export, Segmentation, Tagging, Templates, Triggers and rules

Pros

Automated order status updates keep customers informed
Pre-built flows and email templates designed by professionals aid in quick setup
Focus on speed and affordability benefits time-constrained store owners
Capabilities to turn emails into revenue
Drag-and-drop Canva-like template editor for easy customization
Generates email marketing ideas quickly
Supports various campaign types including checkout emails, custom campaigns, follow-up emails, newsletters, and welcome emails
Features for managing campaigns like AI generation, automations, custom code, custom fonts, editor tools, email domains, import/export, segmentation, and tagging
Triggers and rules to streamline and automate workflows

Cons

Dependence on email for customer updates can result in missed notifications if customers don’t check their email regularly
Potential technical challenges for non-tech-savvy users despite the drag-and-drop editor
Limited information on the in-depth customization options available within the pre-built templates
May require manual intervention if tagging and other automated processes are not correctly set up
No mention of support for real-time messaging or SMS, limiting the update channels to email only

Rating And Reviews

Retro Force Toy Store

Mar 24, 2023 on Shopify

We were looking for an app that would keep our customers informed during our order process, and this app is exactly what we have been looking for. Customer service is A+; they help us set up our flows in no time.

Quality Quilt Co, LLC

Jan 15, 2023 on Shopify

If you have orders that go through a process and you want to inform your customers each time it progresses through your process, this is the app for you. I just moved my website over to Shopify from Square for more flexibility and the ability to use more customizable apps. I reached out to Shopify support to get recommendations for a few different things I was looking for my website. They recommended Sendif so I installed it and set it up. Once I completed what I thought was a flow, it wasn't working. So, I reached out to the developers and I was so pleased with the quick response and clear and concise support to get things running. A few helpful notes: 1. each flow holds only 1 trigger and 1 action. I thought the flow would continue on as I completed each step I set up - ie: adding tags. So, I have 10 different emails I send and that means I have 10 different flows. 2. tags are case sensitive 3. any image attached to the email attaches at the bottom of the email for now. They have so REALLY awesome templates in the works for inline photos, text, buttons, and more. 4. you can only add 1 tag per order at a time. If you add 2 tags for example at the same time, it will only send the first tag that was added. I know this because when I wanted to test all the emails, I tried adding 2 at a time and only got the first one. Then, when through and added them 1 by 1 and had no issues. Not that it is likely that you'd be adding multiple tags at once, it's good to know. :) I truly believe this app is the future for custom order makers who would like to keep their customers in the look on the journey of their order. I envision Etsy partnering with Sendif in the future. Get in on this while it's new and be a leader in customer communication for custom orders. Wish List I would love to see a few things in the future: 1. texting (this is clearly in the works because it's greyed out right now) 2. a truly unlimited plan that includes texting - I noticed that the charges can go up to $150 on the monthly pro plan of $20/month. I am not entirely clear on this breakdown. THANK YOU Z and Ming! Y'all are my favorite app!! Meg from QualityQuiltCo.com

Reloptix

Jan 06, 2023 on Shopify

This is the app i've needed since day 1. Have control over which orders i wanted to send the same update to. We do not fulfill in 2 days and have situations where we need to send a scattered group of orders updates that do not require copy and pasting emails to a template. Sendif makes everything very convenient. Pricing is good too. Thanks!