Taranker.Com Logo
Sendcloud | Shipping Platform logo

Customer reviews: Sendcloud | Shipping Platform

Develop by Shopify

Reviews (371)

Overall rating
4.6

What Merchants Think

The general sentiment regarding "Sendcloud" is mixed. Merchants appreciate its integration with platforms like Shopify and the efficiency it brings to shipping processes. However, there are significant concerns about customer support and occasional technical issues. While some users praise the app's ease of use and time-saving features, others express frustration over unresolved issues and rate increases.

Key Strengths

  • Seamless integration with platforms like Shopify.
  • Time-saving functionalities for managing shipments.
  • Competitive shipping rates.
  • Responsive and helpful customer service.
  • User-friendly dashboard and layout.

Common Concerns

  • Inadequate customer support and delayed responses.
  • Technical issues with platform updates and integration problems.
  • Unexpected subscription fee increases.
  • Difficulties with contract activations and regional shipping challenges.
  • Problems with outdated or unreliable service information, such as non-existent pickup points.

Final Thoughts

Overall, "Sendcloud" is a powerful tool for streamlining shipping processes and integrating with e-commerce platforms. However, its effectiveness is marred by customer service challenges and technical glitches, which have disappointed several users. Despite these issues, many merchants continue to find the app valuable due to its core functionalities and ease of use.

HerboAhorro

Nov 27, 2025  on Shopify

llevamos mucho tiempo con ellos y muy buen servicio.

Gaudir

Nov 26, 2025  on Shopify

Sendcloud ha sido la solucion que estabamos buscando desde que empezamos a operar. Tiene una manera muy facil e intuitiva de importar y preparar paquetes. Gracias a ellos, hemos conseguido automatizar nuestro almacen!

Chenin Chenin

Nov 25, 2025  on Shopify

Arguably the best shipping app for Shopify. We've tried several competitors over the years and eventually have now settled with Sendcloud. Their platform offers a great overview and fast calculations of shipping rates across so many carriers. Integration with Shopify is near instant, which helps with fulfilling orders quickly.

Timbro Art

Nov 25, 2025  on Shopify

E' un applicazione che funziona benissimo. Ottimo servizio per la gestione delle spedizioni. Piattaforma molto chiara e si integra perfettamente con Shopify

Il Negozio delle Necessità

Nov 25, 2025  on Shopify

L'integrazione funziona perfettamente e semplifica di molto l'evasione degli ordini. Consigliata!

JessyAtSea | Wax Seal Shop

Nov 25, 2025  on Shopify

We gebruiken sinds dag 1 Sendcloud en ik zou nooit meer anders willen. Het is eenvoudig om zendingen aan te maken, en klanten kunnen eenvoudig tussen meerdere vervoerders kiezen. Daarnaast helpt Sendcloud altijd als er toch iets mis gaat met een pakketje. Absolute aanrader dus!

Levid Cosmetics

Nov 25, 2025  on Shopify

La integración de sendcloud con Shopify funciona perfectamente. Fácil, intuitiva y sin problemas, 100% recomendable

Puur Living

Nov 25, 2025  on Shopify

Synchronisation works great. A big plus is that there is also an integration to choose servicepoint delivery. Shipping rates could be better though, unless you have your own contract.

Daronnes

Nov 24, 2025  on Shopify

ça change vraiment la donne, surtout pour une entreprise en croissance, tout est hyper bien centralisé et surtout l'ux est top ! Il y a une personne responsable de votre compte et !a fait la différence.

vanMauZ

Nov 24, 2025  on Shopify

We zijn erg blij met Sendcloud. Alles is makkelijk in te stellen en bij vragen zijn ze goed bereikbaar.

Studio Lacerda

Nov 23, 2025  on Shopify

good discounts, good integration, good costumer service

SHOPTCRAMPONS

Nov 23, 2025  on Shopify

top

Canvasscherm.nl

Nov 21, 2025  on Shopify

We gebruiken de koppeling met Sendcloud al jaren met succes (voorheen met Lightspeed) en nu ruim een jaar met Shopify. Data wordt snel gesynchroniseerd en super makkelijk om vervoerders te kiezen en labels te printen. Met sendcloud kan je ook de retour zendingen regelen en je zendingen volgen. Kortom een platform die je werk uit handen neemt.

FEMMEDEPUISSANCE

Nov 20, 2025  on Shopify

Cela fait 6 mois que j'utilise Sendcloud, tout s'est toujours très bien passé. Le petit bémol serait le prix du forfait qui je trouve, est elevé étant donné qu'ils prennent des centimes sur chaque commande. Sinon je vous le recommande !

Surplus Militaires®

Nov 12, 2025  on Shopify

using the app since 2 years, more than 1000 shipments handled, i m super happy with

you look perfect

Nov 12, 2025  on Shopify

Sehr gute App und sehr netter Support, der wirklich gut erreichbar ist auch telefonisch. Funktioniert bei mir einwandfrei mit Shopify und eigenen Verträgen mit DPD, Austrian Post, DHL Express.

Viool-kopen

Nov 11, 2025  on Shopify

Gamer's Dream

Nov 11, 2025  on Shopify

Easy to connect and mange parcel shipments. We are happy with this app.

PolirOne Shop

Nov 10, 2025  on Shopify

App veloce, chiara, intuitiva e facile da installare e ottimizzare in base alla proprie esigenze. Facile da configurare e da integrare con i vari corrieri. Consigliato!

cannas.de

Nov 09, 2025  on Shopify

Wir nutzen Sendcloud schon sehr lange und die Integration ist einfach. Der Support hilft auch super, wenn es einmal Probleme gibt.

Scroll to Top