What Merchants Think

Merchants using "Selfnamed: Cosmetics on demand" have mixed experiences. While many appreciate the high quality of products and ease of use in setting up and operating their online stores, others have faced significant challenges with customer support and order fulfillment. There is an evident disparity in service experiences, making the overall reception of the app quite varied.

Key Strengths

• High-quality, customizable skincare products and packaging
• Easy-to-use app and integration with e-commerce platforms
• Effective design tools for branding and product design
• Responsive customer support for technical issues (in some cases)
• Smooth dropshipping process with organic and vegan product options

Common Concerns

• Significant delays in order fulfillment and inaccurate shipping times
• Inconsistent customer service and slow response times
• Technical issues, such as bugs and syncing problems with Shopify
• Complexity in modifying product designs without starting from scratch
• Order and delivery complications, including high shipping fees and issues with shipping partners
• Limited support options, primarily restricted to email with delays

Final Thoughts

"Selfnamed: Cosmetics on demand" continues to impress with its product offerings and user-friendly design tools, making it a good choice for businesses seeking customizable skincare solutions. However, frequent customer support shortcomings and operational glitches highlight the need for improvements to fully capitalize on its potential. Merchants should weigh these factors against their specific business needs to determine if the app aligns with their expectations.