Taranker.Com Logo
Sendcloud logo

Customer reviews: Sendcloud

Develop by SendCloud

Reviews (295)

Overall rating
4

What Merchants Think

The general sentiment regarding "Sendcloud" is mixed. Merchants appreciate its integration with platforms like Shopify and the efficiency it brings to shipping processes. However, there are significant concerns about customer support and occasional technical issues. While some users praise the app's ease of use and time-saving features, others express frustration over unresolved issues and rate increases.

Key Strengths

  • Seamless integration with platforms like Shopify.
  • Time-saving functionalities for managing shipments.
  • Competitive shipping rates.
  • Responsive and helpful customer service.
  • User-friendly dashboard and layout.

Common Concerns

  • Inadequate customer support and delayed responses.
  • Technical issues with platform updates and integration problems.
  • Unexpected subscription fee increases.
  • Difficulties with contract activations and regional shipping challenges.
  • Problems with outdated or unreliable service information, such as non-existent pickup points.

Final Thoughts

Overall, "Sendcloud" is a powerful tool for streamlining shipping processes and integrating with e-commerce platforms. However, its effectiveness is marred by customer service challenges and technical glitches, which have disappointed several users. Despite these issues, many merchants continue to find the app valuable due to its core functionalities and ease of use.

Dylan Stoel

Jan 16, 2025  on Shopify

Sendcloud is great, it made shipping for me way more manageable and easy. Integration with Shopify is great, the only thing I'm missing is a option to import an draft order. but that's also a problem on Shopify's side, because the customer can't pay with Shopify Payments (except CC) if the draft order has been converted to order.

TiendaCables

Jan 13, 2025  on Shopify

Best app for shipping, easy and great integration

Beer Republic

Jan 08, 2025  on Shopify

Clear and concise layout. user-friendly and the helpdesk is also professional and will help you on your way. Insuring via X-Cover with Sendcloud makes it even easier to act quickly with the customer.

Exclusive-Hobbyshop

Dec 27, 2024  on Shopify

TOP service

LOBITOS&CO

Dec 17, 2024  on Shopify

La herramienta te permite acceder a unas tarifas mejores incluso de las que de forma directa tendrían la mayoría de empresas con los transportistas. Además del precio, el dashboard es muy útil y funcional. Realizamos el picking de forma ágil y eficiente a través del uso de pistola con scanner. Una especial mención a Óscar, nuestro account manager, que siempre está disponible para resolver dudas y configurar nuevas necesidades. Muy recomendable!

Secret & You

Dec 17, 2024  on Shopify

Genial de momento todo sencillo

Gym Masters

Dec 04, 2024  on Shopify

Tevreden over sendcloud. Scheelt veel tijd, direct betere prijzen bij verzending. Had wat vragen met zelf een verzendcontract toevoegen en hele fijne support gekregen van Sedcloud!

BY MAEM

Nov 25, 2024  on Shopify

Top app dat ik combineer met shopify. Alles verloopt zeer vlot en alles is mooi op te volgen zowel via de sendcloud pagina als via de shopify pagina. Ik zou iedereen aanraden om deze app te gebruiken wanneer je tijd, geld en frustraties wilt besparen. ps: de hulplijnen zijn ook een hele grote meerwaarde! zeer vlot en altijd zeer snel geholpen!

Earth Wise

Sep 17, 2024  on Shopify

I've been using Sendcloud for my Shopify store, and it's been a complete game-changer for streamlining our shipping process. The app is incredibly easy to integrate with Shopify, and within minutes, we had all our shipping options and carriers set up.

Shanty Biscuits

Sep 08, 2024  on Shopify

application intuitive et simple à utiliser, je recommande Sendcloud

hemera.fun

Aug 26, 2024  on Shopify

No es la primera vez que trabajamos con ellos, plataforma ideal, tiene vinculación perfecta con Shopify, es el mejor gestor de envíos del mercado sin ninguna duda.

G·LEM

Aug 12, 2024  on Shopify

Sendcloud nos ahorra muchísimo tiempo diario en la preparación de pedidos de la tienda online. Game changer!! Y la atención al cliente cuando tenemos algún problema es muy resolutiva. Lo recomiendo 100%

Pure Organics

Jul 04, 2024  on Shopify

Ik zou Sendcloud aan iedereen aanbevelen, want het aanmaken van een verzending, bij welke pakketvervoerder dan ook, Sendcloud verzorgt het van A tot Z. Ik hoef niet handmatig elke keer een label aan te maken via PostNL of DHL, dat doet Sendcloud, dankzij de Shopify integratie, automatisch voor me. Zeer en zeer handig.

Millemamme

Jul 02, 2024  on Shopify

Ci troviamo divinamente con questa app, facile da utilizzare, super personalizzabile e molto conveniente anche a livello di costi. Ma la cosa che apprezziamo di più è il servizio clienti, abbiamo un referente dedicato sempre disponibile per ogni dubbio.

ProductsReview.co

Apr 25, 2024  on Shopify

La Escotilla

Apr 23, 2024  on Shopify

Imprescindible para agilizar los envíos. No hemos encontrado una opción mejor.

laserhelden

Apr 23, 2024  on Shopify

Ich arbeite schon seit Jahren mit Sendcloud. Es spart mir viel Zeit mit dem Versand. Kann ich nur empfehlen.

Le Bar à Chaussettes

Apr 23, 2024  on Shopify

Pas de souci depuis les années que j'utilise Sendcloud. Juste le changement de modèle tarifaire il y a quelques mois a piqué un peu.

Holtman Dierenspeciaalzaak

Apr 23, 2024  on Shopify

Wij zijn erg tevreden over het gebruik van sendcloud. We gebruiken het al jaren. Als er een probleem is met een pakket zoeken hun het voor je uit. Fijne en snelle service. Overdracht van de webshop naar sendcloud verloopt eigenlijk altijd vlot en goed.

Emiza Jewellery

Apr 23, 2024  on Shopify

Fijne app, geen problemen mee ervaren. Zeer behulpzaam helpdesk.

Scroll to Top